Centre Manager

7 days ago

Gosnells, Australia Guardian Nursing Agency Full time

Guardian Nursing Agency - GNA, is a health service provider that assists organizations, individuals, and families. We are dedicated to helping our clients lead dignified, independent lifestyles in the comfort and safety of their own homes by carefully assessing and fully understanding their needs and selectively placing services and technology integrated support with trained personnel to meet these needs.

Job Description: As a Centre Manager - Regional at GNA Services, you will play a crucial role in overseeing the delivery of services to individuals receiving NDIS Services, IHP Services with Southwest WA Country Health Services, DVA Services and Staffing Services along with stakeholders and clients. Your primary responsibilities will include service planning, coordination, and collaboration with internal and external stakeholders to accomplish the objectives specified in participants client plans and service agreements.

**Key Responsibilities**:

- Strengthen and enhance participants' ability to coordinate GNA services, manage and direct supports, and provide assistance in resolving problems or issues that arise, in accordance with their responsibilities under service agreements, including when changing or ending a service agreement.
- Provide guidance and support to project managers and service managers, coordinators to ensure the effective delivery of services.
- Liaise with various stakeholders including GNA services, programs, partners, funding bodies, and government departments.
- Create and design a service plan for those with complex and specialist needs including where collaboration with, and accountability to multiple services is required.
- Liaising and consulting with other services, Contribute to program evaluation, reporting, and compliance with audit requirements. Provide advisory support to other departments on community engagement strategies.
- Address complex barriers coordinate responsive, individualized support to participants with complex needs, behaviours of concern, medical needs, or other high-risk circumstances of GNA Services
- Assist in organizing events and promotional activities related to the Health and Welfare Services of GNA Services
- Maintain accurate data records and submit reports as necessary.
- Promote the GNA services providers and potential participants and service users.
- Maintain data collection systems as required by funding authorities and submit data and information reports as required.
- Working with Department Child Protection, families, and children to enhance GNA health and welfare services for their capability and smooth transition to social-economic environment for school-leavers with mental and Physical challenges.
- Working with the Department of Justice for Social Inclusion and transition from Jail/Custody to the community.
- Provide reports on specific goals, outcomes, and success indicators within the agreed reporting frequency.
- Effective networking internally and externally to assist cooperate team to achieve their desired plan outcomes.
- Drive results through proactive planning and execution.
- Lead and manage portfolios of projects and cross-functional teams.
- Oversee program delivery, including budget management and evaluation.
- Develop and implement innovative community engagement programs.

**Mandatory**
- Education: Bachelor/master’s degree in Community Service, Social Work, Sociology, Psychology, Behavioural Science, or related field.
- Experience: Minimum of 3-year experience in a relevant role in a community / social welfare / disability organisation.

**Requirements**:

- Strong customer service skills with the ability to communicate effectively across various channels.
- Excellent attention to detail and organizational skills.
- Ability to work collaboratively in a team environment and adapt to change.
- Proficiency in time management and prioritization of tasks.
- Professional behaviour with the ability to work under pressure.

38Hrs/Week

Schedule: Monday to Friday - 0900-1700

Location: GNA Head Office,2274 Albany Highway Gosnells WA 6110

Benefits: Visa Support if necessary

(We encourage Aboriginals and Torres Straight Islanders, Australians Citizen and Permanent Residence to apply)

Renumeration: 72000-75000 per year

Language: English (Proficient or Superior Preferred)

Applications close: 29th June 2024

Application Deadline: 08th Aug 2024

**Note**: This position offers the opportunity to contribute to a dynamic and rewarding work environment dedicated to supporting community with health and welfare services.

Join our team and be a part of our mission to empower and enrich lives.

We care with dignity & compassion

Pay: $72,000.00 - $75,000.00 per year

**Benefits**:

- Company car
- Employee mentoring program
- Free drinks
- Maternity leave
- Parental leave
- Professional development assistance
- Relocation assistance
- Visa sponsorship

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

**Educati

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