Relocations Officer, Homes Victoria

2 weeks ago

Melbourne, Australia Department of Families, Fairness and Housing Full time

Location: Melbourne | CBD

Job type: Full time / ongoing

Organisation: Department of Families, Fairness and Housing

**Salary**: $90,067 - $102,192

Occupation: Property

Reference: VG/DFFH/HV/CW/613900

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.

**THE ROLE**
- An experienced property professional that can quickly build rapport and trust?
- Able to deliver and report on a designated program of work within strict timelines?
- A team player with good communications skill and proven ability in maintaining collaborative relationships with key stakeholders?

The Relocation Officer will coordinate and support the tenancy relocations activities within the Director of Housing's portfolio including tenancy relationship management, coordinating third parties involved in the relocation process, information sharing with key stakeholders and reporting on relocation activities.

The Relocation Officer will work collaboratively with internal and external stakeholders under the direction of the Relocation Team Leader to ensure a well-planned and communicated tenancy relocation program is delivered. The position requires excellent communication skills, an understanding of housing allocation, tenancy management, asset management and community need.

**ACCOUNTABILITIES INCLUDE**
- Provide initial and ongoing contact with renter throughout the relocation process including informing them of the process, key steps, timelines, and various support services in providing a quality service.
- Work closely with public housing renter at a particular redevelopment site (or sites) on their relocation and to provide them with timely and appropriate information about the project, assess their relocations options and support them with their move.
- Assist with maintaining evaluation tools to monitor the program's impact on renter and the wider community. This may include the preparation of reports, submissions, briefings, or correspondence as required.

**Please open the position description to read more.**

**VACCINATION REQUIREMENTS POLICY**
The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's **COVID-19 Vaccination requirements policy**(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Please read in full prior to applying.

**HOW TO APPLY**

Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.

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