Online Merchandiser

2 months ago

Sydney, Australia DEPT® Full time

**WHO ARE WE?**

The bigger picture**: DEPT® **is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, TikTok, eBay, ASOS, Zoopla, Twitch, Patagonia and many, many more.

Our team of 4,000+ digital specialists across 30+ locations on five continents deliver pioneering work on a global scale with a boutique culture. We live and breathe our _'big enough to cope, small enough to care'_ ethos, providing an inclusive, supportive and an exciting place to accelerate your career.

This role is part of our Personalised Creative team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Ancestry, Walmart, and more

**JOB PURPOSE**:
Our Merchandising team partners with our client eBay to produce a range of tailored shopping experiences.

As Online Merchandiser you will be responsible for prioritising merchandising based on conversion and business performance for promotional and seasonal campaigns and shops. Additionally, you'll help wireframing, sourcing of inventory, launching campaigns, and tracking performance.

**KEY RESPONSIBILITIES**:

- Responsible for daily/weekly management of category pages, ensuring site standards are always achieved or exceeded.
- Manage client briefs from start to finish, supporting inventory planning, wireframing, campaign and events builds and QA-ing, ensuring successful delivery to client deadlines across multiple activities.
- Build a full understanding of the clients' content management systems and objectives, advising on the solution that best meets their needs.
- Construct the optimum product range for the target market by balancing price architecture, product variety and other parameters.
- Source items - uploading, merchandising and continuously optimising events, campaigns and category pages.
- To conduct regular performance analysis and feeding insight and proposed actions into clients for weekly trading reports.
- Conducting trend research and competitor analysis for weekly/quarterly planning.

**SKILLS AND PREVIOUS EXPERIENCE**:

- Minimum of 3 year's Merchandising experience, ideally within E-Commerce.
- Ideal opportunity for someone looking to take up into a client facing merchandising role or an analytical thinker with merchandising experience, looking to move into ecommerce
- A good eye for style and retail trends and an interest in current and upcoming trends.
- Highly organised, with excellent attention to detail and the ability to manage multiple projects simultaneously.
- The ability to identify new processes as and when required.
- Proven ability to work independently, prioritise, meet deadlines under pressure and make the best use of resources; has a good sense of urgency and measurement of risk.
- Excellent verbal and written communication skills.
- You are ambitious with the ability to think strategically, communicate for understanding and contribute something new, demonstrating tenacity to learn and grow.
- Ability to take ownership and accountability.
- Experience with various CMS and the ability to quickly grasp new processes or learn new tools.
- Proficiency in Excel / Google Sheets.
- An understanding of SEO.
- Analytical experience and a degree of business acumen.

**WE OFFER**:

- 20 days' holiday exclusive of bank holidays
- 10% employer superannuation contribution
- Mental health support
- A flexible, hybrid working policy
- Possibilities to do what you do best and to develop your skills further with training, development and certifications
- Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT®
- Annual trip to the DEPT® Festival in the Netherlands: a chance to meet other people in DEPT®, see great talks from industry leaders, and have an all-expenses-paid weekend of fun
- Global Annual DEPT® Cares Day which cadets can donate their skills to support local charities
- Other soft benefits including, refreshments provided in the office and a social calendar with weekly and monthly events on a team or agency level

**DEPT® **is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

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