Customer Service Ambassador

2 weeks ago


Shepparton, Victoria, Australia Ampol Full time

Ampol Retail Team Member – Shepparton, New Dookie Road


We are seeking a motivated and customer-focused individual to join our team as a Retail Team Member.


About Us


At Ampol, we're committed to making life easier for our customers. We operate as one of Australia's largest convenience retailers, with a focus on providing excellent service and supporting the needs of our community.


Job Description


This is an exciting opportunity for someone who enjoys working in a fast-paced retail environment and is passionate about delivering exceptional customer experiences.


As a Retail Team Member, you will be responsible for maintaining store presentation, managing inventory, and handling cash transactions accurately and safely. You will work closely with the Store Manager to achieve sales targets and provide outstanding customer service.


Duties and Responsibilities:



  • Providing Excellent Customer Service: Be the face of Ampol, ensuring every customer interaction is positive and memorable.
  • Supporting the Store Manager: Collaborate with the Store Manager to achieve sales targets, manage stock levels, and maintain store appearance.
  • Working in a Team Environment: Contribute to a dynamic team, promoting a culture of respect, empathy, and open communication.
  • Maintaining Accuracy and Attention to Detail: Ensure all transactions are processed accurately, and cash reconciliations are completed efficiently.
  • Availability and Flexibility: Work varying shifts, including weekends and overnights, to meet business demands.

What We Offer


We provide a range of benefits to support your growth and well-being:



  • Competitive Salary**: $55,000 - $65,000 per annum (estimated)
  • Flexible Roster Arrangements**: Enjoy a varied schedule that suits your lifestyle.
  • Sense of Ownership and Autonomy**: Take ownership of your role, make decisions, and contribute to business outcomes.
  • Opportunity for Career Growth**: Develop new skills, take on additional responsibilities, and advance your career within our organization.

We Are an Equal Opportunity Employer


We celebrate diversity and inclusion, welcoming applications from people of all ages, cultural backgrounds, and diverse sexualities and genders. Aboriginal and Torres Strait Islander people are encouraged to apply.



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