Case Officer

6 months ago


Brisbane, Australia Haylo People Full time

Focus on stakeholder management and being able to see the impact of your work.
- Excellent Salary + Benefit + Company Culture
- Expand your skills and be paid well for what you do.

Use your scheme agent or self-insurance Workers' Compensation experience to join one of Australia's most trusted brands, managing a small portfolio.
- Focus on stakeholder management and being able to see the impact of your work.
- Excellent Salary + Benefit + Company Culture
- Expand your skills and be paid well for what you do.

We are seeking an experienced Case Manager or a Senior Case Manager to join one of Australia's most trusted and well-known brands in a supportive and forward-thinking team. Manage a small portfolio of 50 - 60 claims with a focus on proactive case management within this worker’s compensation team. Managing end to end claims, with a mixture of front, tail and long tail claims.

This is a permanent full-time role, with the office located in Brisbane but you can enjoy the flexibility of hybrid working, with 2 days working at home. In this role, you will become a key team member supporting the self-insurance claims team with an emphasised focus on stakeholder management and building relationships within the business, and building strong structured relationships where you can see the impact you have on the business.

**The Role**:

- Managing an allocated claims portfolio within legislative, self-insurance, and business requirements to reduce outstanding liabilities and achieve cost effective RTW (return to work) outcomes.
- Engaging with key stakeholders to bring about understanding, involvement, and continuous improvement in claims management.
- Identifying, escalating, and managing high risk and business sensitive claims in accordance with the relevant state process
- Conducting timely and appropriate case reviews with stakeholders to ensure individual case strategies are developed, communicated, and achieved

**About You**:

- Have strong existing experience in managing claims within worker’s compensation.
- A commercially minded yet empathetic, professional with a sound understanding of strategic case management
- Confidence and influencing skills and comfortable making decisions and problem-solving
- Collaborative stakeholder management skills and enjoy regular interactions both internally and externally.

**Benefits**:

- Discounts across multiple businesses
- Annual Performance bonus + company shares.
- Career Progression
- Hybrid working (3 days in the office and 2 days from home)



  • Brisbane, Australia Queensland Police Service Full time

    QPS provides places of detention across the state for persons who have been denied bail and are awaiting their first or subsequent appearance in court. Following the decision of the court, prisoners who are remanded or sentenced then remain in a QPS Watchhouse until they are transferred to either youth detention or correctional centre. The State Custody Unit...

  • Case Support Officer

    3 months ago


    Brisbane, Australia Youth Justice Full time

    As the Case Support Officer, you will specifically - Work effectively within a statutory environment to advise and support staff across the region (as required), to identify and respond to the unique needs of young people who have or may have a disability. To assist and advise staff as they manage the dual roles of monitoring young offenders' compliance with...


  • Brisbane, Australia Queensland Police Service Full time

    Provide accurate and timely advice on applicant cases and associated recruitment and selection policy and practices. Regularly monitor and evaluate staff in accordance with performance criteria and provide on-the-job training/mentoring to relevant team members. Contribute to the ongoing review and development of police recruiting process. Your key...

  • Case Manager

    4 months ago


    Brisbane, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Case Manager

    7 months ago


    South Brisbane, Australia Medical Protection Society Full time

    Hybrid working (Brisbane) - Annual performance based bonus - up to 15% - 25 days Annual Leave plus national public holidays and additional State and Territory public holidays (This would be pro rata) - State and Territory holiday trading option - 10.5% Superannuation contribution - A range of shopping discounts, exclusive codes and cashback deals on...

  • Case Manager

    6 months ago


    Brisbane, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Case Manager

    7 months ago


    Brisbane, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Case Manager

    6 months ago


    Brisbane, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...


  • Brisbane, Australia Queensland Fire Department Full time

    About us The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and...

  • Case Manager

    3 months ago


    Brisbane, Australia Toll Group Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Case Manager Australia

    6 months ago


    Brisbane, Australia Medical Protection Society Full time

    Job Introduction If you are an experienced **Case Manager** looking for autonomy, wants to get involved in a broad and varied role, and is AHPRA registered then this role might be the one for you! We have an exciting opportunity for a Case Manager to join our Member Cases and Claims team based in Brisbane. As a Case Manager you will manage a case load of...


  • Brisbane, Australia HAYLO People Full time

    Use your experience in CTP or Life Insurance and transition into Workers Comp - Flexible working (3 days in the office 2 days from home) - Competitive Salary Package + Annual Bonus & Shares HAYLO People are a specialist recruitment agency within the personal injury & insurance industry and we are seeking a Case Manager to join one of Australia's most...

  • Case Manager

    2 months ago


    Brisbane, Australia QBE Insurance Group Limited Full time

    Case Manager **Primary Details** Time Type: Full time Worker Type: Employee **Case Manager, Personal Injury** - Location: Brisbane, QLD - Role: Permanent Full Time **The opportunity** We currently have an opportunity for a Case Manager to join our QLD Compulsory Third Party Claims team. As a Case Manager you will play an integral part of our QLD CTP...


  • Brisbane, Australia DFP Recruitment Services Full time

    **Job description**: **The Opportunity** We are seeking multiple APS5 Case Management Support Officers to join a Federal Government Agency based in Brisbane CBD. The Case Management Support role is an administration position best suited to a person with an understanding of legal processes and an ability to interpret legislation. **As a Case Management...


  • Brisbane, Australia Queensland Government Full time

    **_In this role your 2 main responsibilities are: Framework Development Support the Project Manager by contributing to the development of Sentence and Case management frameworks to achieve fit-for-purpose outcomes aligned to overarching SQCP-S2 rehabilitation initiatives and new operating models including priority groups such as Aboriginal and Torres Strait...

  • Case Manager

    2 months ago


    Brisbane, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee Case Manager, Personal Injury- Location: Brisbane, QLD- Role: Permanent Full Time The opportunity We currently have an opportunity for a Case Manager to join our QLD Compulsory Third Party Claims team. As a Case Manager you will play an integral part of our QLD CTP Claims business by taking...


  • Brisbane, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Case Manager

    2 weeks ago


    Brisbane, Australia EML Group Full time

    Case Manager EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us...


  • Brisbane, Australia Queensland Corrective Services Full time

    **In this role you will**: - Oversee and maintain databases relevant to new receptions ensuring timely allocation to a case management officer - Conduct comprehensive file reviews, identifying risk indicators and triaging eligibility of new receptions for case management services - Identify and provide advice to the Manager, Sentence Management services...


  • Brisbane, Australia Michael Page Full time

    About Our Client Our client is an established large global organisation that puts people first! Valuing clear career progression and a positive working environment. Job Description Liaising with relevant third parties to complete accommodation, travel and other relevant bookings associated with the relocation process. Delivering a...