Accounts Executive

6 days ago

Doncaster East, Australia CGIB Full time

**Insurance Broker / Account Executive Role**

**Full time - Permanent**

**Location - Doncaster East, VIC**

**The company**

CGIB are a forward-thinking innovative insurance broker based in Doncaster East. With a secure proven heritage of more than 30 years, we live by our brand values of being down to earth, in-the-know, helpful and positive. CGIB offers a comprehensive range of business and commercial insurance products backed up by Steadfast one of Australia's largest insurance broking networks. We are looking for a dedicated and self-motivated Account Executive with a positive can-do attitude to join our friendly and motivated team.

**The Role**:

- Portfolio management / growth of a varied book of clients
- Providing exceptional phone-based customer support
- Dealing with client requests and queries in a professional and timely manner
- Preparing and processing renewals, endorsements, and remarkets
- Respond to new business enquiries
- Negotiating terms with underwriters / Insurers
- Debtor management
- Excellent customer service and the ability to develop and maintain relationships with internal and external stakeholders is a must within this role.
- Lodgement / Management of claims

**To Be Successful in this Role, you will have**
- Previous Insurance Industry experience (essential)
- Tier 1 qualification mandatory or Diploma of Insurance Broking, or willingness to obtain Diploma.
- Excellent interpersonal, verbal, and written communication skills
- Demonstrated ability to develop and maintain strong working relationships
- Strong administration skills including attention to detail, organising, prioritising workload, and time management
- Ability to interpret and comprehend Industry documents such as PDS/Policy Wordings
- Excellent computer skills including demonstrated use of Insurance related software (Sunrise, SCTP, Insight) with genuine willingness to learn new systems
- A team-orientated and 'can do' attitude
- The ability to work autonomously and contribute positively and collaboratively with colleagues

Please submit your **cover letter** telling us how you meet the above criteria and if you do not meet all, tell us more about yourself and include a current and updated resume. Salary and flexible working arrangements will be negotiated based on experience and qualifications.

Schedule:

- Monday to Friday

**Experience**:

- Insurance Broking: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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