Rostering Coordinator

7 months ago

Bella Vista, Australia FlexiHome Care Full time

We are excited to expand our team and are looking for a **Rostering Coordinator** to join us This is an incredible opportunity to join an amazing organisation that promotes authenticity, purposefulness, responsibility, and understanding, with a mission to empower the vulnerable and people living with a disability.

**FlexiHome Care** provides a wide range of in-home and community care support services to disabled people of all ages. We provide flexible disability support services that are centred on the client's needs and want. We provide our participant services beyond what is expected from us as we want to give them the best life they can achieve within our capability.

**Purpose of Role**
- The main purpose of the Rostering Coordinator is to look after the daily rosters and staffing matters for staff (primarily disability support workers). This role will have the sole responsibility of ensuring the smooth running of services by ensuring shifts have been allocated, shift cancellations are addressed and staff-compliant matters are escalated to appropriate personnel._

**Main duties and responsibilities**

Core objectives include:

- Managing all rostering matters including addressing and resolving shift cancellations, open shifts and general rostering;
- Maintaining a strong understanding of employee experience and geographic location as well as client background and services required, to match an employee with a shift;
- Escalating staff complaints from clients and non-compliance matters to Care Coordination;
- Informing Care Coordination and HR of staffing needs on a regular basis;
- Being proactive and analysing potential staffing shortages and taking steps to inform the relevant stakeholders
- Establishing and maintaining relationships with all stakeholders including employees and client families, being aware of client needs and preferences and allocating staff accordingly, to meet those needs;
- Rostering in alignment with legislative guidelines (sleepovers, breaks, broken shifts and overtime)
- Ensuring the smooth running of services
- Documenting staffing issues and their status on the Client Services Register
- The above list is not exhaustive and the role may change to meet the overall objectives of the company*

**Person Specification**

**Qualifications**
- Business Administration, Human Resources or Cert 3 or 4 in disability (preferred but not essential)

**Experience**
- Previous experience in rostering, resource allocation or scheduling role.
- Experience in disability, aged care or nursing sector.

**Knowledge**
- Knowledge of the Social, Community, Home Care and Disability Services Award (highly desirable but training available)

**Skills & competencies**
- Strong communication, problem solving, time management and conflict resolution skills
- Proficient computer skills, including Microsoft Office, Google Drive/Sheets and Rostering Systems (Connecteam highly desired)
- Be flexible and adaptable
- Ability to work under pressure and time constraints
- Excellent attention to detail
- Organised and customer service focused
- Working rights (visa, PR or Citizen)

**Worker Checks**
- NDIS Clearance
- WWC Check

**Job Types**: Full-time, Part-time
Part-time hours: 22-38 per week

**Salary**: $28.00 - $33.00 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bella Vista, NSW: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How many doses of the COVID-19 Vaccination have you received?

**Experience**:

- Rostering: 1 year (required)

Licence/Certification:

- Australian Driver's Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person

  • Rostering Coordinator

    3 months ago

    Bella Vista, Australia ADS CARE PTY. LTD. Full time

    The role of this Rostering Coordinator is to effectively coordinate the direct support care that is provided to our participants by ADS Care support workers. In this role, the Rostering Coordinator will need to manage with our support workers, participants we support and their key contacts. Previous rostering experience, not specifically disability care, is...

  • Senior Roster Coordinator

    3 weeks ago

    Bella Vista, New South Wales, Australia Kincare Full time

    About the Role:We are seeking an experienced Senior Roster Coordinator to join our team at Kincare. In this role, you will be responsible for planning and coordinating our in-home care services across a large geographical region.Your key responsibilities will include:Ensuring rosters are aligned to SCHADS Award compliances;Optimising Home Care Worker rosters...

  • Senior Rostering Coordinator

    2 weeks ago

    Bella Vista, New South Wales, Australia Kincare Full time

    About the RoleAs a Senior Rostering Coordinator, you will be responsible for planning and coordinating our in-home care services and workers across a large geographical region. This role is critical to ensuring that our customers receive optimal care delivery.Main Responsibilities:Plan and manage rosters to ensure compliance with SCHADs Award...

  • Rostering Officer

    6 months ago

    Bella Vista, Australia FlexiHome Care Full time

    We are excited to expand our team and are looking for a **Rostering Officer** to join us! This is an incredible opportunity to join an amazing organisation that promotes authenticity, purposefulness, responsibility, and understanding, with a mission to empower the vulnerable and people living with a disability. **FlexiHome Care** provides a wide range of...

  • Rostering Officer

    6 months ago

    Bella Vista, Australia FlexiHome Care Full time

    We are excited to expand our team and are looking for a **Rostering Officer** to join us! This is an incredible opportunity to join an amazing organisation that promotes authenticity, purposefulness, responsibility, and understanding, with a mission to empower the vulnerable and people living with a disability. **FlexiHome Care** provides a wide range of...

  • Senior Service Coordinator

    3 weeks ago

    Bella Vista, New South Wales, Australia Kincare Full time

    About the RoleYou will be responsible for planning rosters, including On The Day rostering and coordinating our in-home care services and workers across a large geographical region.This is an important role that requires strong organizational skills and the ability to communicate effectively with both customers and field workers.The successful candidate will...

  • Senior Service Coordination Manager

    4 weeks ago

    Bella Vista, New South Wales, Australia Kincare Full time

    About the RoleAs a Senior Service Coordination Manager at Kincare, you will be responsible for overseeing the planning and coordination of our in-home care services across a large geographical region. This is a full-time permanent position that requires strong organizational skills, excellent communication abilities, and a customer-centric approach.This role...

  • Care Services Coordinator

    4 weeks ago

    Bella Vista, New South Wales, Australia Kincare Full time

    About the RoleAs a Care Services Coordinator at KinCare, you will play a pivotal role in ensuring the seamless delivery of our home care services to our valued customers. In this role, you will schedule home care services and plan rosters for our care workers across a large geographical region.You will be the important link between our customers and care...

  • Care Coordination Specialist

    4 weeks ago

    Bella Vista, New South Wales, Australia Kincare Full time

    About the RoleWe are seeking a highly organized and detail-oriented Care Coordination Specialist to join our team. As a key member of our operations team, you will be responsible for planning and coordinating home care services across a large geographical region.Key responsibilities include:Ensuring rosters align with relevant award compliance...

  • Care Coordinator

    6 months ago

    Bella Vista, Australia FlexiHome Care Full time

    FlexiHome Care has a very exciting opportunity for a Care Coordinator to join our expanding team! FlexiHome Care is a specialised provider of a range of disability support services, including quality in-home care support, accommodation support and life skills development. At FlexiHome Care, our goal is simple - we want our participants to be independent for...

  • Care Coordinator

    3 months ago

    Bella Vista, Australia FlexiHome Care Full time

    FlexiHome Care has a very exciting opportunity for a Care Coordinator to join our expanding team! FlexiHome Care is a specialised provider of a range of disability support services, including quality in-home care support, accommodation support and life skills development. At FlexiHome Care, our goal is simple - we want our participants to be independent for...

  • Route Optimisation Coordinator

    3 weeks ago

    Bella Vista, New South Wales, Australia Kincare Full time

    About Kincare:We are a leading provider of in-home care services, dedicated to delivering high-quality support to our clients. Our team is passionate about making a difference in the lives of others, and we are seeking an experienced Route Optimisation Coordinator to join our ranks.Job Summary:This is a full-time permanent position that requires strong...

  • Vehicle Dispatch, Routing

    3 months ago

    Bella Vista, Australia Kincare Full time

    About the role:You will be responsible for planning rosters, including On The Day rostering and coordinating our in-home care services and workers across a large geographical region. You'll be the important link between our customers and the field workers by regularly communicating over the phone to ensure we are optimising and delivering on our...

  • Scheduler (Fixed-term Contract)

    3 months ago

    Bella Vista, Australia KinCare Full time

    **Job Description** About the role**: You will be responsible for planning HCW rosters, and coordinating our in-home care services and workers across NSW and ACT regions. You'll be the important link between our customers and in-field workers by regularly communicating over the phone to ensure we are optimising and delivering on our promises. If you have...

  • Care Coordinator

    4 weeks ago

    Bella Vista, New South Wales, Australia Kincare Full time

    About the RoleSchedule home care services and plan rosters for our care workers across a large geographical region.

  • Scheduler

    7 months ago

    Bella Vista, Australia Kincare Full time

    About the Role:As a Scheduler at KinCare, you’ll play a pivotal role in ensuring the seamless delivery of our home care services to our valued customers. In this role, you’ll schedule home care services and plan rosters for our care workers across a large geographical region. You'll be the important link between our customers and care workers,...

  • Energy Grid Control Specialist

    3 weeks ago

    Bella Vista, New South Wales, Australia Australian Energy Market Operator Full time

    About the RoleAustralian Energy Market Operator is seeking a highly skilled Energy Grid Control Specialist to join our National Electricity Market (NEM) Real Time Operations team at our Norwest and Brisbane offices.Your Key ResponsibilitiesMaintain a secure and reliable power system by carrying out real-time operational control of the NEM and Interconnected...

  • Executive Culinary Director

    4 weeks ago

    Bella Vista, New South Wales, Australia Aveo Full time

    About UsAveo, a leading provider of retirement living services, has been a trusted partner in the industry for over 30 years. With a commitment to excellence and innovation, we strive to deliver exceptional experiences for our residents across 80+ diverse communities nationwide.Our dedication to care and respect for every individual is reflected in our core...

  • Service Manager Bella Vista

    4 months ago

    Bella Vista, Australia Junior Adventures Group Full time

    Description and Requirements This role is what every Childcare Manager dreams of! This Service Manager role is to oversee a large OSHC service at Bella Vista OSHClub, lead a dedicated team, engage with the school community, and build key relationships with the school, families, and children with the support of your Regional Director. A large service with an...

  • Senior Energy Systems Specialist

    4 weeks ago

    Bella Vista, New South Wales, Australia Australian Energy Market Operator Full time

    About the RoleAustralia is undergoing a historic transformation of the energy industry, and the Australian Energy Market Operator's (AEMO) National Electricity Market (NEM) Real Time Operations team has an exciting opportunity as a Power System Operations Controller in our Norwest and Brisbane offices.Key ResponsibilitiesReporting to the Manager NEM RTO, you...