Maintenance Model Delivery Manager, Homes Victoria
3 weeks ago
Location: Melbourne | CBD
Job type: Full time / 2.5 years contract
Organisation: Homes Victoria
**Salary**: $129,379 - $173,138
Occupation: Projects
Reference: VG/DFFH/HV/700227A
The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.
Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.
We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.
If you’re having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don’t hesitate to get in touch with the contact person listed on the ad.
**THE ROLE**
- Are you:
- Purpose driven and passionate about delivering great outcomes for people, the Victorian community and the natural environment?
- Experienced in service delivery operations with a passion for transforming process and delivery arrangements to drive higher standards and better outcomes for both internal stakeholders but in particular our renters.
- Solution-focused leader with track record of successfully delivering people, process and technology improvements.
The Maintenance Model Delivery Manager, Maintenance Delivery Transformation, is responsible for driving Homes Victoria's maintenance transformation Operational Model transformation and Renter Experience outcomes. Responsible for various projects to improve renter experience and the operational delivery model to improve maintenance quality.
This role will suit an experienced Maintenance Manager who has been involved in large-scale service delivery transformation solutions in facilities or utility sectors; enjoys working in a fast-paced environment, creating a high-performing program and is focussed on delivering great outcomes.
You will enjoy collaborating with others in a program team and across many disciplines to deliver outcomes. You will be confident in managing competing demands and priorities and have strong interpersonal and written communication skills.
**ACCOUNTABILITIES INCLUDE**
1. Engage with the Maintenance Transformation Team and the Asset Management Branch to develop a comprehensive understanding of maintenance issues impacting the department's clients. Lead critical activities that improve the ways of working and our renters experience through the maintenance lifecycle.
2. Lead a detailed review of the current operating practices with the HV Branch in particular HV AM Branch and COPL to develop and implement a new “Operating Model”
3. Facilitate the design and delivery of process and procedure improvements to support the other transformation streams.
**Please open the position description to read more.**
**VACCINATION REQUIREMENTS POLICY**
The department may require its employees to be fully vaccinated against preventable diseases such as the current coronavirus (COVID-19). The department's **COVID-19 Vaccination requirements policy**(Word) outlines the requirements for existing employees, other workplace participants and prospective employees. Please read in full prior to applying.
**HOW TO APPLY**
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
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