Ecommerce Assistant

7 months ago


Melbourne, Australia OwlNest Living Full time

Part-Time 3 days per week, Clayton location
- Work closely with managers on all aspects of the business
- Grow with the business

**About the role**

This new role will be responsible for providing administrative support with efficiency and with care, providing customer service, maintaining order and product information, stock levels and delivery tracking, which includes:

- accurate and timely Maintaining of product and stock information;
- working with service providers to keep track of the progress;
- booking delivery and tracking order progress;
- and other duties as required.

**About you**

An administration all-rounder with experience supporting retail sales and operations ideally gained in retail business handling tangible products - in our suppliers’ warehouses full of goods that will need selling and processing for delivery With great communication skills and computer literacy, you have a strong customer service ethic and a positive attitude.

**Skills and experience**
- Confident learning computer systems and internal procedures;
- A high level of accuracy and meticulous attention to detail;
- Experience in dealing with customer enquiries;
- Able to prioritise workload and meet deadlines;
- Enthusiasm and a “can do” attitude;
- Data entry skills and MS Excel experience;
- Problem-solving skills;
- Digital marketing knowledge/training an advantage.

**What we offer**
- Staff discounts
- A flexible and positive environment
- Opportunities for career development as the business grows

Please note, applicants for the role need to have Australian working rights.

**Job Type**: Permanent

**Salary**: $34,695.00 - $56,569.00 per year

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday

Work Location: In person



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