Service Delivery Manager
1 week ago
- Service Delivery.
- Supportive team.
Service Delivery Manager - $110k - $120k + Super + Perks
Osborne Park, Permanent, Full-time
A well-respected, Perth-based company is looking for an SDM to manage and develop its team of 40+ employees. The role will be split between 70:30, service delivery to technical. This company deals with a range of clients from small to large, seat businesses. No day will be the same.
Responsibilities
- Manage and resolve escalated, urgent and complicated support issues.
- Monitor, manage and escalate service requests.
- Purpose of supporting a strategy for profitable growth.
- Continually improve systems, processes and procedures.
- Coach and mentor colleagues and contractors to achieve highest standards.
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