Air Freight Export Specialist
3 months ago
Like the idea of using your experience in a fast-paced environment - Working for a Global organisation like DHL?
Interested in developing a career within freight forwarding?
We have an exciting opportunity for an Air Freight Export Operations Specialist that has recently become available. This role is based in our Airfreight Team in our Brisbane (Brisbane Airport) office.
**About Us**
DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 380,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as "The logistics company for the world".
**Overall Role Purpose**
An Air Freight Export Operations Specialist will receive training and development in the below responsibilities:
- Managing and completing the administration of the Airfreight Import and Airfreight Export forwarding process according to defined procedures.
- Managing processes, handling and distributing all required documentation in the Airfreight Import forwarding process; and
- Ensuring customer requirements are met and all required documentation is completed in a timely and efficient manner.
**Accountabilities**
**Customer, Other Stakeholder & Process**
- Invoicing of externally cleared shipments
- Interrogate Customs status’ using ICS
- Complete corrections to rating errors and AWB’s
- Carry out any corrections and adjustments as necessary to Airfreight Import forwarding process
- Handle general enquiries as required
- Manage and follow up on intent to claims
- Monitor and arrange retrieval of cold chain shipments from airlines
- Provide support and back up to colleagues
- Additional tasks as instructed by Department Manager / Supervisors
**Skills / Qualifications**
- General Knowledge of Freight Forwarding
- AFR or OFR Operational Experience (advantageous)
- General Geographical Knowledge i.e. Port locations
- Clear and concise communication skills
- Be a highly motivated self-starter.
- Results & outcome driven
- Be able to demonstrate strong communication and administration skills
- Able to work independently
- Adaptable to changes daily due to customer requests
- High degree of reliability and attention to detail.
- Be a team player with a positive can-do attitude.
**Why DHL Global Forwarding?**
Apart from a competitive hourly rate; positive & friendly team, the ability to cross train and offer career progression we also have some awesome Employee Benefits.
Not only do you get discounts on everything from Health Insurance, Flights, Car Hire & Hotel Accommodation etc. - you also get to work with a great team of passionate people all working towards a common goal - delivering the best, proactive service for our clients
**Excellence. Simply Delivered.**
So if you’re reading this thinking, this is ME **APPLY NOW
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