Customer Service Manager
2 months ago
_**Client Service Manager - One year contract**_
We are a well-established Australian cleaning company based in Victoria, proudly owned, and operated, and we continue to experience growth across the state.
The company has established itself as a top service provider in the cleaning industry, renowned for its commitment to high-quality services, meticulous attention to detail, and a strong focus on understanding and meeting client needs and expectations.
**What we are looking for..**
- Building personal and professional credibility with client representatives, contractors, and frontline staff.
- Proven managerial and leadership capabilities.
- Experience in management roles within the cleaning industry.
- Ability to stay organized and meet deadlines.
- Familiarity with cleaning specifications for various sites.
- Skill in identifying customer needs and challenges.
- **Responsibilities**_
- Oversee the daily management and operations of the sites, including regular inspections, ensuring contract performance, adherence to relevant KPIs, handling complaints, and addressing any related issues.
- Serve as the primary point of contact for clients, fostering and strengthening long-term relationships.
- Liaise with customers, management team to better understand their needs and
recommend appropriate solutions
- Manage attendance across various worksites, ensuring appropriate coverage when a cleaner is absent.
- Hands on approach
- Provide training and support for new and existing contractors / cleaners, aligning with the company's strategic goals.
- Monitor and report on the performance of contracted services, as per the scope and ensuring compliance with the company’s operating systems.
Laptop, Phone and Vehicle
- If you are keen on joining our team,
- .please submit your resume._
**Job Type**: Contract
**Experience**:
- Cleaning Supervisory: 3 years (preferred)
Licence/Certification:
- Working with Children Check (preferred)
- Police check (preferred)
Work Authorisation:
- Australia (preferred)
Willingness to travel:
- 50% (preferred)
Work Location: In person
-
Customer Service Manager
3 weeks ago
Shepparton, Victoria, Australia MADEC Australia Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Service Manager to join our team at MADEC Australia. In this rewarding role, you will have the opportunity to work with a diverse range of clients and provide exceptional customer service.Key ResponsibilitiesTo fill this position, you will need to have a proven track record of...
-
Customer Service Ambassador
2 weeks ago
Shepparton, Victoria, Australia Ampol Full timeAmpol Retail Team Member – Shepparton, New Dookie RoadWe are seeking a motivated and customer-focused individual to join our team as a Retail Team Member.About UsAt Ampol, we're committed to making life easier for our customers. We operate as one of Australia's largest convenience retailers, with a focus on providing excellent service and supporting the...
-
Customer Service Representative
2 weeks ago
Shepparton, Victoria, Australia Ampol Full timeAmpol is Australia's largest convenience retailer, committed to making life easier for our customers.We are powered by our people, who deliver exceptional customer experiences through effective merchandising, inventory management, and stock control.The ideal candidate will excel in a team environment, demonstrating attention to detail and safety...
-
Customer Service Ambassador
3 weeks ago
Shepparton, Victoria, Australia Ampol Full timeUnlock Your Potential as a Retail Team Member at AmpolWe're looking for a skilled Retail Team Member to join our team at Ampol.About UsAmpol is one of Australia's largest convenience retailers, committed to making life easier for our customers. We pride ourselves on delivering exceptional customer service and providing a welcoming shopping experience.About...
-
Customer Service Ambassador
1 week ago
Shepparton, Victoria, Australia Ampol Full timeWe are powered by our people. As one of Australia's largest convenience retailers, we're committed to making life easier for our customers.At Ampol, we've got their back. With a smile, a wave or a hello, we get our customers in and out with what they need.The key to our success lies in maintaining store presentation through effective merchandising, inventory...
-
Customer Service Specialist
2 weeks ago
Shepparton, Victoria, Australia Coles Full timeAbout Coles SupermarketsColes Supermarkets is a leading Australian retailer with over 800 stores across the country. We are committed to providing our customers with the best possible shopping experience.Job SummaryWe are seeking a Customer Service Specialist to join our team in the deli department. As a Customer Service Specialist, you will be responsible...
-
Customer Service Representative
4 weeks ago
Shepparton, Victoria, Australia Target Full timeAbout This RoleAs a Customer Service Assistant at Target, you'll play a key role in delivering exceptional customer experiences in-store. You'll be responsible for welcoming customers, answering their queries, and helping them find what they need. Your positive attitude and excellent communication skills will make a real difference to our customers and...
-
Customer Service Ambassador
4 weeks ago
Shepparton, Victoria, Australia Woolworths Full timeA Dream Role for Food LoversAre you passionate about food and providing excellent customer service? Do you enjoy working in a fast-paced environment?We are seeking a highly motivated Fresh Convenience Team Member to join our team at Woolworths. As a Fresh Convenience Team Member, you will be responsible for handling products, ensuring quality and date...
-
Customer Service Associate
2 weeks ago
Shepparton, Victoria, Australia 7-Eleven Full timeWe are seeking a Customer Service Associate to join our team in Benalla, Victoria. This is a great opportunity for individuals who enjoy working in a fast-paced environment and providing excellent customer service.About the Role:Delight customers with exceptional service and store standardsContribute to a safe and positive store environment for yourself and...
-
Customer Service and Administration Officer
3 days ago
Shepparton, Australia Greater Shepparton City Council Full time**INFORMATION FOR APPLICANTS** Greater Shepparton City Council, situated in the heart of the Goulburn Valley, is the fourth largest provincial centre in Victoria and has a well-developed economy due to its strong agricultural and irrigation base, with major industries related to food processing, manufacturing and transport. The Goulburn Valley is often...
-
Customer Service Team Member
4 weeks ago
Shepparton, Victoria, Australia Bunnings Full timeAbout Us:Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. Our mission is to provide exceptional customer service and support to our customers.Customer Service Role:As a Customer Service Team Member at Bunnings, you will be the face of our business. You will provide a friendly and helpful service to...
-
Service Manager
7 days ago
Shepparton, Australia Skilled Jobs Australia Full timeOur client is one of the largest truck dealerships has been serving Shepparton and the surrounding area for over 20 years. They are looking for a highly skilled Service Manager to help to provide specialist diesel mechanical, servicing, and repair for its customers. Your key responsibilities would include and is not limited to the following - Managing,...
-
Customer Service Team Member
4 weeks ago
Shepparton, Victoria, Australia Bunnings Full timeAbout UsBunnings is a leading retailer of home improvement and lifestyle products in Australia and New Zealand.We cater to consumer and commercial customers through our network of stores, trade centres, frame and truss sites, and online platform.Our TeamOur team members are passionate about providing a friendly and helpful service to every customer who walks...
-
Service Manager
7 days ago
Shepparton, Australia Skilled Jobs Australia Full timeShepparton, VICOur client is one of the largest truck dealerships has been serving Shepparton and the surrounding area for over 20 years. They are looking for a highly skilled Service Manager to help to provide specialist diesel mechanical, servicing, and repair for its customers.Your key responsibilities would include and is not limited to the...
-
Customer Service Champion
2 weeks ago
Shepparton, Victoria, Australia Spendless Shoes Full timeSpendless Shoes is seeking a dedicated Customer Service Champion to join our team in Shepparton. As a key member of our store sales team, you will play a vital role in creating a warm and welcoming environment for our customers.Our ideal candidate has strong customer service skills, enjoys fast-paced work, and is motivated to succeed. With outstanding...
-
Service Manager
1 week ago
Shepparton, Australia Skilled Jobs Australia Full timeOur client is one of the largest truck dealerships has been serving Shepparton and the surrounding area for over 20 years. They are looking for a highly skilled Service Manager to help to provide specialist diesel mechanical, servicing, and repair for its customers. Your key responsibilities would include and is not limited to the followingManaging,...
-
Customer Service and Sales Representative
3 weeks ago
Shepparton, Victoria, Australia Beacon Lighting Full timeAbout the RoleBeacon Lighting is seeking a highly motivated and customer-focused individual to join our team as a Part Time Customer Service and Sales Representative.Key ResponsibilitiesProvide exceptional customer service to retail and trade customers, ensuring a positive shopping experience.Promote and expand our Trade Loyalty Program and Trade accounts,...
-
Sales Associate
4 days ago
Shepparton, Victoria, Australia Ampol Full timeAmpol Retail Team Members are the face of our business, providing exceptional customer service and ensuring a seamless shopping experience. As a Sales Associate - Customer Service Expert, you will be responsible for maintaining store presentation through effective merchandising, inventory management, and stock control.Key ResponsibilitiesDeliver outstanding...
-
Strategic Customer Growth Manager
4 weeks ago
Shepparton, Victoria, Australia Davidson Full timeAbout the RoleGoulburn Valley Water (GVW) is a critical service delivery organisation delivering safe, reliable, and affordable water services to customers. The General Manager Customers & Growth will play a key role in responding to current challenges and preparing the organisation for the future.Key ResponsibilitiesDevelop and implement strategic...
-
Customer Service Delivery Associate
3 weeks ago
Shepparton, Victoria, Australia Coles Full timeAbout Coles SupermarketsColes Supermarkets operates over 800 stores across Australia, providing a diverse range of products and services to customers. Our team is committed to delivering exceptional customer experiences and working together to achieve our goals.Job DescriptionThe Customer Service Agent (CSA) role involves driving our iconic Coles vans and...