Customer Service and Administration Officer

2 weeks ago


Brisbane, Australia Labourpower Recruitment Services Full time

$32.68 per hour - temp to perm potential
- Ample on site parking
- Newly renovated and modern working environment
- Eagle Farm and Port of Brisbane locations
- Supportive and positive team dynamic
- Amazing training and induction practices
- Advancement and development opportunities with National Company

We are seeking experienced Client Care and Administration Officers who can provide a point of contact to our national network of business partners and end users for the purpose of selling and supplying the company’s product range, demonstrating outstanding levels of customer service.

This is a great opportunity for anybody looking for long term permanent employment and has the ability to represent the best interests of our client and to adhere to company policies at all times while enhancing customer satisfaction through all facets of service delivery in liaison with warehouse and other relevant branch and company staff.
- To provide outstanding levels of client care and administrative support
- To provide accurate, current and relevant information in response to customer’s inquiries.
- Have a high level understanding of clerical duties
- Previous experience in Transport and Logistics an advantage but not essential
- To present oneself in a positive and professional manner at all times.
- To aim to build strong and positive business relationships with customers and end users.
- To facilitate a prompt and accurate flow of policy, product and technical information both within the company and externally to our customers and end users.
- To possess a suitable amount of product knowledge to satisfy sales or service calls via telephone or web enquiries
- To co-operate by willingly participating and supporting team decisions, being a good team player.
- To share information by keeping people informed and up-to-date about the group processes.
- To promote a friendly climate, good morale and co-operation, promoting a good reputation with both internal and external customers.
- Only shortlisted applicants will be contacted._

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