Ecommerce Trading Manager
2 weeks ago
We're seeking a seasoned Ecommerce Trading and Merchandising Manager to drive the performance of our online retail sales channels. As a key member of our team, you'll be responsible for developing and executing the online merchandising and trading strategy to maximise sales and profitability.
Key Responsibilities- Ownership of trading strategy: Develop and execute the online merchandising and trading strategy to maximise sales and profitability.
- Cross-functional leadership: Work closely with the Marketing, Operations, and Omni-Digital teams to coordinate campaigns and promotions that align with the broader business objectives.
- Data-driven decisions: Use analytics to monitor online performance, customer behavior, and market trends, making adjustments to improve conversion rates and AOV (average order value).
- Website experience: Ensure our eCommerce platform is optimised for conversion by managing product categories, ensuring relevant search and filter functionality, and working on site design enhancements that improve the customer journey.
- Promotions: Plan and execute promotional strategies that support key campaigns while ensuring compliance with ACCC regulations.
- Team Leadership: Coach and develop a team of 5 to deliver best-in-class eCommerce merchandising and trading performance.
You're a commercially minded leader who thrives on driving results in the fast-paced world of eCommerce. You're as comfortable with spreadsheets as you are with customer experience tools, and you know how to lead a team to deliver on KPIs.
We're looking for someone with:
- Proven experience in eCommerce trading, merchandising, or a related role.
- Strong knowledge of online retail, web analytics, and digital marketing principles.
- Ability to work cross-functionally and influence stakeholders to drive the best outcomes for the business.
- Experience using data to inform decisions and optimise the customer journey.
- A passion for delivering great customer experiences and understanding user behaviour.
- Leadership experience with a focus on coaching, upskilling, and developing a team.
Super Retail Group is proud to be an equal opportunity employer. We support, promote, and celebrate diversity and recognise the benefits a culture of inclusion brings to our workplace and customer experience.
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