Mobile Case Manager

4 weeks ago

Parramatta, Australia EML Full time

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As a Mobile Case Manager, you will provide high quality intervention to injured workers and employers through personalised face-to-face assistance.

This role will enable you to facilitate effective workplace based co-ordination of a timely and safe return to work that benefits an injured worker’s recovery and helps employers manage their worker’s compensation obligations.

This will be a full time, permanent position servicing the Western Sydney Area with the occasional travel to our Sydney CBD or Parramatta office.

YOUR RESPONSIBILITIES
- Deliver personalised face-to-face assistance to workers and employers
- Provide workers’ compensation advice to stakeholders such as workers employers and providers
- Conduct community visits inclusive of but not limited to work sites or medical clinics
- Pro-actively achieve the optimum outcome of recovery and early sustainable return to work for workers
- Consult with Providers, Employers and Return to Work Specialists where required

ABOUT YOU
- Strong Rehabilitation / Return to Work knowledge and experience is ideal
- Tertiary studies in Allied Health (Occupational Therapy, Physiotherapy, Rehabilitation, Exercise Science) is desirable
- Allied Health background is desirable - understanding of medical terminology and injury recovery timeframes
- Knowledge of the NSW workers’ compensation legislation and regulations
- Effective listener and conflict resolution skills. Ability to understand the needs of people recovering from a physical or psychological injury and knowledge of what is important to maximise recovery and return to work
- Excellent attention to detail, organisational skills, written and verbal proficiency
- Own vehicle with a 5 star ANCAP rating, insurance & current unrestricted NSW Drivers License

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

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