Administrative Assistant

3 weeks ago

South Yunderup, Australia The SHORTLISTER Full time

Work from Home
- 25 Hours per Week, between 9am-3pm
- Dynamic Team - Successful Business

**Join Our Dynamic Team as an Administrative Assistant**
Are you ready to embark on an exciting journey with** **Busy Bee Bookkeepers? We're on the lookout for a talented and enthusiastic individual to join our busy boutique bookkeeping practice in a 100% remote based position.

If you're passionate about organisation, communication, and making a real impact, then this could be the perfect opportunity for you

**About** **Busy Bee Bookkeepers**:
We are a vibrant and growing boutique bookkeeping practice dedicated to providing top-notch services to our clients. With a focus on innovation, efficiency, and customer satisfaction, we pride ourselves on delivering exceptional results and exceeding expectations every step of the way.

**The Opportunity**:
As our Administrative Assistant, you'll play a crucial role in ensuring the smooth operation of our office and supporting our team in delivering outstanding service to our clients.

**The Hours**:
Approximately 25 hours to be completed between office hours of 9am - 3pm, Monday - Friday.

**Your responsibilities will include**:

- **_Team coordination:_** **Contributing to team meetings, checking in with team members, and assigning tasks based on team capacity.
- **_Workflow review and maintenance:_** Identifying inefficiencies, proposing solutions for improvement, and troubleshooting workflow issues.
- **_Offshore team oversight_**: Coordinating with offshore team members to ensure alignment with project goals and providing guidance and support as needed.
- **_Project management:_** Reviewing project progress, coordinating timelines, and collating meeting notes in conjunction with the Relationships Manager.
- **_SOP maintenance_**: Creating SOPs, recording videos for SOPs, and updating procedures as needed.
- **_Client advocacy_**:Advocating for client interests and addressing client concerns or issues proactively including direct contact with the ATO etc.
- **_Invoicing_**:Preparing and sending invoices, managing direct debits, and monitoring payment status.
- **_Training and support:_** **Providing training and support to staff members on new processes or procedures.
- **_Document management:_** **Reviewing, sending reminders, and maintaining all Panda Doc documents and correspondence.
- **_Client onboarding:_**_ _including onboarding information and correspondence, work rollout etc.
- **_Management of End of Financial year work and compliance:_**_ _including sending authorities and finalising lodgements.

**To be considered for this great role, you will have**:

- Proven Experience in Office Management or Administration.
- Experience within a professional services environment is desirable.
- Experience in bookkeeping or accounting practices will be highly regarded.
- Experience with Xero.
- Excellent Communication and Interpersonal Skills (verbal and written).
- A friendly and approachable demeanour coupled with active listening skills.
- Proven ability to manage multiple tasks simultaneously, prioritize workloads effectively, and maintain meticulous attention to detail in a fast-paced environment.
- Experience in implementing organizational systems or procedures will be advantageous.
- Demonstrated capability to work independently with mínimal supervision.
- Familiarity with workflow management tools will be advantageous.
- Ability to address client concerns proactively, build rapport, and foster positive client relationships.
- Strong problem-solving skills with a proactive and innovative approach to addressing challenges.
- Ability to adapt to changing priorities.
- Strong team player with a collaborative mindset and the ability to work effectively as part of a diverse team.

**How to Apply**:
Applicants are encouraged to **address each selection criterion** explicitly in their cover letter, providing examples and evidence to demonstrate their suitability for the role of Administrative Assistant at Busy Bee Bookkeepers.

If you're ready to take your career to the next level and join a dynamic team dedicated to excellence, we encourage you to apply.

**The SHORTLISTER is not a Recruitment Agency**

**Here's the kickerit will take you less than 60 seconds to apply #Ninjafast

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