Service Delivery

5 months ago


Canberra, Australia Fujitsu Full time

**We are Fujitsu**

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

**About the role**

Our Government client is seeking a multidisciplinary team of IT professionals with expertise in enterprise-grade technology solutions, integration architectures, and system operation to compliment teams of capable resources. This is with the aim to build strategy, establish architectures and operations and manage delivery capabilities in line with the clients strategic outcomes.

They have embarked on a pivotal journey towards digital transformation by developing robust platforms and best practices for enterprise integration of systems, both internally and externally facing.

We are seeking an experienced **Service Delivery Officer **to establish and manage IT Service Management practices and processes within the teams.

This role is based on-site in Canberra and requires a minimum Baseline clearance.

**About you**

Responsibilities and Accountabilities:

- Ensure seamless transition of delivered capabilities into service and operations, monitoring and supporting their availability and performance.
- Lead and drive service optimization and operational management capabilities

**Requirements**:

- Minimum Baseline security clearance.
- A background in Federal Government highly desirable.
- Minimum 2 years experience.
- Experience working with Microsoft APIM and Azure messaging and cloud infrastructure services is preferred
- Experience working as part of a multi-disciplinary agile team in a high-paced, delivery focused environment.

**Why Fujitsu?**

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
- We put people first. We believe in the power of diversity to drive innovation and our Work180 accreditation, AWEI (Australian Workplace Equality Index) Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
- We offer tailored career paths across our global organization to support your professional and personal growth.
- Our customers trust us. We have an excellent reputation across the region and globally.
- Best in class reward and recognition programs flexible work, volunteering leave and more.
- We live our values of aspiration, trust and empathy, all day, every day.

**Search Firm Representatives Please Read Carefully**

**For Security Cleared Roles - PLEASE NOTE**:



  • Canberra, ACT, Australia NetApp Full time

    Job Title: Service Delivery ManagerAt NetApp, we are seeking a highly skilled Service Delivery Manager to join our team. As a Service Delivery Manager, you will be responsible for managing the day-to-day delivery of services to our Managed Service customers.Key Responsibilities:Lead the development of standards, policies, and procedures within the...


  • Canberra, ACT, Australia KBR Full time

    About the RoleThe IT Service and Project Delivery Manager is a critical position at KBR, responsible for establishing and managing service level agreements for Defence services, systems, and applications.Key ResponsibilitiesDevelop and maintain relationships with key stakeholders across KBR supported environments, understanding customer IT service...


  • Canberra, ACT, Australia Carrier Full time

    Job Summary:We are seeking a highly skilled Service Delivery Manager to oversee and manage all aspects of our service delivery process. This includes contract delivery, contract renewals, account receivable management, team coordination, and customer relationship management.Key Responsibilities:Lead and manage a team of service technicians, apprentices, and...

  • Service Delivery Lead

    5 months ago


    Canberra, Australia Modis Full time

    Initial contract is for 12 months + 6 months extensions available. - Hybrid work environment | Location is Canberra, ACT The department is looking for a highly effective Service Delivery Lead to join the Digital Clearance Service within the Digital Business Division. This role requires a passionate, adaptable individual who is adept at building great...


  • Canberra, ACT, Australia Carrier Full time

    About the Role:This is a challenging opportunity for an exceptional Service Manager to lead a team of service technicians and subcontractors at Carrier Global Corporation.As a Service Manager, you will oversee and manage all aspects of the service delivery process, ensuring high-quality service delivery and fostering positive customer relationships.Key...


  • Canberra, Australia Leidos Full time

    Company Description Company Description We’re a large scale systems integration company, committed to delivering trusted solutions that help to safeguard Australia. With over 20 years’ local experience and the backing of a 32,000 global network, we currently number 1,000 employees mainly in Canberra and Melbourne. We’re growing fast and are building...


  • Canberra, Australia Downer Group Full time

    Excellent opportunity to join Downer’s team at the Australian National University (ANU). - Long term contract - 2046 - job security! - Job hours 7.6hrs per day with flexible start & finish times - **Positive team **environment with a focus on your ongoing learning and development Our Social Infrastructure and Citizen Services team has an opportunity for...


  • Canberra, Australia Fujitsu Full time

    **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. **About the role** Our Government client...


  • Canberra, Australia Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (Your Why) As Service Delivery Manager you'll be responsible for ensuring customer satisfaction is high by providing quality services delivered to...

  • Service Delivery Lead

    5 months ago


    Canberra, Australia Ignite Specialist Recruitment Services Full time

    Contract Type Contract Reference BH-370392 Industry IT Salary per hour - Min: AUD 130 - Max: AUD 145 **Location**: Canberra. - **Duration**: 12-month contract with 1x6 month extension. - **Eligibility**: Australian citizenship with ability to obtain Baseline Security Clearance. - Flexible working arrangements can be discussed.**About the...


  • Canberra, Australia Talent International Full time

    australia australian capital territory contract negotiable- **Contracts for 12 months + 12 month extension**: - **You can be based in Canberra or Sydney**: - **Work from Home arrangements can be negotiated**: - **You must be able obtain and maintain a NV1 security clearance** Talent have partnered with a local Canberra Indigenous company to assist their...


  • Canberra, ACT, Australia Datacom Full time

    About the RoleAs the Senior Service Delivery Manager, you will be responsible for ensuring customer satisfaction is high by providing quality services delivered to customers in accordance with contracts.You will provide a single point of contact for customers in relation to the provision of contracted services and are responsible for aligning the customers'...


  • Canberra, ACT, Australia Digital61 Full time

    About Digital61Digital61 is a Cloud-first systems and security integrator that is passionate about ensuring our customers are digitally equipped to provide high-quality services to Australians.Our CultureWe embody three key principles in the solutions and services we design, deploy, and manage:Simplicity: We believe simplicity is the key to system management...


  • Canberra, Australia CDC Data Centres Full time

    **About us**: Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities. Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and...


  • Canberra, ACT, Australia Ignite Recruitment Full time

    About the Role:We are seeking an experienced ITIL Service Delivery Lead to join our team at Ignite Recruitment. As a key member of our IT service desk, you will be responsible for managing IT service delivery functions, including change management, issues and problem management, and resolution.Key Responsibilities:Contribute to the development and...


  • Canberra, Australia Indigitise Pty Ltd Full time

    Skill Set(s) - Process Definition and Improvement - Skills Level(s) - Level 3 - Advanced Practitioner - Service Category(s) - Program Management Services **Scope of Task**: Army maintains a few bespoke communications systems and services with unique requirements. A need has been identified for a Service Delivery Manager (SDM) with a strong ITIL and Agile...


  • Canberra, ACT, Australia MSS Security Pty Ltd Full time

    About MSS SecurityMSS Security Pty Ltd is a leading security company with a national footprint across Australia. With unrivalled experience in delivering high-quality service and protecting high-profile sites, we pride ourselves on our commitment to excellence.Our CultureWe value our employees and strive to create a positive work environment that fosters...


  • Canberra, Australia KBR Full time

    **Title**: Land Service Delivery Manager **Your KBR future - delivering solutions and changing the world** **About KBR**: **We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.** KBR delivers science, technology and engineering solutions to governments and companies around...


  • Canberra, ACT, Australia Ignite Recruitment Full time

    About the Role:We are seeking an experienced ITIL Service Delivery Lead to join our team at Ignite Recruitment. As a key member of our IT service desk team, you will be responsible for managing IT service delivery functions, including change management, issues and problem management, and resolution.Key Responsibilities:Contribute to the development and...


  • Canberra, ACT, Australia KBR Full time

    About the Role:KBR is seeking an experienced IT Service and Project Delivery Manager to join our team. As a key member of our Defence IT Services team, you will be responsible for establishing and managing service level agreements for KBR across Defence services, systems, and applications.Key Responsibilities:Develop and maintain relationships with key...