Sales Manager

3 weeks ago


Melbourne, Australia Minor Hotels Full time

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

**Job Description**:
Due to expansion, we are looking to appoint a **Sales Manager - MICE and Groups **for Australia and New Zealand to add crucial value to our experienced and high preforming team.

Based in our Commercial Office on Market Street, this newly created position will see you responsible for the growth of MICE and Groups business through new and existing partnerships.

**Key Responsibilities Include**:

- Strengthen engagement with existing MICE and Groups partners
- Actively seek out new business opportunities that will contribute to increased account production for MICE and Groups across Minor Hotels properties within Australia & New Zealand
- Attend local and international trade events to increase brand awareness of Minor Hotels
- Maintain awareness of market rates for serviced apartments, specifically local competitor rates
- Ensure all key stakeholders are kept informed of key sales developments
- Ensure Hotel Managers are made aware of any complaints or positive feedback from guests. Report major issues to Executive Hotel Manager/Customer Service for support and resolution
- Assist with the development, rollout and promotion of market specific initiatives
- Provide additional support to the wider sales team when required

**Qualifications**:
**To be successful in this role you will require the following skills, experience and qualifications**:

- 3-5 years’ experience in a similar position within the tourism industry
- Proven experience increasing sales and building business
- Exceptional communication skills, both written and verbal
- Superior attention to detail and time management skills
- Strong problem-solving skills
- Availability to travel domestically and internationally when required
- Professional presentation and work ethic

Additional Information
**Join our positive and vibrant team and be rewarded with these team benefits**:

- Competitive salary
- 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
- Discount when you visit any of our restaurants, cafes, bars and wellness retreats
- Discounts on 530 Minor hotels and F&B outlets across the globe
- Hundreds of discount savings and earn cashback at your favourite retailers
- 50% off The Coffee Club VIP membership
- Furniture, Australia Zoo, Medibank insurance discounts
- Secondments and promotion opportunities across Minor Hotel globally
- Career progression & education assistance
- Additional paid leave including Birthday and Study leave
- Wellbeing programs (Uprise)
- Reward & Recognition programs
- Team member referral program
- Uniform provided
- Laundry allowance for some roles*

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.



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