Manager Planning Insights

3 months ago

Melbourne, Australia Qantas Airways Limited Full time

Exciting opportunity to develop people and improve operational efficiencies
- Take pride in delivering strategic insights and information driven innovation
- Permanent full-time opportunity based in Collingwood, Melbourne

The Opportunity

The Manager Planning Insights role is accountable for driving data and information driven decision making and innovation for Jetstar Operations as it applies to pilot and cabin crew resources. The role leads a team that is responsible for identifying opportunities to improve efficiency and reduce costs while maintaining a sufficient level of operational resilience and crew engagement.

This role involves working with cross-functional teams to understand challenges and to derive meaningful insights into resourcing trends and to translate findings into effective solutions. In addition, the role is also accountable for supporting the end-to-end resource planning process including systems, tools and methodology.

The core responsibilities of this role will be:

- Lead the resource planning and deployment support function.
- Provide oversight of Jeppesen optimisation settings to ensure that there is an appropriate balance between the need to be efficient while maintaining a sufficient level of operational resilience and crew engagement
- Oversee the administration of Flight and Cabin Crew leave draws and roster preferencing including the support of relevant systems and processes
- Maximise the use of workforce planning tools, systems, and methodology and support the change process
- Oversee the development and use of crew resource models to track and forecast future labour requirements including training and recruitment pipelines
- Maintain alignment between crew resource and forecast models and labour budgeting
- Build effective and collaborative working relationships with key stakeholders. Work with cross-functional teams to develop a deep understanding of challenges and improvement opportunities
- Ensure key stakeholders are informed and updated on all relevant crew resource related topics
- Present insights and recommendations in a compelling and accessible manner that tailors to diverse audiences
- Lead the Insights team to ensure delivery of departmental and organisational objectives. Carry out performance management cycle commitments within the People Guidelines. Role model business principles and values and drive high performance engagement through effective coaching, mentoring and employee development

To be considered, key skills will include:

- Demonstrated people management and leadership skills including coaching, mentoring and development of direct reports
- Demonstrated experience in leading the design and development of business intelligence reporting solutions
- Previous experience working with PowerBI and Tableau dashboards
- Highly developed conceptual, analytical, business acumen and strategic planning skills.
- Results focussed and team oriented. Ability to self-manage to achieve high levels of accuracy, productivity, and efficiency
- Highly organised with the ability to work under pressure with competing priorities.
- Experience developing, fostering, and maintaining internal and external stakeholder relationships
- Strong negotiation, communication, problem solving and influencing skills
- Business or Aviation Degree or equivalent industry experience
- Experience with in Airline Operations desirable but not essential

Applications close: Monday 7th October, 2024
- About Jetstar_
- The Jetstar Group has airlines in Australia, New Zealand, Singapore and Japan. Launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers. Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 _aircraft._
- Our Culture_
- Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled._
- Our Benefits_
- Team members have access to heavily discounted fares to destinations all over the world - not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines._
- Inclusion and Diversity_

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