Low Risk Eligibility Admin

3 weeks ago


Melbourne, Australia Allianz Australia Full time

**Low Risk Eligibility Admin, Personal Injury | Melbourne, VIC | Hybrid**

**What if you could put the customer at the heart of everything you do?**
The primary purpose of this role is to provide timely and accurate administration of Eligibility processes which include the organising and collating of circumstance report investigations and request of treating health practitioner reports.

**You will be Responsible for**:

- Organise and collate circumstance report investigations and request of treating health practitioner reports
- Provide excellent customer service to all stakeholders ensuring that they are kept regularly informed throughout the process
- Identify and collate information which is required to be supplied for appointments is essential
- Ensure the information being requested is accurate and supplied in a timely manner
- Document out internal management systems to ensure all steps are accurately recorded and reflected for future review
- Provide all reasonable support to Eligibility Officers
- Management of multiple internal and external stakeholders is essential with the delivery of high levels of customer service expected

**Important to your success**:

- Highly accurate Data entry, time management and organisational skills
- Strong knowledge of MS Word/Excel and the ability to learn new software systems
- Ability to work at a fast pace and adapt to changing business needs
- Ability to work in a team environment
- Any previous Claims or WorkCover experience will be highly regarded but is not essential

**What's on offer?**
- Access to on-demand lifelong learning to take control of your career development
- We understand about work-life balance, we are always willing to discuss flexible & remote working options with our employees
- We value integrity, discretion and doing what’s right for the customer over KPIs and strict process

**About us**
At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening-up exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need. So come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health. Let's care for everyone's tomorrow so we can create a better future together.

**Job Level**:
Entry Level

**Location**:

- Melbourne, VIC, AU, 3000**Available until**:
05/05/2023

**Area of Expertise**:
Customer Services & Claims

**Unit**:
Allianz Australia

**Employing Entity**:
ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:
Full-Time

**Remote Job**:
Hybrid working

**Employment Type**:
Permanent

**ID**:
25710



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