Head of Business Engagement

6 months ago

Sydney, Australia Ingenia Communities Full time

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business, with the culture of being a market leader of community lifestyle developments - you'll be surprised by all the opportunities you'll find.
- Ingenia Communities owns, operates, and develops a fast-growing portfolio of holiday parks and lifestyle (land lease) communities. We employ over 1,500 people across 120 parks and communities, as well as two corporate offices in Brisbane & Sydney.

**What's on Offer?**
- What's on Offer?
- Competitive salary package + bonus
- Work from home 2 days a week
- 6 Months Paid Parental Leave
- Paid Volunteer Leave as part of giving back to the local community.
- Staff discounts on our Ingenia Holiday Parks

**About the Role**
- Are you a strategic thinker with a passion for driving business optimization and delivering exceptional results? We are seeking a dynamic individual to join our team as the Business Engagement & Delivery Lead at Ingenia Communities. As the primary driver of optimization initiatives, you will play a pivotal role in shaping the future of our organization's operations, customer experience, and overall performance. Collaborating closely with business unit heads, you will lead efforts to streamline processes, implement change management strategies, and enhance project delivery methodologies. If you are committed to fostering a culture of continuous improvement, this role is for you.

**Key Responsibilities**:

- Serve as the primary liaison between IT and the Business Function, fostering strong relationships with senior stakeholders.
- Lead discussions to evaluate the Desirability, Viability, and Feasibility of project and process initiatives in alignment with business optimization goals.
- Cultivate a culture of optimized operations and delivery, promoting standardization and collaboration across projects and change management processes.
- Drive operational excellence by maximizing the utilization of existing technology platforms and exploring opportunities for innovation.
- Oversee the execution of the project portfolio and pipeline, ensuring successful delivery and effective change management.
- Provide thought leadership to mature project management, change management, and process optimization capabilities across the organization.
- Lead a team of IT specialists to shape IT demand, facilitate project idea development, and drive business case creation.
- Communicate technology investment proposals, team requirements, and skill sets to meet the needs of the Business Function.
- Facilitate governance forums to keep stakeholders informed of IT performance, project updates, and service outcomes.

**About You**
- Bachelor's degree in Business, Technology, or related field with a strong background in business optimization, project/program management, and strategic planning.
- Minimum of 10+ years of experience driving optimization frameworks and strategies in property and corporate environments.
- Proven track record of scaling optimization programs and delivering tangible business outcomes within complex and dynamic settings.
- Demonstrated ability to collaborate with internal and external stakeholders to establish and execute a business optimization agenda.
- Strategic thinker with a creative mindset, focused on achieving results and driving performance through process improvement and change management.
- Experienced in fostering a culture of optimization and continuous improvement, leveraging design thinking and viability-led methodologies.

**Next Steps**
- Please note that to be considered for this role you must be able to work in Australia, applicants will be required to provide evidence of their Australian work rights and willing to undergo a National Police Check

**Culture and Benefits

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