Hotel Reservations Manager
2 weeks ago
We have an opening for a Reservations Manager to join our hotel on a permanent full-time basis. This opportunity is for someone who is experienced in hotel front office operations and has high attention to detail. You will report to the Director of Revenue and Sales and be responsible for the day to day operations of the reservations sector with emphasis on optimising occupancy, average room rate and accommodation yield.
We are looking for someone who is organised, has fantastic communication skills and can effectively multitask. If you believe that you possess these qualities along with the below, then we want to hear from you:
- Provide and maintain a very high standard of guest service
- Be a team player who promotes a positive work culture
- Lead, coach, train and inspire a team to achieve common goals
- Monitor the performance of new and existing team members and implement training needs as required
**In this position you will be responsible for but not limited to**:
- Ensure that maximisation of yield is undertaken at all times through utilisation of revenue reports and yield tools, maximising the potential for revenue generation and growth across the rooms division department.
- Oversee all reservations and group accommodations, to ensure all enquires are responded to in a timely manner.
- Accurate and effective Property Management System upkeep; including rates, availability, guest profiles, company profiles, agent profiles & wholesale profiles.
- Handle and process bookings, amendments, enquiries, cancellations and any special requests.
- Ensure adherence to credit and payments policies, particularly over event periods.
- Ensure that rates are quoted accurately by maintaining adequate communication between necessary departments.
- Ensure all complaints are communicated to relevant staff, management and Department Heads where applicable.
In return, this position is offered on a permanent full-time basis working
Monday to Friday providing you with job security and work life balance.
Please forward your resume and cover letter detailing your relevant experiences and why you believe you will be the right fit.
-
Reservations Supervisor
Found in: Talent AU C2 - 2 weeks ago
Adelaide, Australia Hotel Indigo Full timeAt Hotel Indigo, we welcome all guests into our neighborhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so everyone one of them can create new stories of their own. Set in the food mecca that is Adelaide Markets, this is a hotel for locals and visitors alike. The first Hotel Indigo to be...
-
Assistant Groups and Reservations Manager
11 hours ago
Adelaide CBD, Australia Hilton Full timeAssistant Groups and Reservations Manager An Assistant Groups and Reservations Manager will assist in achieving budgeted room nights and occupancy targets as identified in the annual budget and marketing plan for the group tour series. **What will I be doing?** As Assistant Groups and Reservations Manager, you will assist in achieving budgeted room nights...
-
Reservations Sales Agent
Found in: Talent AU C2 - 2 weeks ago
Adelaide, Australia Accor Full timeCompany Description Who are we? ibis Adelaide opened in mid-2014, making a significant wave in the market as an unique economy product with strong aesthetic appeal and an understanding of the needs of the guest. We pride ourselves on consistently smashing guest and employee engagement targets and sustaining our strong and stable team to ensure we are...
-
Multi Hotel Revenue Manager
1 day ago
Greater Adelaide SA, Australia Stamford Hotels & Resorts Full time**Job No**: STAM2024050213 **Location**: Adelaide Multi Hotel Revenue Manager **Location**: South Australia An exciting opportunity for an experienced Revenue Manager to join our luxury five-star hotels in Adelaide. About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury...
-
Hotel - Front of House Staff/supervisor
1 day ago
Adelaide, Australia Cosmo On Bank Hotel Full timeWe are on the lookout for a dynamic and resourceful _**'Front of House Staff/Supervisor - Cosmo On Bank (COB) Hotel'**_ to join our expanding team at BOSS Group which owns multiple hotels among other diverse businesses. This role will place you at the forefront of COB's interactions with the guests while also supporting the Hotel Manager in efficiently...
-
Hotel Cleaning Attendants
1 day ago
Adelaide CBD, Australia silk Full timeWould suit someone who lives in Tonsley and nearby suburbs - Dynamic team with strong people culture - Prior housekeeping or cleaning experience preferred **_Let us introduce_** **_Silk Hospitality!_** **Silk Hospitality** is a proudly Australian owned and operated hotel services company, headquartered in Perth, WA. Established locally in 2010, **Silk** is...
-
Reservation Sales Agent
3 days ago
Adelaide Region SA, Australia PULLMAN Full timeCompany Description **Pullman Adelaide** represents one of Accor’s most exciting brands and has a strong history of impressing a broad spectrum of the Adelaide market. The hotel consists of 308 rooms overlooking the picturesque Hindmarsh Square and has a reputation second to none! Why work for **Accor**? We are far more than a worldwide leader. We welcome...
-
Senior Hotel Accountant
Found in: Talent AU C2 - 3 weeks ago
Adelaide, Australia Stamford Hotels & Resorts Full timeHotel Accountant Location: Glenelg Adelaide, South Australia Join the Finance team at Stamford Hotels and Resorts Adelaide as a Hotel Accountant. About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s portfolio of luxury premium hotels located in Australia. The hotel portfolio...
-
Hotel Sales
Found in: Talent AU C2 - 2 weeks ago
Adelaide, Australia Travel + Leisure Co. Full timeWe Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...
-
Hotel Sales
Found in: Talent AU C2 - 2 weeks ago
Adelaide, Australia Wyndham Destinations Full timeWe Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more...
-
Multi Hotel Payroll Specialist
2 days ago
Greater Adelaide SA, Australia Stamford Hotels & Resorts Full time**Job No**: STAM2024032508 **Location**: Adelaide Multi Hotel Payroll Specialist **Location**: Adelaide, South Australia Join the Human Resource Team at Stamford Hotels and Resorts Adelaide as our part time Multi Hotel Payroll Specialist. About Stamford Hotels and Resorts Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group’s...
-
Sales Manager
11 hours ago
Adelaide CBD, Australia Wyndham Destinations Full time**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...
-
Guest Service Agent
Found in: beBee S AU - 3 days ago
Adelaide, Australia Hilton Adelaide Hotel Full timeDescriptionA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...
-
Guest Service Agent
Found in: beBee jobs AU - 2 days ago
Adelaide, South Australia Hilton Adelaide Hotel Full timeA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...
-
Receptionist
Found in: Talent AU C2 - 2 weeks ago
Adelaide, Australia Accor Full timeCompany Description At Ibis Adelaide, our reception is our un-official director of first impressions! You lead with liking, making every person feel welcome and create memorable experience, right from GO! Job Description Our Receptionist is a key position and the first point of call for our guests when they arrive. You will be checking guests in and out,...
-
Front Office Manager
11 hours ago
Adelaide CBD, Australia Wyndham Destinations Full time**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...
-
Food & Beverage Manager - Tryp By Wyndham Adelaide
11 hours ago
Adelaide CBD, Australia Wyndham Destinations Full time**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...
-
Conservation and Ecosystem Management Traineeships
11 hours ago
Adelaide CBD, Australia Maxima Full timeLooking to enter Local Government? Want to care for your local reserves and wetlands? Maxima is looking for outdoor enthusiasts to undertake fulltime, 3-year traineeships within Conservation and Ecosystems. With multiple councils recruiting across metropolitan Adelaide, there is an opportunity for you! These positions will see you receiving hands-on...
-
Assistant Manager
2 weeks ago
Adelaide CBD, Australia ALH Group Full time**About Us** At Australian Leisure & Hospitality (ALH), we believe in bringing people together and connecting locals to their local pubs, enabling great experiences and positive, memorable moments. We are the largest hospitality provider in Australia, owning and operating venues in over 350 communities across Australia and focused on empowering our teams to...
-
Bar Manager
Found in: Talent AU C2 - 3 weeks ago
Adelaide, Australia Travel + Leisure Co Full timeWe Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...