Customer Service Manager

**Manager Customer Engagement, Ongoing, Sydney** The Department of Customer Service (DCS) is looking for an enthusiastic and team-orientated individual within the Customer Engagement team in ICT. The successful applicant will be supporting agencies across The Department of Customer Service. The right applicant will be a team player able to hit the ground...

Make a practical difference to NSW small businesses! - Exciting Ongoing employment opportunity - Total remuneration range: $225,740 - $249,843 commensurate with experience - Based in Parramatta **About the role** - Are you looking for an opportunity to be part of an organisation driven to help small businesses succeed and ensuring they have a voice to be...

**IT Service Delivery Manager** Are you based in SYDNEY, LITHGOW, BATHURST, GOSFORD, MAITLAND or across Regional NSW? The Department of Customer Service is looking for a Manager, Service Desk to join our growing team! **Benefits**: - Fantastic ongoing clerk grade 11/12 opportunity. - Salary range: $134,411 - $155,445 + super, commensurate with...

**Manager, Aboriginal Customer Engagement & Policy (Aboriginal)** **Grade 11/12, Ongoing** **Location:Sydney** **About this role** Do you want to make a difference in supporting better outcomes for Aboriginal people, customers and communities within NSW. We are looking for an experienced Aboriginal Customer Engagement & Policy Manager to work in the...

**Manager, Dispute Services - Grade 11/12** The Personal Injury Commission (PIC), within NSW Department of Customer Service (DCS), is currently looking for a Manager, Dispute Services to join the Medical Services team! **Benefits**: - Fulltime ongoing role based in Sydney CBD - Grade 11/12; Salary package ranging from $134,411 - $155,445 per annum plus...

**Customer Support Officer** **Grade 3/4, Opportunities Galore! Temporary/ Ongoing/ Full Time/ Part Time!** **What’s the Job?** *** Our Customer Service Officers are a dedicated team of customer service Extraordinaires with a technical IT flair. You will have the opportunity to interact with people from across our business and can go to sleep every...

About the Role:As a Technical Support Coordinator at the Nsw Department Of Customer Service, you will be responsible for guiding the activities of technical support staff responsible for the operational maintenance and monitoring of service levels of the organisation's ICT environment. Your key objective will be to ensure compliance with Service Management...

The Digital Workplace team is responsible for ensuring DCS employees can work effectively in a digital environment and manage their information to ensure it is secure, accessible and well-governed (that is, easy to find, use and manage). There are three teams in Digital Workplace: Customer Partnerships, Information Governance, and IM Systems. - Customer...

**Knowledge Management Specialist** **Clerk Grade**:7/8 $106,025 - $ 117,363 + super **Employment Type**:Ongoing, Full-time opportunity **Location**:Parramatta/Gosford (minimum office attendance of two days a week or more, as directed) **About this role** Are you a professional with a interest in HR and a passion for knowledge management? This is a...

**Service Desk Coordinator, Ongoing opporuntity, Sydney and Parramatta office locations + flexible/hybrid working options available** The Department of Customer Service (DCS) is a service provider, regulator and central agency of government. ICT is being transformed from an outsourced vendor to a best of breed sourcing model with Service Desk and governance...

**Manager Governance and Portfolio - Ongoing role, flexible hybrid working model including work from home and our Sydney office** The Customer Experience Unit (CXU) has a rare and exciting opportunity for a Manager Governance and Portfolio to join its supportive and driven Strategy & Operations team. In this role you will lead a small team and work closely...

**Advisor Safety and Risk Management** **Clerk Grade**:7/8 Ongoing and talent pool to be created for future temporary and ongoing roles **Location**:4PSQ Parramatta or Gosford or Sydney Mckell location (travel required between these locations) **Salary Range**:$106,025 - $117,363 + super **People Services, People & Culture, Department of Customer...

In this challenging and rewarding role, you will have the opportunity to make a real difference in the lives of individuals and communities across NSW. As a Registry Officer, you will process incoming applications and registrations, provide timely and accurate support to customers and stakeholders, and play a key role in ensuring the accuracy and security of...

Company Overview:The Nsw Department Of Customer Service is focused on delivering excellent customer service, digital transformation, and regulatory reform. We are committed to leveraging the contributions of employees with different backgrounds and perspectives to drive success.Salary:This role offers a competitive salary, commensurate with your experience...

Our Organisation">The Nsw Department Of Customer Service is a government agency dedicated to delivering excellent customer service and driving digital transformation. We are passionate about creating innovative solutions that make a real difference in people's lives.">Job Summary">We are seeking an experienced Program Manager for Leadership Effectiveness to...

**Manager, Property and Colocation, Ongoing role, Flexible locations will be considered such as Sydney, Tweed Heads, Bathurst and Gosford** We have an exciting opportunity for an experienced Property Portfolio Manager to join us at NSW Telco Authority in this vital role of Manager, Property & Colocations. You will lead and manage the strategic development...

Role Overview: This role plays a critical part in the NSW Department of Customer Service's efforts to deliver excellent customer service, digital transformation, and regulatory reform. As an Associate Registry Officer, you will process incoming applications and registrations, providing timely and accurate support to customers and stakeholders.Key...

**Sourcing Manager, 12 month Temporary. Locations: Either Sydney CBD, Gosford or Parramatta** The Department of Customer Service (DCS) is looking for an enthusiastic and team-orientated individual within the Corporate Services Procurement Team for a 12-month maternity contract. The successful applicant will support Corporate Procurement to provide high...

**Policy Manager (Aboriginal)** **Grade 11/12, Temporary role up to 3 years** **Location: Sydney** **About this role** Exciting Opportunity! Do you want to make a difference in supporting better outcomes for Aboriginal customers and communities within NSW. We are looking for an experienced Policy Manager to work in the Aboriginal Outcomes Unit (AOU)...

About the Job:We're seeking a highly motivated and technically skilled Customer Service Engineer to join our IT team. As a key member of our support team, you'll be responsible for delivering exceptional customer service, resolving technical issues, and collaborating with internal teams to drive business outcomes.Key Skills and Qualifications:Minimum 3...