Ecommerce Administrator

3 weeks ago

Melbourne, Australia MUJI Retail (Australia) Pty Ltd Full time

**About MUJI**

**Benefits**

**Flexible Work - **Opportunity to work from home for up to 3 days per week and attend our Head Office located in the Melbourne CBD, close to public transport, cafes and restaurants

**MUJI Products - **Generous employee discounts on a range of MUJI Products, with up to 50% off on Fashion and Household items

**Remuneration - **Annual salary increases, and the opportunity to earn a yearly bonus based on individual and company performance

**Socially Responsible Brand - **Join a global company who endeavours to create a resource-recycling, nature-friendly, and sustainable society. MUJI strives to develop socially and environmentally friendly products, and aims to work together to respond sensitively to issues unfolding on the planet. The ultimate goal is to create a simple, pleasant life and society.

**The Role**:
MUJI Australia are seeking a detail-oriented individual to join our team as an eCommerce Administrator, reporting directly to the eCommerce Manager. In this role, you will be responsible for maintaining the back-end operations of the eCommerce department, including product data, inventory management and liaison with relevant stakeholders.

**Responsibilities include but are not limited to**:

- Manage and accurately display all product listings on the eCommerce platform
- Monitor product range, inventory levels and online fulfilment operations
- Optimise product descriptions to increase sales
- Collaborate with internal departments to provide engaging copy on product listings
- Liaise with 3PL warehouse to resolve any EC order fulfilment issues on a daily basis
- Reporting as required

**Skills and Experience**
- Degree in marketing management, business, eCommerce, information systems, or similar
- Experience in retail operations/marketplace in Australia and eCommerce operational platforms (Shopify)
- Experience in eCommerce order fulfilment platforms (ShipStation, Shippit knowledge is desirable)
- Strong technical skills: intermediate proficiency in Microsoft Excel (VLOOKUP, formulas, filtering, pivot tables, etc.)
- Good knowledge in eCommerce system architecture and technical solutions is highly desirable
- Demonstrable experience in business research and analysis
- Strong commercial focus to assist with achieving sales
- Ability to aggregate data to report on top selling items
- Ability to draw insights, make recommendations and implement changes to online store to maximise sales, conversion rate, and average order value
- Solid understanding of eCommerce metrics, analytics data, Shopify or similar platforms
- Excellent attention to detail, planning & organisational skills
- Excellent communication and stakeholder management skills

**How to Apply**

Thank you for taking the time and effort to consider working with MUJI.

**Job Types**: Full-time, Permanent

**Salary**: $65,000.00 per year

**Benefits**:

- Employee discount
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Application Question(s):

- How would you best describe your right to work in Australia (for example, full work rights with no restrictions)?
- What is your expected annual base salary?
- What eCommerce operational platforms and eCommerce Order Fulfilment Platforms are you familiar with?
- How would you describe your excel skills?

**Education**:

- Bachelor Degree (preferred)

**Experience**:

- eCommerce Administration: 2 years (preferred)

Work Authorisation:

- Australia (required)

Work Location: Hybrid remote in Melbourne, VIC 3000

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