Customer Service Agent

3 days ago


Greater Adelaide SA, Australia Boral Construction Materials Full time

**Division**: Boral Constr Mat Limited

**Department**: CONCRETE SA

**Work type**: Permanent - full time

**Location**: Adelaide

**Your day will involve**:

- Receiving orders and entering them into our systems in a precise and agile manner (with training provided)
- Understand production capabilities of the Boral plant and truck network
- Monitor progress of deliveries and provide delivery information to the customer, using vehicle tracking systems
- Build professional relationships with customers and internal teams.

**What are we looking for?**
- Punctual, professional and reliable team members that look forward to joining your peers in the office - 5 days per week.
- Enthusiasm and customer focused individuals that are willing to be an integral part of a busy contact centre team
- Exceptional communication skills to identify and resolve customer issues and capture customer orders
- Manage competing priorities in a high-volume environment while ensuring customers are provided with exceptional customer service
- Computer literacy

**What’s on offer?**
- We value your abilities and reward results that drive business success
- Genuine opportunity to develop and upskill through tailored succession planning into a variety of roles including sales and our broader customer service team
- Be a part of a fun and dynamic team that celebrates wins with team lunches and incentives

**Application closing date**: 12 Jan 2025


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