Medical Receptionist

Pramana Medical Centre is seeking a medical receptionist to join our friendly team.
Pramana Medical is a family run business committed to providing holistic health care to our community. We are a unique practice investing in health and development of our patients and practice team. We are looking for a student studying in the health-related field to join our reception and admin team. This role may also suit someone wanting to enter the medical administration field.

This opportunity will provide you with a unique understanding of the primary care industry. The successful applicant will be driven to support empowering patients in managing their own health.

Unique aspects of this role include supporting GPs with attending home medical reviews, supporting completion of medical paperwork, training and understanding of Medicare, teaching patients how to interact with digital health infrastructure and assisting with multidisciplinary team meetings and specialist clinics.

Our patient demographics is primarily First Nations and Culturally and Linguistically Diverse people, this opportunity is extremely rare and valuable for anyone seeking a long-term career in all health-related industries.

We will teach you how to deliver culturally appropriate healthcare and foster your career development.

Starting wage is $30 per hour (inclusive of 25% casual loading).

Benefits of the role:

• Free parking provided.
• Competitive remuneration based on experience.
• Small supportive environment.
• Flexible hours.
• Support with career development, placement and observations.
• Learn what a holistic multidisciplinary team environment looks like.
• Learning how to deliver culturally appropriate care.
• Work autonomously and opportunity to grow position based on skills and interest.
• Extremely friendly and supportive team.

Your duties will include:

• Welcoming patients to the practice.
• Managing and coordinating phone calls, walkins and arrival of scheduled patients.
• Overseeing the daytoday operations of the practice.
• Coordinating bookings and managing appointments.
• Processing invoices, bills and payments using EFTPOS and Medicare & insurance claims.
• Providing endtoend administrative support to ensure smooth operations within the practice.
• Supporting doctors, allied health and specialist with managing their requests.
• Supporting patients with their requests and engagement with the wider healthcare industry.

Required attributes:

• Excellent communication skills.
• Passion to improve the health of vulnerable populations.
• Strong organisational skills.
• Positive attitude and willingness to learn.
• Ability to work autonomously.
• Seeking a career in health care.

This role is casual with opportunity to move to part-time or full-time in the future. Flexible hours available.

Job Type:
Casual

Pay:
From $30.00 per hour

Expected hours:
per week

Schedule:

• Day shift
• Weekend availability

Application Question(s):

• What is your current availability per week?

Experience:

• Medical admin: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Authorisation:

• Australia (required)

Work Location:
In person

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