Current jobs related to Customer Service Agent - Adelaide Region SA - Torrens University Australia

  • Customer Service Agent

    3 days ago

    Adelaide Region SA, Australia Serco Full time

    An exciting opportunity to join the Serco team based in the Adelaide CBD! The role requires strong customer service skills and the ability to adapt to a diverse workload. We are seeking a Customer Service Agent to provide support across a variety of contracts in terms of roster management. **The Opportunity** Reporting to the Service Delivery Team Leader,...

  • Customer Service Agent

    2 weeks ago

    Adelaide Region SA, Australia Torrens University Australia Full time

    The Opportunity Here at Torrens University, we do things a little differently. Our staff and teams thrive on being dynamic, resilient and responsive and this role is no exception. Reporting to the Senior Customer Service Agent you will join a team of passionate staff who are playing their part in making sure that we are here to deliver an exceptional...

  • Customer Service Agent

    2 weeks ago

    Adelaide Region SA, Australia Torrens University Australia Full time

    Who we are: At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities - and the world. That’s why we’re on a mission to increase...

  • Customer Resolutions Agent

    1 week ago

    Adelaide Region SA, Australia AGL Energy Full time

    Powering Australian Life. At AGL, we believe energy makes life better. That’s why we’re passionate about powering the way Australians live, work and move. Like you, we believe that the world is going through extraordinary challenges. We don’t shy away from the tough questions and we consider the answers carefully. We work in partnership with our...

  • Customer Resolutions Agent

    7 days ago

    Adelaide Region SA, Australia AGL Energy Full time

    As the needs of our customers change, so do we. At AGL, we believe progress is powered by our people. If you’re set on making real change for tomorrow, we have the scale, resources and ambition to get it started today. Now’s an extraordinary time to work with us. We’re taking the lead on renewables and expanding our products to make them more...

  • Customer Resolutions Agent

    1 week ago

    Adelaide Region SA, Australia AGL Energy Full time

    Powering Australian Life. At AGL, we believe energy makes life better. That’s why we’re passionate about powering the way Australians live, work and move. Like you, we believe that the world is going through extraordinary challenges. We don’t shy away from the tough questions and we consider the answers carefully. We work in partnership with our...

  • Customer Experience Agent

    5 days ago

    Adelaide Region SA, Australia NRMA Motoring & Services Full time

    **About SIXT** **Australia**: SIXT is 100% owned by NRMA Group. W e make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee...

  • Guest Service Agent

    1 week ago

    Adelaide Region SA, Australia Mantra Hindmarsh Square Full time

    Offering premier apartment-style accommodation in Adelaide's bustling CBD, **Mantra Hindmarsh Square** is also home to one of the city’s favourite restaurants and bars, serving coffee in the morning sun, light lunches, cocktails and dinners. Plus across the road are more upmarket eating houses, iconic pubs and fashionable boutiques, making this hotel truly...

  • Customer Experience Agent

    7 days ago

    Adelaide Region SA, Australia NRMA Motoring & Services Full time

    We make people and their things easily mobile. Our mission is to deliver convenient mobility backed by the human touch. Our ambition is to transform Australia’s car rental industry, becoming the #1 smart fleet operator through service excellence and a focus on people-our staff, our franchisee partners and our customers. At SIXT Australia, we know our...

  • Guest Service Agent

    2 weeks ago

    Adelaide Region SA, Australia SKYCITY Full time

    Eos - A Greek goddess of the dawn; Eos emerged each morning to bring light and luminescence to the world. An embodiment of hope and optimism, Eos by SkyCity captures a captivating moment of change. As our Guest Service Agent, you will facilitate all Front Office duties such as greeting guests, reception, reservations, check in/check out, room allocations,...

  • Guest Service Agent

    2 weeks ago

    Adelaide Region SA, Australia MINOR Hotels Full time

    We are looking for an enthusiastic, dedicated and professional Guest Service Agent to join our team at Oaks Glenelg Liberty Suites on a full time and part time basis. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth...

  • Customer Service Agent Role

    2 weeks ago

    Adelaide, South Australia Coles Supermarkets Australia Pty Ltd Full time

    About the JobThe Customer Service Agent (CSA) role involves safely driving Coles vans to deliver customer orders to homes during the day or night.You'll work collaboratively with our team to pick and pack orders to the highest standard, ready for delivery.This part-time position requires flexibility, including early mornings, evenings, and weekends.

  • Guest Service Agent

    2 weeks ago

    Adelaide Region SA, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Guest Service Agent

    5 days ago

    Adelaide Region SA, Australia SKYCITY Full time

    SkyCity Adelaide is South Australia's largest employer of hospitality staff with over 1300 employees working across 200 different types of positions - the variety of careers across our business is huge! We have EOS by SkyCity, our award-winning luxury hotel, restaurants and bars, a world-class casino and our corporate offices all located in the heart of one...

  • Guest Service Agent

    2 weeks ago

    Adelaide Region SA, Australia Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Customer Service Agent

    3 weeks ago

    Adelaide, South Australia Reckon Full time

    Reckon Adelaide, South Australia, AustraliaCustomer Service AgentReckon Adelaide, South Australia, Australia2 weeks ago Be among the first 25 applicantsDirect message the job poster from ReckonSo who is Reckon?We make smart business tools for anybody, from small businesses to non-profits to sole traders and accounting firms. These are Reckon's people, and...

  • Customer Service Agent

    2 weeks ago

    Adelaide, South Australia Reckon Full time

    Reckon Adelaide, South Australia, AustraliaCustomer Service AgentReckon Adelaide, South Australia, Australia2 weeks ago Be among the first 25 applicantsDirect message the job poster from ReckonSo who is Reckon?We make smart business tools for anybody, from small businesses to non-profits to sole traders and accounting firms. These are Reckon's people, and...

  • Guest Service Agent

    2 weeks ago

    Adelaide Region SA, Australia Oaks Hotels Full time

    Company Description Oaks Hotels, Resorts and Suites is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. **Job Description**: We are looking for an enthusiastic and professional Guest Service Agent to join the team at at Oaks Adelaide Embassy Suites, part-time and...

  • Guest Service Agent

    5 days ago

    Adelaide Region SA, Australia Minor International Full time

    **Company Description** Oaks Hotels, Resorts and Suites is one of Australasia’s largest apartment style accommodation providers, managing a portfolio of over 55 properties across five countries. We are looking for an enthusiastic and professional Guest Service Agent to join the team at at Oaks Adelaide Embassy Suites, part-time and casual positions...

  • Guest Services Agent

    4 weeks ago

    Adelaide Region SA, Australia Sofitel Adelaide Full time

    Company Description We are “relentlessly guest obsessed” Sofitel Adelaide. Everything we do, we do to help our guest feel welcome and our Ambassadors feel valued. Positioned in the heart of Adelaide, just footsteps from the River Torrens and Light Square, the property is surrounded by the city’s historic treasures and contemporary icons. Sofitel...

Customer Service Agent

1 month ago

Adelaide Region SA, Australia Torrens University Australia Full time

The Opportunity

Here at Torrens University, we do things a little differently. Our staff and teams thrive on being dynamic, resilient and responsive and this role is no exception. Reporting to the Senior Customer Service Agent you will join a team of passionate staff who are playing their part in making sure that we are here to deliver an exceptional learning experience for students.

The Customer Service Agent will perform a triage function for all student queries and provide a resolution for tier 1 general enquiries and tier 2 enquiries as knowledge deepen over time.

On a typical day in this role you will:
- Provide exceptional levels of customer service to students through high quality, accurate and timely responses to student enquiries.- Meet performance KPIs and participate in regular performance appraisals.- Record all student interactions in the Student Records Management System.- Outstanding customer service and interpersonal skills

NOTE: This role does not provide sponsorship opportunities. You must have full time working rights in Australia, and be located in Australia to be considered for this role.

For more information about the role, please find the

Job Description HERE

Who are you?

To be successful in the Customer Service Agent position you will have:
- 2 years’ experience in a contact center or customer service role- Outstanding customer service skills, including strong interpersonal skills, a positive attitude and ability to relate to a diverse range of people- Ability to operate effectively in a team, contributing positively to team operations and working relationships.- A student-service mentality and respect for balancing both people and commercial needs.- Strong personal drive and self-motivation
- Please note: Visa sponsorship is not available for this position. All applicants require current and valid working rights for Australia._

Who we are:
At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities - and the world. That’s why we’re on a mission to increase access to higher education, so learners from all walks of life can chase their dreams.

Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative and courageous - with flexible working arrangements that allow you to bring your best. We’ve built a culture that celebrates community, collaboration and innovation, where people love what they do
_._

Why join us?

Bold, modern and agile, we’re Australia’s fastest-growing university, going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2000+ staff today. In 2020,
_Australian Financial Review_ named us one of the country’s most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate people, you’ll find endless opportunities for professional development and career progression.

We are proud to be an equal opportunity employer and committed to creating an inclusive workplace. We do not discriminate on the basis of race, colour, religion, age, ethnicity, gender identity, sexual orientation, disability, or any other protected characteristic.

What we offer:
We support your personal passions, development and wellbeing, to make your working life a more rewarding experience. At Torrens University Australia, you’ll benefit from:
- Study free in a course/degree related to your position- Access to internal opportunities- Be supported to learn, grow and move across the organisation

Hiring process

We aim to provide you with the necessary information you need at each stage of this process to put your best self forward. If you want to know more, or need assistance or accommodation during the recruiting phase, please contact your recruiter at