Community Engagement Specialist, Apac

5 months ago

Sydney, Australia Getty Images Full time

**Community Engagement Specialist**

**Location: Sydney**

**Work type: Hybrid**

**Start Date: ASAP**

**Contract Length: 12 months mat cover**

**Who You Are**:

- You are a community manager or content producer, passionate about content creation and engaging individuals and groups across all media and platforms. Regardless of the platform (digital or face-to-face), you are in your element when creating relationships that build trust and loyalty. You are a creative at heart and love to be both inspired and inspiring.

**Your Next Challenge**:

- Drive community engagement from the content creators (contributors) to submit high quality imagery, video and illustrations to fulfil Custom Content briefs.
- Execute Custom Content engagement plans with high quality deliveries that positively impact our company goals.
- Use data led approach to identify and target contributors to be nurtured for success with Custom Content.
- Increase quality of deliveries by making data-driven decisions, closely monitoring briefs from start to delivery.
- Boost contributor submissions to Custom Content briefs for APAC region through global comms channels on a daily and weekly basis.
- Provide daily support to Custom Content sales staff and our Creative department in APAC region.
- Provide APAC contributor support for contributor and brief questions via Custom Content social channels and inbox.
- Create and deliver content for Custom Content Rewards Program events, workshops and webinars and regional recruitment and engagement webinars.
- Develop and maintain close relationships with the contributor community to understand their requirements & challenges, feeding these back to the business with solutions.
- Maintain consistent, professional service to both contributors and our internal customers.

**What You'll Need**:

- Must be fluent in spoken and written English (C1 level and above)
- Experience in community building, marketing, communications, or creative production.
- Experience and knowledge of the business of photography and/or film is advantageous.
- Proficient in a second language from the Asia Pacific region is advantageous (for example: Japanese, Chinese Mandarin, Korean, Cantonese)

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