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Community Engagement Specialist, Apac
2 weeks ago
**Community Engagement Specialist**
**Location: Sydney**
**Work type: Hybrid**
**Start Date: ASAP**
**Contract Length: 12 months mat cover**
**Who You Are**:
- You are a community manager or content producer, passionate about content creation and engaging individuals and groups across all media and platforms. Regardless of the platform (digital or face-to-face), you are in your element when creating relationships that build trust and loyalty. You are a creative at heart and love to be both inspired and inspiring.
**Your Next Challenge**:
- Drive community engagement from the content creators (contributors) to submit high quality imagery, video and illustrations to fulfil Custom Content briefs.
- Execute Custom Content engagement plans with high quality deliveries that positively impact our company goals.
- Use data led approach to identify and target contributors to be nurtured for success with Custom Content.
- Increase quality of deliveries by making data-driven decisions, closely monitoring briefs from start to delivery.
- Boost contributor submissions to Custom Content briefs for APAC region through global comms channels on a daily and weekly basis.
- Provide daily support to Custom Content sales staff and our Creative department in APAC region.
- Provide APAC contributor support for contributor and brief questions via Custom Content social channels and inbox.
- Create and deliver content for Custom Content Rewards Program events, workshops and webinars and regional recruitment and engagement webinars.
- Develop and maintain close relationships with the contributor community to understand their requirements & challenges, feeding these back to the business with solutions.
- Maintain consistent, professional service to both contributors and our internal customers.
**What You'll Need**:
- Must be fluent in spoken and written English (C1 level and above)
- Experience in community building, marketing, communications, or creative production.
- Experience and knowledge of the business of photography and/or film is advantageous.
- Proficient in a second language from the Asia Pacific region is advantageous (for example: Japanese, Chinese Mandarin, Korean, Cantonese)
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