Communication Engagement Officer

2 weeks ago


Canberra, Australia Quay Appointments Full time

**Communication Engagement Officer**

**Contract Type**:

- Contractor**Location**:

- Canberra - Australian Capital Territory**Industry**:

- NSW Government**Contact Name**:

- Sarah Bonzer-
**Contact Phone**:

- 02 8257 0500**Date Published**:

- 04-May-2023**12 month contact**
**WFH opportunities**
**Community focused role**

Quay Appointments are currently seeking a creative and forward-thinking **Communications Engagement Officer** to join a well-established government organisation based in Canberra.
As the Communications Engagement officer you will provide insights to develop strategies that aim to build trust and confidence in the organisation through open and two-way communication. You will collaborate with stakeholders to ensure a strong client service ethic and deliver timely while providing accurate information to our clients ensuring high awareness, positive engagement and ongoing information management.

**Duties and responsibilities**:

- Identify, develop and implement client engagement strategies to raise awareness and improve client outcomes in a range of areas.
- Develop communication materials that engage and support the community.
- Support and develop campaigns for specific client groups and issues, including aligning messaging with broader ACT government policies.
- Review, develop and evaluate direct correspondence materials across multiple channels to improve client experience, learning from behavioural insights.
- Review, develop and maintain web content to ensure timely and accurate information is available when clients need to access it, including forms, factsheets and policies.
- Engage with project teams to understand, advise and support their client and stakeholder engagement needs to achieve a more joined up and streamlined experience for clients.

**Skills and experience**:

- Experience in community engagement and communications practices
- Experience in a community focused programs or projects.
- Previous experience in State Government
- Tertiary qualifications in communications or relevant discipline is desirable.


  • Community Engagement

    1 month ago


    Canberra, Australia National Library of Australia Full time

    My Forms - My Tests - My Interviews - My Details **EL2 - Director, Community Engagement**: - Lead a high performing team to connect with the community - Manage the community outreach function in a leading cultural institution - Actively promote public interaction both online and in person As a world leading library, the National Library of Australia...


  • Canberra, Australia Chandler Macleod Full time

    As one of the Australia’s largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod’s recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our Federal Government client is seeking...


  • Canberra, Australia Elliott Gray Full time

    Competitive salary - Be a part of a new branch and contribute to its design from conception - Work from home opportunities Our client is expanding its agency and has introduced a new branch dedicated to providing advice on the government’s digital services and their performance. The branch will be responsible for developing standard and performance...


  • Canberra, Australia Hudson Australia Full time

    Showcase your exceptional written and verbal communication and stakeholder engagement skills in this embedded role within a Secretariat supporting an Independent Committee to undertake consultations in rural, regional and remote communities. 12 month non-ongoing contract. Canberra Civic location, with flexibility to work 2 days per week from home. S26...


  • Canberra, Australia ACT Government Full time

    Details : Are you community minded? Do you like educating others in a fun and interactive way? The ACT Rural Fire Service and ACT State Emergency Service are looking for a skilled and motivated Community Education and Engagement Officer - Administrative Services Officer Grade 5 (ASO5). This position reports to the Chief Officer ACTRFS, and under general...

  • El1 Communications

    1 month ago


    Canberra, Australia DFP Recruitment Services Full time

    **Job description**: **About the Organisation** Our client is an independent statutory agency that is responsible for supporting a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers. **About the Team** The Transition Communications and Engagement Branch provides engagement and...


  • Canberra, Australia Leidos Full time

    Company Description Our name isn’t the only thing that’s unique about Leidos Australia. We’re a complex systems integration company building world-class solutions across government that ensure peace of mind for the entire nation. Supported by global backing from our US network, we’re trusted by our customers to deliver the most innovative answers to...


  • Canberra, Australia Australian National University Full time

    **Classification**:ANU Officer 8 (Administration) **Salary package**:$109,945 - $117,567 per annum plus 17% superannuation **Terms**: Full time, Continuing - Showcase your events and engagement skills and experience to contribute to the delivery of a high-profile program. - Grow your career and professional network at a world-leading university in...


  • Canberra, Australia ACT Government Full time

    **Communications Officer** **Full-time Permanent**: **Closes: 06 April 2023**: **Classification**: Administrative Services Officer Class 6 **Salary**: $91,315 - $104,509 plus superannuation **Position No**: 44052 **Directorate**: Justice and Community Safety **Advertised (Gazettal date)**: 20 March 2023 **POSITION OVERVIEW**: The Communications Officer will...


  • Canberra, Australia Australian Electoral Commission Full time

    **Agency Purpose** The Australian Electoral Commission (AEC) is an independent statutory authority established by the Australian Government to maintain an impartial and independent electoral system for eligible voters through active electoral roll management, efficient delivery of polling services, and targeted education and public awareness...


  • Canberra, Australia face2face Recruitment Full time

    **Closing Date**:16 June 2023, 9:00 AM **face2face reference**:586153 **Location**:Canberra **Hours**:Full-time **Contract length**:Permanent On-going **Entry requirements**:Australian citizen + Negative Vetting 1 **Pay range**:$150,000 to $180,000 per year plus super **About the role**: Our client is seeking a dynamic and results-oriented individual to...


  • Canberra, Australia Onpoint 365 Full time

    Hourly rate from $53 - $65 - Initial 6-month contract with a 6-month contract extension - Applicants must have baseline security clearance to apply **Communications Officer** - **Hourly rate from $53 - $65**: - **Initial 6-month contract with a 6-month contract extension**: - **Applicants must have baseline security clearance to apply**: - **Located in...


  • Canberra, Australia YWCA Canberra Full time

    **About the Role**: We’re looking for an experienced Communications Officer to support the implementation and maintenance of the organisation’s communication, marketing, events and fundraising initiatives. Situated in the Communication, Advocacy and Engagement team and reporting to the Director Communications, Events & Engagement, you will be a part of...

  • Assistant Director

    4 weeks ago


    Canberra, Australia Rimfire Resources Full time

    Key stakeholder and media content role - Companion and livestock animals - Canberra Based **The Company** Animal Medicines Australia Ltd (AMA) is the peak industry body representing the leaders of the animal health industry in Australia. Their members are the innovators, manufacturers, formulators, and registrants of a broad range of veterinary medicine...

  • Assistant Director

    4 weeks ago


    Canberra, Australia Rimfire Resources Full time

    Key stakeholder and media content role - Companion and livestock animals - Canberra Based **The Company** Animal Medicines Australia Ltd (AMA) is the peak industry body representing the leaders of the animal health industry in Australia. Their members are the innovators, manufacturers, formulators, and registrants of a broad range of veterinary medicine...


  • Canberra, Australia ACT Government Health Full time

    **Consumer Feedback and Engagement Officer - Administrative Service Officer 6** **(** **Job Number**: **028BE** **)** **Description** **Directorate** - Canberra Health Services**Branch** - Quality, Safety, Innovation, and Improvement**Section** - Consumer Feedback and Engagement**Position Number** - 14820, Several - 028BE**Position Title** - Consumer...


  • Canberra, Australia The Department of Parliamentary Services Full time

    **Employment Type**:Ongoing/Non-Ongoing **Classification**: Parliamentary Service Level 5 **Closing Date**: 11:30pm AEDT, 2 May 2024 **The Opportunity**: The Department of Parliamentary Services (DPS) is recruiting for a Communications and Publishing Officer in the Client Relations team within the Parliamentary Library. The Parliamentary Library provides...


  • Canberra, Australia ACT Government Full time

    We have an exciting permanent opportunity to fill the role of Event and Communications Officer within our Media and Communications team. The Event and Communications Officer will have excellent interpersonal skills and a capacity to build and maintain effective relationships with a range of stakeholders. In this role you will be developing and implementing...


  • Canberra, Australia ACT Government Full time

    **Consumer Feedback and Engagement Officer** **Full-time Permanent**: **Closes: 10 February 2023**: **Classification**: Administrative Services Officer Class 6 **Salary**: $91,315 - $104,509 plus superannuation **Position No**: 14820, Several - 028BE **Directorate**: Canberra Health Services **Advertised (Gazettal date)**: 27 January 2023 Our Vision:...


  • Canberra, Australia ACT Government Full time

    Details : The Assistant Director Community Engagement will be responsible for improving cultural integrity and how the Justice and Community Safety Directorate works in partnership with the local Aboriginal and Torres Strait Islander community through establishing and maintaining respectful and strong relationships. The Assistant Director Community...