Application Support Analyst
1 month ago
Synopsis**:Application Support Analyst - Spatial**
- Salary Range Band 6 $87,923 to $95,839 plus 10.5% Super
- Full Time Permanent Role
- Located at St Kilda Town Hall or with flexible working arrangements possible.
**About the Organisation**
The City of Port Phillip is an inner-city council with around 1000 employees who deliver more than 100 programs and services to our residents, businesses and visitors. These range from childcare and immunisations, to libraries, management of parks and open space, rubbish collection, road maintenance and more. City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation.
**About the Role**
As a member of the City of Port Phillip Application Support Team you will have exceptional customer service and Geographic Information skills to make a difference to our staff and community.
We are seeking a Geographic Information System (GIS) analyst and administrator to join our team to assist in the implementation and rollout of Digital Twin, Digital Cadastre Modernisation, and Clever Port Phillip Strategy. You will have excellent communication and experience with using QGIS desktop, MS SQL, Technology One enterprise IntraMaps system and ideally experience using FME for data processing.
Your passion and commitment to solve challenging problems and provide high quality user support to our colleagues is an important part of this role.
As part of a small team, you will partner up and work closely with the assets and operation and our Desktop QGIS Users to coordinate spatial requests and build up knowledge for asset related spatial information. You will also be involved in completing Property Information (M1) updates to continuously update Councils data.
**Duties**:
- Contribute and support the delivery of asset related spatial information requests for assistance. Ensure that DTS project lifecycle is followed and all business, functional and technical requirements are identified, solution design and delivery plans are completed.
- Ensure the key operational functions are undertaken in a timely manner by the Application Support Team.
- Maintain and up Assist with the processing of VicMap data updates and submission of notifications of new, amended and incorrect properties in accordance with Council’s Property Information Program agreement with State Government.
**Skills and Experience**
- Demonstrated knowledge and experience in the use of Geographic Information Systems, QGIS, IntraMaps, Service Now, in an Assets related, Environmental, Sustainability or Transport function.
- Ability to provide technical GIS ‘Level 2’ ICT Support for users, whilst ensuring, the management, maintenance, and continual improvement of QGIS, and IntraMaps.
- Demonstrated understanding of GIS administrative practices, coordinate systems as well as knowledge and experience in GIS data creation, conversion and editing.
- Ability to set priorities, plan and organise own work, in order to deliver results within agreed timing, quality and budget targets.
- Demonstrate a strong capability to conduct investigation, root cause analysis and solve complex problems and issues with innovative GIS Data processes and solutions using ITIL Service Now Principles.
- Capable of producing cartography in print and digital formats
- Management and maintenance of property information via M1 State Government property process.
- Bachelor’s degree in a Computer or Information Science field such as Geomatics, Cartography, Surveying or spatial Information is highly regarded
**Culture**
People enjoy working at the City of Port Phillip because we are a welcoming, healthy and inclusive workplace. We offer a vibrant and diverse work environment where our employees can develop both professionally and personally whilst planning and delivering a range of important services and programs to the community.
**Benefits**
- We offer a workplace which accommodates your working style and needs.
- Be supported and empowered by a leadership team that is community focused, with a strong desire for change and a culture that encourages teamwork and innovation.
- Training and development opportunities, study assistance, flexible working conditions, paid parental leave, an active social club, a health and wellbeing program, and a well
- regarded Employee Assistance Program (EAP).
**Security Requirements and Professional Obligations**
**Prior to a formal letter of offer, preferred applicants will be asked to provide**:
- Evidence of mandatory qualifications/registrations/licences,
- Sufficient proof of their right to work in Australia, and
- Sufficient proof of their identity.
- Evidence of COVID-19 Vaccination or valid medical exemption in line with City of Port Phillip Vaccination Policy
- Complete a National Police Check completed via City of Port Phillip’s Provider.
- Evidence of a Working with Children Check (employee type with City of Port Phillip registered as the organisation).
**How to Apply**
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