Quality and Compliance Officer

4 weeks ago

Bella Vista, Australia Ability Options Full time

Opportunity to join a progressive and inclusive team
- Permanent part-time role at our Bella Vista office
- Work laptop + phone + training and development provided

**Expression of Interest**

Please upload your resume and attach the EOI under Cover Letter field (no longer than 2 pages) addressing the essential criteria.

**The Role**

We have an exciting opportunity for a Quality and Compliance Officer to join our team. This is a permanent part-time role which can be based in our Bella Vista office.

Reporting to the Senior Manager - Quality and Compliance, you will support organisation compliance with the regulatory requirements for authorisation, reduction and elimination of regulated restrictive practices in NSW, organisational complaints resolution, and mandatory reporting obligations and assurance activities to regulators.

The Quality and Compliance Officer will also support organisational compliance through the preparation and coordination of documentation and other relevant actions to adhere to both internal and partner Compliance Frameworks.

In addition, the Compliance Officer will support the business with the utilisation, update and review of Ability Options systems including the Quality Management System and support the organisational development of human rights-based approaches including accessibility, inclusive governance and supported decision making. The compliance officer will support the implementation of the Ability Options Practice Framework as required.

**Essential Criteria**:

- Strong computer, technical, analytical, and problem-solving skills.
- Demonstrated planning and interpersonal skills
- Ability to think laterally and balance competing demands
- Excellent written and verbal communications skills
- Ability to work effectively as part of a team
- Ability to liaise effectively with participants, customers, external agencies, government departments and other stakeholders
- Knowledge of relevant regulatory standards and compliance
- NDIS Worker’s Check and Working With Children Check
- Knowledge of and commitment to child safe standards and mandatory reporting requirements.
- Current Driver’s Licence
- Covid-19 Vaccination evidence (minimum 2 doses)

**Desirable Criteria**:

- Experience in either a disability or employment services compliance role.
- Working knowledge of Regulated Restrictive Practice regulatory requirements in the disability sector.

**Remuneration**:
Social, Community, Home Care and Disability Services Industry Award 2010 Level 3 + Super + Salary Packaging

**In return for your skills and experience you will receive**:

- ** Flexibility**: At Ability Options, we offer RDOs and aim to best match the flexible working arrangement to the individual employee if the role allows.
- **Salary Packaging**: Increase your take-home money with $15,900 not-for-profit salary packaging through Maxxia: Salary Packaging | Maxxia
- ** Training and career progression**: Our In house - Learning and Development team offering ongoing career development support to staff.
- ** Mental Health and Wellbeing**: A dynamic EAP partner who supports our staff with free confidential counselling: Employee Assistance Programs (EAPs) - Veretis Performance Psychology. Additionally, we offer fitness passport giving staff access to more than 500 gyms and sporting facilities across NSW.
- ** Rewards and recognition program**:We recognise the efforts and achievements of our valued staff members with morning teas, lunches, gift cards, certificates, and personalised letters from the CEO.
- ** Employee Discounts**:Discounts with CommBank, Winc and Medibank corporate insurance cover.
- ** Other Benefits**: Paid Parental and Partner Leave, purchase additional leave after 1 year of service and tenure-based service reward leave.
- ** A rewarding career** where you contribute to make a difference in the community and in people’s lives.

**Application close date**: Monday 9am, 14 August 2023.

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