Case Officer
6 months ago
Focus on stakeholder management and being able to see the impact of your work.
- Excellent Salary + Benefit + Company Culture
- Expand your skills and be paid well for what you do.
Use your scheme agent or self-insurance Workers' Compensation experience to join one of Australia's most trusted brands, managing a small portfolio.
- Focus on stakeholder management and being able to see the impact of your work.
- Excellent Salary + Benefit + Company Culture
- Expand your skills and be paid well for what you do.
We are seeking an experienced Case Manager or a Senior Case Manager to join one of Australia's most trusted and well-known brands in a supportive and forward-thinking team. Manage a small portfolio of 50 - 60 claims with a focus on proactive case management within this worker’s compensation team. Managing end to end claims, with a mixture of front, tail and long tail claims.
This is a permanent full-time role, with the office located in Brisbane but you can enjoy the flexibility of hybrid working, with 2 days working at home. In this role, you will become a key team member supporting the self-insurance claims team with an emphasised focus on stakeholder management and building relationships within the business, and building strong structured relationships where you can see the impact you have on the business.
**The Role**:
- Managing an allocated claims portfolio within legislative, self-insurance, and business requirements to reduce outstanding liabilities and achieve cost effective RTW (return to work) outcomes.
- Engaging with key stakeholders to bring about understanding, involvement, and continuous improvement in claims management.
- Identifying, escalating, and managing high risk and business sensitive claims in accordance with the relevant state process
- Conducting timely and appropriate case reviews with stakeholders to ensure individual case strategies are developed, communicated, and achieved
**About You**:
- Have strong existing experience in managing claims within worker’s compensation.
- A commercially minded yet empathetic, professional with a sound understanding of strategic case management
- Confidence and influencing skills and comfortable making decisions and problem-solving
- Collaborative stakeholder management skills and enjoy regular interactions both internally and externally.
**Benefits**:
- Discounts across multiple businesses
- Annual Performance bonus + company shares.
- Career Progression
- Hybrid working (3 days in the office and 2 days from home)
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