Digital Adoption Support Officer

7 months ago


Canberra, Australia Pinpoint Talent Full time

Initial 12-month contract
- Brisbane, Canberra or Sydney location
- Flexible hybrid working in a federal government agency

We are seeking an APS4 Digital Adoption Support Officer for our federal government client.

In this role you will be responsible for helping healthcare provider organisations navigate the process of registering for the national My Health Record (MHR) system and Provider Connect Australia (PCA), and new products that are developed.

You will work closely with healthcare provider organisations such as specialists (e.g. cardiologists, respirologists), aged care, pharmacy or allied health and private hospitals, providing specialist and administrative support.

You must have excellent communication skills and be able to communicate with and provide advice to a range of external stakeholders.

You will have a friendly, outgoing phone manner and willingness to do both outbound cold calling and inbound call handling. In addition, you will have strong oral and written communication skills and experience working with Excel.

Experience in the healthcare sector or experience working in a government call centre or help desk environment would be highly regarded.

ROLE DETAILS

This role can be based in Brisbane, Canberra or Sydney and they offer hybrid flexible working.

Please note that
**Australian citizenship** is a requirement to be considered for this role.

NEXT STEPS



  • Canberra, Australia Infinite Talent Group Pty Ltd Full time

    The Digital Support Officer will work under general direction to provide administrative support and advice for the department’s Lumi learning management system, eLearning, and other digital learning solutions. The role may also involve some general hardware/software technical support and troubleshooting to DAC staff and across DAC training facilities as...


  • Canberra, Australia HiTech Personnel Full time

    **Reference #**: - JF/ST0034**Title**: - Digital Support Officer - Helpdesk - Fed Govt**Category**: - ICT**Location**: - ACT**Work Type**: - Contract**Remuneration**: - $Neg**Term**: - 12 months**Description**: - High Profile Federal Government Department! - Initial 12 month contract with 2 x 12 month extension options! - Rewarding hourly rate!...


  • Canberra, Australia Canberra Consulting Full time

    **About us** Canberra Consulting focuses on delivering highly skilled and qualified professionals to our clients. Canberra Consulting has the experience and the capability to understand your specific requirements and match them to the right environment, ensuring professional satisfaction and ongoing development opportunities. Our focus is ensuring that both...


  • Canberra, Australia Australian Department of Infrastructure and Regional Development Full time

    **Contact Officer**: **Closing Date**: **11.59pm AEDT, Friday 29 November 2024** **Our Department Values**: Our values set the direction for what it means to work in our department. They inform the standard and expectations of behaviours, skills and capabilities and the attributes we currently have, will continually work to achieve and develop, and that we...

  • Digital Support

    5 days ago


    Canberra, Australia National Library of Australia Full time

    My Forms - My Tests - My Interviews - My Details **APS5 - Project Officer, Digital Support**: - Opportunity to work at one of Australia’s leading cultural institutions - Work in a dynamic and collaborative environment - Be part of the Library's exciting future


  • Canberra, Australia The National Film and Sound Archive (NFSA) Full time

    Posted: 22/08/2024- Closing Date: 01/09/2024- Salary: $80,430.00 - $87,572.00- Job Type: Ongoing / Non-ongoing; Full time- Location: Canberra- Job Category: Arts, Culture**About the National Film and Sound Archive** The National Film and Sound Archive of Australia (NFSA) is Australia’s audiovisual archive, telling the national story by collecting,...


  • Canberra, Australia Hudson Australia Full time

    We are looking for an experienced Digital Content Officer to join this Federal Government Department. The Digital Content Officer will support the devlopment and delivery of a range of communications content including social media, audiovisual material, webinars, and newsletters. A baseline security clearance is required. Must be an Australian citizen to...


  • Canberra, Australia ACT Government Full time

    Do you have a great, consistent, and reliable work ethic and real drive to succeed? Then look no further!!! The Chief Minister, Treasury and Economic Development Directorate (CMTEDD) Information Management team are looking to recruit two new positions - a temporary and permanent Digital Information Officer (DIO) to embark on a digital journey to improve the...


  • Canberra, Australia Hudson Australia Full time

    We are looking for experienced Learning Officers to be apart of the specialist learning hub of a large Government Department that has a high number of staff working overseas. The role would be required to: - assist with the delivery of a variety of digital and blended learning products - provide technical support and advice to both users and administrators...


  • Canberra, Australia Australian National University Full time

    **Classification**:ANU Officer Grade 5 (Administration) **Salary package**:$77,399 - $84,434 per annum plus 17% superannuation **Term**:Full time, Continuing - Supportive and collaborative work culture and opportunity to be creative. - Work in a fun and passionate team of multi-disciplinary experts - Excellent remuneration and conditions, including 17%...


  • Canberra, Australia CSIRO Full time

    **Acknowledgement of Country**: CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation **The Opportunity**: - **Contribute to the...


  • Canberra, Australia Australian Government Full time

    $91,702 - $104,753 (+ 10% BDCP) + up to 15.4% Superannuation - Canberra - ACT **The Role** As a Digital Program Officer, you will support building military digital capabilities that are aligned with the Defence Integrated Investment Program (IIP) and the One Defence Capability System. You will work as part of a team responsible for preparing and delivering...


  • Canberra, Australia Department of Agriculture & Water Resources Full time

    APS 6 - $85,833 - $97,454 per annum plus superannuation - Digital Services Division - Canberra, ACT **Who we are** The ICT shared services being provided by the Department of Agriculture, Fisheries and Forestry (DAFF) range from the infrastructure and platforms that form the basis of the department’s ICT network through to the delivery of end user...


  • Canberra, Australia Australian Department of the Environment Full time

    APS 6 - $85,833 - $97,454 per annum plus superannuation - Digital Services Division - Canberra, ACT **Who we are** The ICT shared services being provided by the Department of Agriculture, Fisheries and Forestry (DAFF) range from the infrastructure and platforms that form the basis of the department’s ICT network through to the delivery of end user...


  • Canberra, ACT, Australia This Is An IT Support Group Full time

    About This Is An IT Support Group">We are a global leader in information management, and our corporate culture is built on innovation, creativity, and collaboration. As an IT Support Specialist, you will have the opportunity to work with highly regarded companies worldwide, tackling complex issues and contributing to projects that shape the future of digital...


  • Canberra, Australia DFP Recruitment Services Full time

    **Job description**: **AP5 Digital Collections Systems Support Officer** - ** Ongoing (s26) or 12 month non-ongoing (s26 or new hire)**: - ** APS5 + Police Check**: - ** $80,341 - $87,572 + 15.4% Superannuation**: - ** Flexible Working Arrangements** **About the role** My client has an exciting opportunity for a professional to join the Collection...


  • Canberra, Australia Australian Department of the Environment Full time

    APS 6 - $88,408 - $100,378 per annum plus superannuation - Digital Services Division - Canberra, ACT - _Multiple Canberra-based vacancies, both ongoing (permanent) and non-ongoing (temporary), within the Digital Services Division._ - _Seeking experience in project delivery, governance & assurance within digital/ICT programs and/or projects._ - _Provide...


  • Canberra, Australia Department of Agriculture & Water Resources Full time

    APS 6 - $88,408 - $100,378 per annum plus superannuation - Digital Services Division - Canberra, ACT - _Multiple Canberra-based vacancies, both ongoing (permanent) and non-ongoing (temporary), within the Digital Services Division._ - _Seeking experience in project delivery, governance & assurance within digital/ICT programs and/or projects._ - _Provide...


  • Canberra, Australia ACT Government Full time

    The role of Digital services officer will provide services to the Directorate to better understand business units' systems and process. Working with stakeholders you will undertake requirement analysis and present findings for the advancement of technology improvement to the directorates business system owners. Support current and future business systems by...


  • Canberra, Australia ACT Government Full time

    The ESA Digital Service team is looking for a skilled Digital Services Officer to join the team. The successful applicant will play a key role in coordinating, designing, and uploading content to directorate websites and SharePoint site, as well as the basic administration of these sites including permission management, training and governance. You will also...