Local Area Coordinator

7 months ago

Canberra, Australia Feros Care Full time

Annual Salary + Super + Salary Packaging and other benefits
- Comprehensive new starter orientation program and ongoing training option
- Work with a passionate and innovative team of game changers

We’re Feros Care. What we care about most is helping people live bolder lives - and that includes our team members.

We’re proud to work in partnership with the National Disability Insurance Agency (NDIA) to deliver Local Area Coordination Services in Townsville, Mackay, Tweed Heads, Northern Adelaide, Barossa and ACT.

**About the role**:
As a Local Area Coordinator (LAC) at Feros Care, you will be the heartbeat of the NDIA in your local community, working with people with disability and their families to access and navigate the National Disability Insurance Scheme. Our work is varied and diverse, and it will see you connecting with people from all walks of life.

If you’re looking for a meaningful career where no two days are the same, we want to hear from you

**Full time, fixed term contracts offered.**

**What you’ll be doing**:

- Supporting people with a disability to develop a goal-based, individualised plan which supports their strengths, skills, and interests
- Guiding and assisting people with a disability to build capacity and explore options for self-direction, self-management, and self-advocacy
- Providing people with a disability and their families with information and support to access mainstream services and participate in the community
- Building and maintaining positive partnerships within the wider community to refer participants to a diverse range of community and other government services.
- Develop strong community partnerships that support capacity building to make communities more accessible and inclusive

**What you’ll need to have**:

- A genuine desire and modern approach to empowering people with disability
- Relevant qualifications in disability, allied health or community services or lived experience with disability or caring for someone with disability
- Demonstrated ability to meet and exceed KPIs and targets.
- Excellent communication, listening and relationship building skills.
- Proven ability to work collaboratively with a wide range of team members, in person and virtually.
- IT savvy, we use CRM, Microsoft suite and would love you to be a guru in this space.
- A person-centered approach to outcomes, confidentiality, and professional integrity
- As the LAC role involves meeting with people with disability in their home or community and place-based community development, extensive daily travel may be required.
- Living our values to deliver our commitment to participants through Feros Care values and the NDIA Participant Engagement Principles

**What we can do for you**:

- Non-for-profit Salary Packaging (up to the value of $15,899 per annum tax free) and Meal and Entertainment Packaging (up to the value of $2650 per annum tax free) (Part time and Full-time employees)
- Extensive discounts available on everyday purchases, financial tips and services, wellbeing and wellness programs through our ForME platform
- Extensive training, development, and career opportunities (we will support you to complete additional relevant qualifications and certificates)
- Private Health Insurance Discount (Medibank)
- Employee Referral Program
- Employee Assistance Program (EAP)
- Paid parental leave for eligible employees.
- All technology / equipment provided.
- Dedicated, supportive managers who care about your wellbeing.

**About our culture**

As a not-for-profit, you can rest assured knowing that we’re always giving right back to those who need it most.

We’re also highly invested in the safety of our team members everything from through COVID safe practices to SOS messaging to support our mobile workforce.

If the above sounds like you, we can’t wait to hear from you A full copy of the Position Description including Selection Criteria can be found on our website; please be sure to really show us who you are and what you can do by addressing the Selection Criteria in your cover letter.

Feros Care acknowledges and pays respect to the Traditional Custodians of this land on which we work.

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