Legal Specialist

6 months ago

Parramatta, Australia QBE Insurance Full time

**Primary Details**
Time Type: Full time

Worker Type: Employee

**Legal Specialist**

**Location: Newcastle, NSW or Parramatta, NSW**

**Type: Permanent, full-time hours**

**The Opportunity**

**Your new role**

More broadly, the role supports the TMF litigation strategy, Technical Specialists and claims teams, by providing coaching and guidance on complex matters such as commutation, global resolutions and other significant legal matters. The role may also require you to attend court or informal negotiations as required, and for settlements in PIC.

The key responsibilities for this role include the following:

- Arrange legal provider education for WID, WPI and TS teams.
- Provide guidance on global settlements of claims and ensure they meet regulatory requirements (Outside litigation portfolio).
- Proactively review potential WID matters and providing strategy - engage with TS and CM to implement strategy.
- Provide support to Litigation Service Manager for completion of QRP where required.
- Provide support to Litigation Service Manager for monthly legal reports for TMF Agencies where required.
- Provide support to the business for settlements in PIC (outside litigation portfolio) where required.
- Support the development and implementation of claims litigation strategy to enable delivery of overall business targets.
- Participate in all relevant meetings and projects in order to share and develop strategy, knowledge and best practice.
- Interpreting on a state level for administering claims due to new or amended legislation.
- Representing QBE in court or in formal negotiations as required.
- Interpreting and breaking down PIC cases as a learning opportunity for claims staff.
- Dealing with claims resolution, including instructing Solicitors, conducting settlement negotiations, and arbitrating conciliations.
- Have a sound understanding of policy, process and procedures that impact technical performance.
- Support the investigation and settlement of high complexity and/or high value claims.
- Ensuring all external regulatory frameworks and policies are complied with by the business operations within reasonable risk and parameters.
- Assess and calculate timely and accurate permanent impairment and other entitlements in line with legislative insurance requirements, guidelines, and organisational procedures for complex claims.
- Managing legal costs to set limits and implementing appropriate claims management strategies and plans.
- Provide guidance and coaching on case management issues in relation to complex technical and legal issues.
- Engage, upskill, educate, and coach teams in effective claims management to mitigate complex risks, barriers, and litigation.
- Support the technical training and development of staff.

**Your story so far**
- Professional experience in Workers Compensation in either a legal, insurance or employer-based organisation is essential with 5 years of experience.
- Previous experience in managing Work Injury Damages/Whole Person impairment claims is desirable.
- You have a flexible attitude and a motivated, service-orientated approach that allows you to deliver superior results to your stakeholders and deal with difficult customers confidently and empathetically.
- A high degree of influencing skill partnered with strong written and verbal communication skills.
- strong analytical and problem-solving skills, with the ability to identify and communicate claim trends and risk identified in a litigated claims cohort

**About QBE**

We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage."

We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.

With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment - what if it was yours too?

Your career at QBE - let's make it happen

**Benefits**

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

- 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance
- Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- 18 weeks' gender-equal flexible leave for all new parents, including paid super
- The ability to maximise retirement savings through voluntary super cont

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