Shared Services Support Officer

3 weeks ago


Newcastle, Australia Transport For NSW Full time

**Shared Services Support Officer (Temporary Opportunity up to 8 months)**:

- Organisation/Entity: Transport For NSW- Job category: Projects- Job location: Newcastle, NSW, AU, 2302- Job reference number: 96930- Employment type: Fixed Term Full-Time- Salary range: $80465.0-$88509.0

**You're passionate about a career delivering solutions that impact millions.**
***
**Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.**

**In this role, you'll**:
Joining a high performing Finance team based in the Newcastle Service Centre, you will be managing general updates, processing sales orders, journals and providing month end support.

You will act as the first point of contact across multiple customer service channels where you’ll adhere to processes and practice customer service to deliver positive outcomes.

Please note, this is a temporary position until 30th June 2025 at this stage. You must be able to travel and work from the Newcastle office at least once a week.

**For more information on this position and business unit, **view the role description**, and **click here** to view the information pack.**

**About you**

You’re a customer service professional who has worked in a Finance related team or organisation. Service Centre experience formed within Customer Service, Administration and Finance related processes will see you succeed in this role. You must be comfortable working against high volumes and working across multiple systems simultaneously

**Who we are**

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

**Join us**

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

**This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days.**

**Applications close: 11:59 pm Sunday 3rd November 2024.**

People living with disability are supported throughout the recruitment process and at work. Visit Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

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