Digital Solution Area Specialist

3 months ago

Sydney, Australia Microsoft Full time

In Small, Medium & Corporate (SMC) and Digital Sales, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is on pace to be Microsoft’s next $100 billion-dollar business - this is where you come in. As part of the Australia & New Zealand SMC team, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning.

As a **Digital Solution Area Specialist - Modern Work**, your focus is winning customers' technical decisions and driving digital transformation through Modern Work solutions such as **Microsoft 365 and Microsoft Copilot**. Collaborate in a virtual team to educate customers, demonstrate solutions, and exceed revenue goals. Deepen technical expertise across Microsoft and non-Microsoft cloud technologies_. _This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:

- You will proactively engage with customers to introduce Modern Work solutions that enable digital transformation in alignment with the customer's industry. You will turn opportunities into deals leveraging your deep understanding of the customers' business and their priorities.
- You will collaborate with the Global Partner Solutions team and with a network of partners to cross-sell, up-sell, and co-sell.
- You will provide analysis of competitor products, solutions, and/or services and implement strategies to position Microsoft against competitors in customer engagements.
- You will help influence internal and external stakeholders on business planning, rhythm-of-business (ROB) meetings to review and plan for accounts in the assigned territory.
- You will collaborate with extended sales teams, partners, and marketing to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business.
- You will be responsible for managing the end-to-end business of the assigned territory as you conduct forecasting for accounts and develop a portfolio and territory plan to drive intentional selling aligned with strategic priorities.

**Qualifications**:
**Required minimum qualifications**
- 6+ years of technology-related sales or account management experience
- OR Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience
- OR equivalent experience

**Preferred qualifications**
- 8+ years of technology-related sales or account management experience
- OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience
- OR Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience
- 3+ years of solution sales or consulting services sales experience
- Have a thorough understanding of Microsoft technologies and how they solve customer problems including knowledge of Microsoft 365 and Microsoft Copilot workloads.
- Microsoft Certified: Microsoft 365 Fundamentals

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