Service Delivery Lead

6 months ago


Canberra, Australia Modis Full time

Initial contract is for 12 months + 6 months extensions available.
- Hybrid work environment | Location is Canberra, ACT

The department is looking for a highly effective Service Delivery Lead to join the Digital Clearance Service within the Digital Business Division. This role requires a passionate, adaptable individual who is adept at building great working relationships with different stakeholders whilst getting multiple projects over the line.
- The individual filling this role will be responsible for the success of software and product delivery, sustainment, focusing on client relationship, program delivery, resourcing, reporting and overall program health.
- The program seeks to provide direct input into assistance and guidance in the improvement of rapid software development, deployments, scalability, visibility, reliability, resilience, incident management and cost effectiveness. This role collaborates heavily with product owners, delivery managers, technical leads, and architecture functions.

**Selection Criteria**

**Essential criteria**
- Leads, manages, and coordinates with a high-level of professional expertise and fostering an environment of building capability. Uses own expertise to deliver both high level and detailed outcomes and/or leveraging others to ensure delivery as required. Proven record of self-resilience in the face of adversity or uncertainty and with proven success architecting program transformation.
- Strong people leadership skills, including an ability to develop high performing teams that work collaboratively with peers, influence change and drive customer value. Contributes at both an operational and strategic level to the program.
- Demonstrated experience in leading and managing technology vendor partners, including product strategy and road-mapping, release management, upgrades, and ongoing support.

**Desirable criteria**
- Demonstrated ability to work within the Australian Public Service framework.

**Joining Akkodis**
- Weekly Pay
- No payrolling processing fees
- Upskilling opportunities and training discounts
- Associate gatherings events
- AKKODIS SME meet ups/information sessions.
- EAP Support Program
- Dedicated Account Management support team

**About Us**

Akkodis delivers cross-industry IT and digital engineering expertise to accelerate innovation and digital transformation. By combining a unique service offering of Tech Consulting, Tech Talent Services and Tech Academy solutions Akkodis enables businesses to progress, scale and perform. Akkodis has a global footprint with 30,000+ consultants in over 20 countries focused on Cognitive Technologies, Digital Transformation, Cloud & Infrastructure, Smart Ecosystem, and Industry 4.0 across the key sectors of Automotive & Transportation, Environmental & Energy, Software, Internet & Communication, Financial Services and Industrial Manufacturing.

**Privacy


  • Service Delivery Lead

    6 months ago


    Canberra, Australia Ignite Specialist Recruitment Services Full time

    Contract Type Contract Reference BH-370392 Industry IT Salary per hour - Min: AUD 130 - Max: AUD 145 **Location**: Canberra. - **Duration**: 12-month contract with 1x6 month extension. - **Eligibility**: Australian citizenship with ability to obtain Baseline Security Clearance. - Flexible working arrangements can be discussed.**About the...

  • Service Delivery Lead

    8 months ago


    Canberra, Australia IT Alliance Australia Full time

    Canberra **Department of Agriculture, Fisheries and Forestry** One of our **Federal Government** clients is looking for **Service Delivery Lead **in **Canberra**.** **We are looking for the following Skills/Experience**: - Demonstrated experience in leading and managing technology vendor partners, including product strategy and road-mapping, release...

  • Delivery Lead

    6 months ago


    Canberra, Australia Davidson Group Services Full time

    **About the Company** Davidson has proudly partnered with a leading Australian organisation looking for an Agile Delivery Lead. **About the Role** This role will see you working as the Agile Delivery Lead within the IT Services domain of the organisation. The Delivery Lead will assist in achieving business goals by efficiently planning, coordinating...


  • Canberra, ACT, Australia Qscan Radiologic Clinics Full time

    About the OpportunityQscan Radiologic Clinics is seeking a skilled Service Delivery Team Lead to lead our service teams across our Canberra based clinics. This role will manage the day-to-day operations of our Medical Imaging clinics, ensuring the seamless coordination and delivery of quality services to our patients.Key ResponsibilitiesEnsure customer...


  • Canberra, ACT, Australia Ignite Recruitment Full time

    About the RoleWe are seeking a highly experienced ITIL Service Delivery Lead to drive our technology vision forward. As a senior member of our team, you will be responsible for ensuring the smooth operation of our IT services and supporting our Level 1 service desk team members.Key ResponsibilitiesService Catalogue Development: Contribute to the development...

  • Delivery Lead

    6 months ago


    Canberra, Australia Davidson Group Services Full time

    **About the Company** Davidson has proudly partnered with a leading educational institute looking for an Agile Delivery Lead. **About the Role** This role will see you working as the Agile Delivery Lead within the IT Services domain of the organisation. The Delivery Lead will assist in achieving business goals by efficiently planning, coordinating tasks,...


  • Canberra, ACT, Australia Singtel Full time

    At Optus, we have an ambitious goal to be Australia's most loved everyday brand. To achieve this, we are seeking a Strategic Delivery Lead to oversee tactical service delivery in the Network domain for a major client.This role involves ensuring the delivery of all in-scope contracted services to the agreed Service Levels within budget. The ideal candidate...

  • Endpoint Services

    6 months ago


    Canberra, Australia Unisys Full time

    **What success looks like in this role**: **High-Level Description**: Technical service delivery lead for Modern device management & Seamless collaboration. Hands on experience on software deployment & Patch rollout via systems Management tools like Config Mgr., Intune etc preferred. Act as a point of contact for Client delivery executives and stakeholders...

  • Delivery Lead

    16 hours ago


    Canberra, Australia Australian Government Full time

    Canberra, ACT (The agency supports and promotes flexible working, including remote options on negotiation) - Ongoing/Non Ongoing (Non-ongoing will be offered for 12 months) - $117,268 - $133,394 + Superannuation **About the Branch**: **About the Section**: The Agile Delivery Section is responsible for the design, development and delivery of digital...

  • Agile Delivery Lead

    6 months ago


    Canberra, Australia HAYS Full time

    Join a leading Australian University as Agile Delivery Lead! **Your new company** Hays has partnered with its client, one of Australia's foremost Universities, to assist in searching for their new Agile Delivery Lead! Currently engaged in a 10-year digital transformation roadmap to broadly uplift ICT digital capability and infrastructure across their...


  • Canberra, Australia Talent International Full time

    australia australian capital territory contract negotiable- **3 year contract + 2 x 12 month extensions**: - **Current Baseline minimum clearance requirement - MANDATORY**: - **Based across multiple sites in Australia**: - **SAP ERP Transformation** Our federal government client has been embarking on the largest ERP Transformation in the southern...

  • Service Delivery

    6 months ago


    Canberra, Australia Fujitsu Full time

    **We are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers. **About the role** Our Government client...

  • Agile Delivery Lead

    4 weeks ago


    Canberra, ACT, Australia HiTech Group Full time

    Lead Agile Delivery ProcessesA key role has opened at the HiTech Group for an experienced Scrum Master to lead agile delivery processes for data and analytics projects. The contract is for 12 months with two additional 12-month extensions.Key Responsibilities:Facilitate team ceremonies, including sprint planning, daily scrums, retrospectives, and release...

  • Delivery Project Lead

    4 weeks ago


    Canberra, ACT, Australia Infinite Consulting Full time

    Job DescriptionInfinite Consulting is seeking an experienced Delivery Project Lead to lead a multi-discipline delivery team in Canberra.Key ResponsibilitiesManage the delivery of all project areas, including scope, schedule, resources, risks, and quality, to ensure successful product delivery within project constraints.Provide direction and supervision to...


  • Canberra, ACT, Australia Carrier Full time

    About the Role:This is a challenging opportunity for an exceptional Service Manager to lead a team of service technicians and subcontractors at Carrier Global Corporation.As a Service Manager, you will oversee and manage all aspects of the service delivery process, ensuring high-quality service delivery and fostering positive customer relationships.Key...

  • Delivery Lead

    6 months ago


    Canberra, Australia BAE Systems Full time

    BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. **_ Role Purpose_** Reporting to...


  • Canberra, ACT, Australia Smart Talent Group Full time

    About the Role: Smart Talent Group is seeking a highly skilled Information Technology Delivery Manager to lead our product-focused teams in delivering comprehensive services and supporting them in production.Key Responsibilities: Develop and manage project schedules and budgets.Coordinate resources, prepare teams for kick-off, and ensure effective milestone...


  • Canberra, Australia Australian Bureau of Statistics Full time

    Executive Level 1: $113,288 - $130,959 (plus 15.4% super) - locations: Canberra, Sydney, Melbourne, Brisbane, Adelaide, Perth or Hobart - prmanent full-time roles, flexible working arrangements The Australian Bureau of Statistics (ABS) is seeking to fill several** Technical Team Leader (EL 1) **and **IT Delivery Leads (EL 1) **roles within Technology and...


  • Canberra, Australia Australian Government Full time

    $111,441 - $125,705 (pro-rate for part-time vacancies plus Super) - Canberra - ACT **The Role** The opportunity is for an ICT Lead Architect to join the Service Delivery team of Directorate of Digital Service Delivery (DDSD). This team works closely with business owners and customers to make sure that the digitally centric integrated service delivery...


  • Canberra, ACT, Australia The Department of Infrastructure and Regional Development Full time

    About Our DepartmentThe Department of Infrastructure and Regional Development plays a crucial role in supporting the growth and development of Australia's infrastructure and regional areas. As a key player in the Australian Public Service, we are dedicated to delivering high-quality services that meet the needs of our stakeholders.Job DescriptionWe are...