Ecommerce Coordinator

5 months ago

Melbourne, Australia Blue illusion Full time

Work for an Australian retailer
- Values - Customers, Community, Relationships and Learning
- Be part of Blue Illusions growing online and omnichannel business.

**Curate your career in retail...**

Blue Illusion is a French-inspired brand dedicated to the modern woman's pursuit of curated personal style. Founded by Donna & Danny Guest 20 years ago in Melbourne, Victoria, our dream was to create a boutique that celebrated the spirit of women, their passion for life, and generosity of heart. Today, we have boutiques in Australia and New Zealand, as well as a thriving online business.

**Retail Support Centre**:
The Retail Support Centre is based in St Kilda, offering easy access to public transport and a short walk away from Acland Street. Blue Illusion's company culture is centered around community and relationships, nurturing employees to grow and develop within the business. The office atmosphere is relaxed, with visibility into all departments and projects. RSC employees are encouraged to collaborate and celebrate each other's achievements.

**Know the Role**:
The Ecommerce Coordinator is a vital part of our team, responsible for ensuring all product-related content is uploaded, accurately represented on the website, and optimized for the customer journey. You will also provide support to the ecommerce team, contributing to the success of our rapidly growing online and omnichannel business.

**Key Responsibilities**:

- Upload and manage product-related content on the website.
- Ensure accurate representation of products and optimize the customer's online shopping experience.
- Support the ecommerce team in various tasks and projects.
- Collaborate with cross-functional teams to enhance online customer experience.

**What You Need to Succeed**:
We are looking for a proactive individual with a high level of communication, both verbal and written. You should be willing to go the extra mile to see the job through to completion and have the ability to work under pressure, multitask, and meet deadlines on a weekly basis. Effective communication and interpersonal skills are crucial, as is an eagerness to take on new skills and offer support in project work.

**Requirements**:

- Minimum 1 year of experience in a similar role with a strong enthusiasm for ecommerce.
- Experience using ecommerce platforms to manage stock online.
- Knowledge of website infrastructure and ecommerce platforms.
- Ability to provide an outstanding online customer experience and understand the consumer path to purchase.
- Experience in using data and web analytics to enhance online behavior.
- Eagerness and willingness to learn.
- Strong understanding of best practices, administrative proficiency, and attention to detail.
- High level of MS Office skills, including Word, Excel, and Outlook.

If you are passionate about ecommerce and want to be a part of a dynamic team at a rapidly growing fashion brand, we encourage you to apply. Join us at Blue Illusion and play a key role in creating a curated online shopping experience for our custom

**Benefits**:

- An opportunity to work with an Australian owned fashion retailer
- Working for a business dedicated to sustainability and community
- Monthly office drinks, acknowledgment of work anniversaries and celebrating birthdays
- Employee discounts
- Employee Assistance Program

**Testimonial From Our Team**
- "This is my fourth year working in the Retail Support Centre and I have really enjoyed working with this team. There is a strong family culture in the team, and it is a place where female leadership is highly valued and supported. Donna Guest, the company owner, Creative Director and CEO, is a visionary woman who is not only business savvy, but also has a passion for giving back and supporting the community. There is always something new happening in Blue Illusion and I am grateful to be a part of this creative and ever-evolving company”_

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