Customer Service Manager

4 weeks ago


Shepparton, Victoria, Australia MADEC Australia Full time

About the Role

We are seeking a highly motivated and experienced Customer Service Manager to join our team at MADEC Australia. In this rewarding role, you will have the opportunity to work with a diverse range of clients and provide exceptional customer service.

Key Responsibilities

  1. To fill this position, you will need to have a proven track record of delivering excellent customer service in a fast-paced environment.
  2. You will be responsible for prioritizing tasks and managing multiple projects simultaneously while maintaining a high level of professionalism.
  3. A valid National Police Check is required for this role.

Culture and Benefits

MADEC Australia prides itself on providing a supportive environment that fosters personal growth and development. As a valued member of our team, you can expect:

  • Salary Packaging up to $15,900 per annum
  • Tax-free entertainment expense benefits
  • 24/7 access to an innovative employee assistance program supporting your emotional, mental, financial, and physical health
  • The potential to increase your take-home pay through Salary Packaging benefits
  • Up to 5 weeks annual leave after three years' service (eligibility conditions apply)
  • Additional personal leave, paid volunteer/charity leave, and more

What We Offer

As a Customer Service Manager at MADEC Australia, you will be part of a dynamic team committed to creating a culture of belonging that embraces the contributions of all team members. We welcome applications from people of all backgrounds, ages, nationalities, abilities, and cultures. Our approach to diversity is simple: it's about embracing everyone. We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being.

Helping People | Addressing Needs | Improving Lives

Our estimated salary for this position is around $60,000-$80,000 per annum, depending on your experience and qualifications. If you are a customer-focused individual with excellent communication skills and a passion for delivering exceptional service, we encourage you to apply.



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