Global Head of Client Engagement
3 weeks ago
Global Head of Client Engagement
Title:
Global Head of Client Engagement
Company:
Everest Service Company Australia Branch
Job Category:
Underwriting
**Job Description**:
It's an exciting time for Everest Re Group, Ltd. ("Everest") As we continue on our journey, we see significant opportunity ahead of us to expand our reach, build diversity, and enhance our capabilities in critical markets.
Everest is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in the Bermuda, Canada, Europe, Singapore, US, and other territories. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. But the most critical asset in this organization is our people.
At Everest, we are committed to the development of our people. We offer dynamic training & professional development to our employees. You will benefit from career development and learning opportunities that will let you set career goals and fulfill them, including:
- Generous tuition/continuing education reimbursement
- Mentoring opportunities
- Flexible work arrangements
- Talent development initiatives
- Networking groups
Everest is a growth company with $14 Billion of Gross Written Premium offering Property, Casualty and specialty products among others, through its various operating subsidiaries located in key markets around the world. Everest has been a global leader in reinsurance with a broad footprint, deep client relationships, underwriting excellence, responsive service and customized solutions. Our insurance arm draws upon impressive global resources and financial strength to tailor each policy to meet the individual needs of our customers.
Throughout International see great opportunity to expand our markets, growing the company and continuing to build a local presence in many more countries. To support this, we are currently looking for a Head of Client Engagement International.
This position will be based in the... office with a hybrid schedule that has the option of working two days remotely each week.
**Role Purpose**:
We are looking for an experienced Head of Client Engagement to add value to our growth activities by leading and overseeing the development and execution of strategies to build and maintain strong relationships with clients. This involves understanding client needs, ensuring client satisfaction, and collaborating with internal teams to deliver exceptional products or services. The Head of Client Engagement plays a pivotal role in driving business growth through effective targeting, communication, customer retention, and identifying opportunities for upselling or cross-selling.
**Key Accountabilities**:
- **Drive client engagement**:
- Build relationships and revenue streams by partnering with existing and prospective clients (not Brokers)
- Executive Sponsorship strategy across Europe and Underwriting community
- Collaborate with clients to help build string communication channels and internal alignment
- Build, maintain and animate the client relationships through face to face meetings and entertainment strategy
- Thought leadership communication through the ongoing providing of consultations, recommendations, research, etc. to existing and prospective clients
- Identify opportunities for increased client engagement (cross-sell, up-sell)
- Drive the roll out of the International Targeted pipeline and sale funnel in the region
- Leads the pursuit and capture of client renewals and retention
- Ensure presence and involvement at key industry events and risk management forums
- Establish and manage a client event calendar
- **Empower our organisation**:
- Define and execute client Go-to market strategies, client penetration strategy by product and country
- Map and communicate capabilities and risk appetite
- Build customer advocates and client advisory boards: develop deep strategic client relationships and build a loyal client base that actively advocates for our company
- CRM tool and overarching strategy and process
- Identify and deploy best practices across international regions
- Advance our client analytics and market intelligence capabilities
- **Serve our trading partners**:
- Provide timely responses to client inquiries
- Support the client navigating the company (senior management, UW, claims, risk engineering, etc.)
- Develop voice of the client survey
- Spearhead or contribute to transversal initiatives
**Main stakeholders for an active collaboration**:
- Chief Commercial Officer International
- International Insurance Head
- Regional / Country heads and distribution teams
- International product heads
- Marketing and Communication
**Professional Experience**:
- Proven experience in sales and/or marketing and managing relatio
-
Global Head of Client Engagement
4 weeks ago
Sydney, Australia Everest Re Group, Ltd. Full timeTitle: Global Head of Client Engagement Company: Everest Service Company Australia Branch Job Category: Underwriting **Job Description**: It’s an exciting time for Everest Re Group, Ltd. (“Everest”)! As we continue on our journey, we see significant opportunity ahead of us to expand our reach, build diversity, and enhance our capabilities in...
-
Global Head of Client Engagement
11 hours ago
Sydney, Australia Everest Re Group, Ltd. Full timeTitle: Global Head of Client Engagement Company: Everest Service Company Australia Branch Job Category: Underwriting **Job Description**: It’s an exciting time for Everest Re Group, Ltd. (“Everest”)! As we continue on our journey, we see significant opportunity ahead of us to expand our reach, build diversity, and enhance our capabilities in...
-
Global Head of Client Engagement
6 days ago
Sydney, New South Wales, Australia Everest Insurance Full timeGlobal Head of Client EngagementTitle:Global Head of Client EngagementCompany:Everest Service Company Australia BranchJob Category:UnderwritingJob Description:It's an exciting time for Everest Re Group, Ltd. ("Everest") As we continue on our journey, we see significant opportunity ahead of us to expand our reach, build diversity, and enhance our capabilities...
-
Global Head of Client Engagement
6 days ago
Sydney, New South Wales, Australia Everest Re Group, Ltd. Full timeTitle:Global Head of Client EngagementCompany:Everest Service Company Australia BranchJob Category:UnderwritingJob Description:It's an exciting time for Everest Re Group, Ltd. ("Everest") As we continue on our journey, we see significant opportunity ahead of us to expand our reach, build diversity, and enhance our capabilities in critical markets.Everest is...
-
Global Head of Client Engagement
4 weeks ago
Sydney, Australia Everest Service Company Australia Branch Full timeDescription : It’s an exciting time for Everest Re Group, Ltd. (“Everest”)! As we continue on our journey, we see significant opportunity ahead of us to expand our reach, build diversity, and enhance our capabilities in critical markets. Everest is a leading global reinsurance and insurance provider, operating for nearly 50 years through...
-
Global Head of Client Engagement
3 weeks ago
Sydney, Australia Everest Service Company Australia Branch Full timeDescription : It’s an exciting time for Everest Re Group, Ltd. (“Everest”)! As we continue on our journey, we see significant opportunity ahead of us to expand our reach, build diversity, and enhance our capabilities in critical markets. Everest is a leading global reinsurance and insurance provider, operating for nearly 50 years through...
-
Global Head of Product
3 weeks ago
Sydney, Australia HR GO Recruitment Full time**Global Head of Product**: **New South Wales - Sydney** **up to $181000 per annum, Super + Bonus** **Permanent** Engineering - Job Reference - 610986 **Global Head of Product** **Sydney** **Salary Circa $180,000 p.a. + Super + Bonus** **Permanent, full time** *** Are you looking for a senior role where you can use your extensive product development...
-
Sydney, Australia Aon Corporation Full timePosting Description: - Lead an impactful and driven Placement team, supporting some of Australia’s best-known brands - Join a core group of senior leaders within Commercial Risk in Australia, bringing content, capability and innovation to support our client delivery - Aon offers Hybrid working, Open to applicants in Sydney and Melbourne **Aon is in the...
-
Product Manager – Global Trade Regulations
2 months ago
Sydney, Australia WiseTech Global Full timeAre you passionate about tackling complex industry challenges? At our Sydney Head Office, we're home to approximately 30 dynamic teams dedicated to unraveling intricate industry problems. Currently, we're on the lookout for a seasoned expert in Global Trade Regulations to spearhead the development of compliance software for our flagship product, CargoWise....
-
Global Head of Product
3 weeks ago
Sydney, Australia RHL Recruitment Full timeDirect and manage the Engineering team - Support and collaborate with all other departments - Design, plan, implement, manage and control all product activities **Global Head of Product** **Sydney** **Salary Circa $180,000 p.a. + Super + Bonus** **Permanent, full time** Are you looking for a senior role where you can use your extensive product development...
-
Sydney, Australia Aon Full timeLead an impactful and driven Placement team, supporting some of Australia’s best-known brands Join a core group of senior leaders within Commercial Risk in Australia, bringing content, capability and innovation to support our client delivery Aon offers Hybrid working, Open to applicants in Sydney and Melbourne Aon is in the business of better...
-
Head of Operations
2 weeks ago
Sydney, Australia Austcorp Executive Full time$160k-$200k + Super + 20% bonus - Hybrid - flexi hours (work with global teams) - Huge growth across APAC Region **About the company** A global software company spanning across 4 regions with over 800 employees, providing technical capabilities across a range of enterprise level clients. **About the role** A Head of Operations required to oversee the AUS...
-
Product Manager
3 weeks ago
Sydney, Australia WiseTech Global Full timeAre you passionate about tackling complex industry challenges? At our Sydney Head Office, we're home to approximately 30 dynamic teams dedicated to unraveling intricate industry problems. Currently, we're on the lookout for a seasoned expert in Global Trade Regulations to spearhead the development of compliance software for our flagship product, CargoWise....
-
Product Manager
2 weeks ago
Sydney, Australia WiseTech Global Full timeAre you passionate about tackling complex industry challenges? At our Sydney Head Office, we're home to approximately 30 dynamic teams dedicated to unravelling intricate industry problems. Currently, we're on the lookout for a seasoned expert in Global Trade Regulations to spearhead the development of compliance software for our flagship product, CargoWise....
-
Product Manager – Global Trade Management
3 weeks ago
Sydney, Australia WiseTech Global Full timeAre you passionate about tackling complex industry challenges? At our Sydney Head Office, we're home to approximately 30 dynamic teams dedicated to unraveling intricate industry problems. Currently, we're on the lookout for a seasoned expert in Global Trade Regulations to spearhead the development of compliance software for our flagship product, CargoWise....
-
Product Manager – Global Trade Management
4 weeks ago
Sydney, Australia WiseTech Global Full timeAre you passionate about tackling complex industry challenges? At our Sydney Head Office, we're home to approximately 30 dynamic teams dedicated to unraveling intricate industry problems. Currently, we're on the lookout for a seasoned expert in Global Trade Regulations to spearhead the development of compliance software for our flagship product, CargoWise....
-
Head of Client Partnerships/client Partner
3 weeks ago
Sydney, Australia Dentsu Aegis Network Full timeThe purpose of this role is to own the day-to-day client relationship and all elements of delivery. Including, implementation of the strategic vision for the client, delivery against the financial targets set and building a trusted relationship with the client. Job Title: Head of Client Partnerships/Client Partner **Job Description**: dentsu is a network...
-
Country Head, Client Management, Australia
2 months ago
Sydney, Australia Standard Chartered Full time**Job***: Operations **Primary Location***: Asia-Australia-Sydney **Schedule***: Full-time **Employee Status***: Permanent **Posting Date***: 02/Apr/2023, 8:39:04 PM **Unposting Date***: 03/May/2023, 1:29:00 PM **The Role Responsibilities** Build Own Operate (BOO) Client Management in the country in accordance with globally consistent standards,...
-
Client Engagement Manager
5 days ago
Sydney, New South Wales, Australia BrightHR Full timeDirect Marketing & CRM (Marketing & Communications) At BrightHR, we keep it simple. Our HR software lets you manage employee data and training all in one secure and easy-to-use digital platform. Over 90,000 businesses across the UK, Ireland, Canada, New Zealand, and Australia trust BrightHR with their people management.We continue to disrupt the HR SaaS...
-
Global Head of Solar Research
2 months ago
Sydney, Australia Wood Mackenzie Full timeCompany Description Wood Mackenzie are the global research, analytics, and consultancy business powering the natural resources industry. For 50 years, we have been providing the quality data, analytics, and insights our customers rely on to inspire their decision making. Our dedicated oil, gas & LNG, power & renewables, chemicals, metals & mining sector...
