Corporate Writer

3 weeks ago


Melbourne, Australia Dixon Appointments Full time

Victorian State Government
- 6-month fixed-term contract
- Located in Melbourne CBD
- Hybrid arrangement available
- Mid to late November commencement
- Other flexible work options

**The Organisation**:
Our client is Victoria's revenue management agency, administering a range of taxes, duties, levies, grants, and subsidies.

**The Role**:
This role will lead the development and implementation of chatbot and live chat program content. You will also have responsibility for writing and editing content, managing the responses, and delivering targeted communications to support the implementation of the program.

**Responsibilities**:

- Work collaboratively with stakeholders to write, edit and proof written material, particularly chatbot and live chat content, to ensure it meets customer needs, is accurate, grammatically correct, clear, concise, and consistent, and is consistent in tone and message.
- Ensure all activities meet the communication and organisational objectives, adhere to style guides, and meet the company's accessibility, discoverability, usability, and quality requirements.
- Develop and implement internal and external strategic communication and stakeholder engagement strategies to support the program, including drafting and coordinating all communication activities.
- Produce and deliver a diverse range of high-quality communication to customers - consistent with communication policies and standards

**Skills and Experience**:

- Proven experience in developing and implementing digital content programs and initiatives.
- Significant experience in writing corporate communications
- Analytical and problem-solving skills
- Demonstrated stakeholder management skills
- Highly organised
- A tertiary qualification in journalism, communications, marketing or related field will be highly regarded

**Benefits**:

- Novated leasing
- Salary sacrifice
- Discounted private health insurance
- Social Club
- Flexible work arrangements
- Located in Melbourne CBD

Click on the APPLY button or contact Sarah on 9629 9999 for a confidential discussion.

Dixon Appointments values diversity and inclusion and is committed to providing a safe, inclusive and barrier-free recruitment experience. Please indicate your preferred method of communication in your resume, and please let us know if you require any reasonable adjustments when dealing with us.

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