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Service Delivery Manager
3 weeks ago
Flexibility.
- Service Delivery.
- Supportive team.
**Service Delivery Manager - $110k - $120k + Super + Perks**
**Osborne Park, Permanent, Full-time**
A well-respected, Perth-based company is looking for an SDM to manage and develop its team of 40+ employees. The role will be split between 70:30, service delivery to technical. This company deals with a range of clients from small to large, 1000 + seat businesses. No day will be the same.
**Responsibilities**
- Manage and resolve escalated, urgent and complicated support issues.
- Monitor, manage and escalate service requests.
- Purpose of supporting a strategy for profitable growth.
- Continually improve systems, processes and procedures.
- Coach and mentor colleagues and contractors to achieve highest standards.
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