Service Desk Officer
7 months ago
Location: North West Region | Bendigo
Job type: Not provided
Organisation: Bendigo Health
**Salary**: Salary not specified
Occupation: IT and Telecommunications
Reference: 15535
**Work in an environment that offers**:
- A dynamic and growing health service that embraces new technologies
- An opportunity to work with a leading regional health service
- 5 weeks annual leave
- Relocation support for eligible applicants & salary packaging benefits available
**The Position**
**Position Title**: Service Desk Officer
**Salary per fortnight (exc. super)**: $2,247.80 - $2,568.00
**Hours per fortnight**: 76 or 80 with an ADO every 4 weeks
**Employment Status**: Ongoing Full Time
**Other requirements**: COVID-19 Vaccinations
**Role Description**
Reporting to the Support Services Manager, the Service Desk Officer will be the initial point of contact for all IT related support requests, providing first contact triage, diagnosis and resolution.
Key Responsibilities include:
- Undertake a full range of Service Desk activities for the IT Services Department
- Undertake administration and ownership of Incidents & Service Requests
- Communicate with all stakeholders, including providing regular updates regarding incidents and service requests
- Assist with documentation of solutions, policies and procedures and other projects as required
**Bendigo Health**
Our 700 bed state of the art hospital was built in 2017. We are a leader in regional health care, combining outstanding services with a strong education, training and personal development culture. We have all of the latest technologies allowing our 5000 staff to deliver _Excellent Care to Every Person, Every Time._ Remuneration is in accordance with Victorian Public Health Enterprise Agreements and generous salary packaging arrangements are offered to all staff. Bendigo Health offer:
- Flexible Working Arrangements
- Salary Packaging
- Financial relocation support available for eligible applicants
- Reimbursements for the cost of obtaining any required pre-employment checks (Police Check, WWCC and/or NDIS Worker Screening Check)
- Staff health and wellbeing programs
- Access to recommended immunisations
- Smoke free environment
If successful for a position at Bendigo Health you must provide evidence of your full immunisation record as part of the on boarding process.
**The Team**
The Digital Services Division is charged with delivering technology solutions that deliver on our vision. As well as responsibility for the mainstream ICT services and support the division encompasses Research and Development, Innovation, ePR project, Project Management Office, Clinical Analytics and associated resources including the Chief Clinical Information Officers.
**Bendigo Region**
Bendigo is one of Victoria’s fastest growing regional cities making it a great city to live and work in. Bendigo provides services for the region’s population of over 300,000 and so the city offers excellent schools, shopping and cultural precincts, sporting facilities and various tertiary facilities. We can offer generous flexible working arrangements - giving you more time to enjoy the fantastic restaurants, beautiful parks, walking trails and wineries within our region.
**Diversity and Inclusion**
Bendigo Health is an Equal Opportunity Employer. We embrace diversity and social inclusion and encourage people from a diverse cultural background, people with disabilities and or Aboriginal or Torres Strait Islander people to apply.
-
Service Desk Officer
2 weeks ago
Bendigo, Australia Bendigo Health Full time**Work in an environment that offers**: - A dynamic and growing health service that embraces new technologies - An opportunity to work with a leading regional health service - 5 weeks annual leave **The Position** **Position Title**: Service Desk Officer **Salary per fortnight (exc. super)**: $2,247.80 - $2,568.00 **Hours per fortnight**: 76 or 80 _with...
-
IT Service Desk Analyst
6 months ago
Bendigo, Australia Bendigo and Adelaide Bank Full timeIT Service Desk Analyst Your new role with Bendigo Bank is just a few clicks away... **About the role** Technology and Transformation is accountable for the development, implementation and running of business systems and infrastructure in an efficient, stable and robust manner to enable business change and growth. Our Team's mission as the IT Service...
-
IT Service Desk Analyst
6 months ago
Bendigo, Australia Bendigo & Adelaide Bank Full timeYour new role with Bendigo Bank is just a few clicks away **About the role** Technology and Transformation is accountable for the development, implementation and running of business systems and infrastructure in an efficient, stable and robust manner to enable business change and growth. Our Team’s mission as the IT Service Desk is to provide...
-
Customer Service and Education Officer
6 months ago
Bendigo, Australia Portable Long Service Authority Full timeAbout us The Portable Long Service Authority is an independent statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure...
-
Customer Service and Education Officer
7 months ago
Bendigo, Australia Portable Long Service Authority Full timeAbout the role We are currently seeking motivated and dedicated individuals to join our team as Customer Service and Education Officers. In this role, you will have the opportunity to work closely with employers and workers, providing them with the information they need about the portable long service scheme. To support our Customer Service and Education...
-
Customer Service and Education Officer
4 weeks ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $58,539 - $75,175 Occupation: Customer Service/Call Centre Reference: VG/1833608 **About us** The Portable Long Service Authority (the Authority) is a self-funded statutory body established to administer the Long Service Benefits...
-
Customer Service and Education Officer
6 months ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $56,271 - $72,262 Occupation: Customer Service/Call Centre Reference: VG/1742399 The Customer Service and Education team are the frontline staff for the Authority and will be the first point of contact for workers and employers to educate...
-
Customer Service and Education Officer
6 months ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $56,834 - $72,985 Occupation: Customer Service/Call Centre Reference: VG/1778397 The Customer Service and Education team are the frontline staff for the Authority and will be the first point of contact for workers and employers to educate...
-
Scheduling & Dispatch Officer
7 months ago
Bendigo, Australia Service Stream Full timePrimary Location Bendigo - Maintenance Services Job Description Summary Responsible for the scheduling, coordination and dispatch of work to operational staff based on customer requirements, operational priorities, and availability of both internal and external resources. The Scheduling and Dispatch Officer will be the key interface between the Client...
-
Finance Officer
7 months ago
Bendigo, Australia Portable Long Service Authority Full timeAbout us The Portable Long Service Authority is an independent statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Portable Long Service Benefits Scheme began on 1 July 2019 to ensure eligible...
-
Claims Officer
3 months ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $76,817 - $93,274 Occupation: Accounting Reference: VG/1823441 The Claims Officer will be responsible for timely and accurate processing of transactional activities, particularly regarding payment of claims. **About us** The Portable...
-
Claims Officer
3 months ago
Bendigo, Australia Portable Long Service Authority Full timeAbout us The Portable Long Service Authority (the Authority) is a self-funded statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Authority plays an important role in allowing workers in the...
-
Claims Officer
6 months ago
Bendigo, Australia Portable Long Service Authority Full timeAbout us The Portable Long Service Authority (the Authority) is a self-funded statutory body established to administer the Long Service Benefits Portability Act 2018. The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme. The Authority plays an important role in allowing workers in the...
-
Finance Officer
7 months ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Ongoing - full time or part time Organisation: Portable Long Service Authority **Salary**: $74,580 - $90,558 Occupation: Accounting Reference: VG/1774185X2 Opportunity for a motivated and enthusiastic Finance Officer to join our growing Finance team. You will be involved in all aspects of accounts...
-
Lodgement Officer
4 days ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $76,817 - $93,275 Occupation: Accounting Reference: VG/1837540 Reporting to the Team Leader Lodgement, the Lodgement Officer will perform a range of functions including lodgement of quarterly returns within legislative requirements and...
-
Claims Officer
6 months ago
Bendigo, Australia Portable Long Service Authority Full timeLocation: North West Region | Bendigo Job type: Full time Organisation: Portable Long Service Authority **Salary**: $74,580 - $90,558 Occupation: Finance Reference: VG/1795297 Join a newly created team and establish, deliver and improve new claims processes to benefit workers and employers under the Portable Long Benefits Scheme **About us** The...
-
M&e Services Manager
7 months ago
Bendigo, Australia Service Stream Full timePrimary Location Bendigo - Maintenance Services Job Description Summary An exciting opportunity has arisen for a Mechanical & Electrical Services Manager to join Service Stream team bases in our Bendigo office. About the Role Currently we have an opportunity for a M&E Services Manager to join our Coliban Water contract team. Primarily based in the city of...
-
Operations Officer Emergency Management
3 weeks ago
Bendigo, Australia State Emergency Service Victoria Full time$92,332 to $104,762+ 15% Commuted Allowance **+** 11.5% Super - Ongoing - Full Time - Office Location:Bendigo Office - 7 Rohs Road, East Bendigo, VIC, 3550 **ROLE SUMMARY**: The Operations Officer - Emergency Management is an integral role within the Unit Support Team, responsible for the general guidance and support of VICSES Volunteer Units. This role is...
-
Customer Service Officer
7 months ago
Bendigo, Australia HOBAN Recruitment Full timeAn exciting opportunity has arisen for Customer Service Officers to join a State Government Department in Bendigo. This role is perfect for individuals who excel in providing front-of-house customer service, administrative support, and site management services. The position involves managing data, overseeing office supplies, and handling daily mail...
-
Service Desk Specialist
7 months ago
Bendigo, Australia Bendigo Kangan Institute Full time**Location**:Bendigo City **Role Type**:Full-time, ongoing **Remuneration**:$80,778.82 - $86,901.62 (super inclusive) **About us**: Bendigo Kangan Institute is one of Victoria's largest TAFE providers. We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is _customer-centric _, works...