Business Support Officer

3 weeks ago

Doncaster, Australia Manningham City Council Full time

**Temporary 12 months fixed term - Part time (38 hours fortnight, 2 days week 1, 3 days week 2)**:

- **Band 5: $76,814 + 11% Superannuation (pro rata)**:

- **Based in Doncaster**

Exciting opportunity for a highly motivated administration professional to join our positive and friendly team, responsible for delivering City Compliance services across the municipality. We are looking for someone who can deliver outstanding customer service, has exceptional admin skills and good time-management when dealing with a varied workload.

Manningham Council proudly delivers over 100 different services to our vibrant and diverse community. From parks and galleries to shopping hubs and leisure facilities, it is our focus to ensure that Manningham remains a liveable and harmonious place to reside, work and visit.

We provide challenging and rewarding employment opportunities to innovative, passionate, and driven people. We have a positive and friendly working environment, and we offer our employees a range of benefits, including flexible work options, opportunities for career development, and health and wellbeing initiatives.

We’re constantly transforming our organisation to best support the needs of our local community. And we are looking for a new game changer to join the team. A high performing individual who wants to shape positive and inclusive outcomes for our community. You’ll have the opportunity to take ownership of your work while developing and testing new ideas within a culture of learning to deliver excellent outcomes for Manningham.

**About the Role**

Our City Compliance team is seeking an experience and competent administrator and customer service professional to assist in the effective delivery of our City Compliance administration Services.

You will be taking customer requests, enquiries and complaints from the local community, efficiently providing administration support for multiple areas within the City Compliance unit, including Animal Management, Traffic Management and Local Laws and Planning Enforcement, so it is essential that you use your exceptional communication, organsiation and time management skills to provide a consistently high level of service.

You are a motivated, customer focused person who has a track record of providing a high level of customer service. You have demonstrated experience working within a dynamic, fast paced environment and are expert at managing competing prioties. Your strong communication skills enables you to effectively communicate and establish relationships with stakeholders including community, contractors, businesses and government.

**Skills and Experience**
- Certificate IV in Business Administration will be highly regarded
- Desirable to have knowledge and experience in the Local Government sector preferably within the Local Laws/compliance area
- Demonstrated experience in the development and implementation of compliance related initiatives and activities
- Highly proficient user of MS Office Suite, data management software, customer service request systems and general software and equipment
- A strong customer focussed collaborator, able to build strong relationships and support others
- Ability to work and contribute to a team environment
- Flexibility to manage competing priorities

Click here to view a position description

**How to Apply**

Click **APPLY** to submit your up to date CV and cover letter addressing the key requirements of the role under the “Who are you?’ section of the position description. For a confidential discussion please contact Jane Churchley, Team Leader City Compliance Admin on 03 9840 9218.

**Applications close on Sunday 3 March 2024 at 5pm.**
- Council recognises the benefits of a diverse workforce for its employees and customers._
- Manningham Council have a number of policies and practices to help support our staff, including a Working from Home policy, flexible work practices and an IT infrastructure to support various communication methods when working remotely._
- If you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance._
- Manningham Council is a child safe organisation and, as such, applicants may be required to hold a Working with Children Check._

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