Student Advisor

4 days ago


Sydney, Australia ILSC Education Group Full time

**Title: Student Advisor, ILSC & Greystone College Sydney (Full time Fixed Term)**
**Start date: Immediate**
**End date: December 2025**
**Report to: Student Advisor Manager, Sydney**

ILSC & Greystone College Sydney, part of the ILSC Education Group, is a private college located in the heart of CBD. We provide English language training as well as and vocational courses (VET) in Marketing, Project Management and Business to international students living in Australia.

ILSC & Greystone College Sydney seeks an enthusiastic Student Advisor to join our friendly and supportive team at our CBD campus. This position is a varied and challenging role and has plenty of opportunity for growth and development the international education industry.

The Student Advisor role is responsible for a variety of functions, such as:
Student Advising
- Supporting students on-campus by advising on aspects such as cultural acclimatization and general academic issues
- Supporting student accommodation requests (i.e. Homestay and student residence)
- Providing a special duty of care for under-age students with regular check-ins
- Preparing for new student intake (ELICOS & VET)
- Facilitating academic and financial intervention and problem-solving (if required)
- Supporting agents by answering phone calls, responding to questions about current student status and providing course information
- Acting as a point of contact for walk-in students, conducting school tours and ensuring successful conversion
- Facilitating student extensions
- Issuing Letter of Acceptance and COEs and working with the school's database system

Other
- Answering the phone, transferring calls and taking messages
- Helping students with questions and problems and/or leading them to the correct department
- Updating PRISMS site with relevant student information
- Assisting the manager & academic director with assigned tasks
- Supporting reception (if required)
- Attending general staff and team meetings and training sessions as assigned

ILSC & Greystone College Sydney builds lives and careers through education at our campuses in Adelaide, Brisbane, Sydney and Melbourne, as well as in Canada and India.

We pride ourselves on our inclusive, creative and energetic atmosphere. Our mission is to provide staff and students with transformative work and study experiences, and we are looking for passionate and like-minded individuals to join our team.

Selection Criteria:

- Experience working in an international college and / or school
- Demonstrated customer service skills
- Outstanding organisational skills
- Excellent communication and interpersonal skills
- Excellent technical skills (database, Microsoft 365, PRISMS.)
- A passion for education and sensitivity to the cultural and language issues facing our overseas students
- Ability to work independently and as part of a team
- Fluency in written and spoken English is a must
- Second language is a big plus (i.e. Portuguese, Spanish, Korean, Japanese)

Work Hours:
Full-time (38 hours per week), Monday to Friday, between the hours of 8am to 8pm.

This position is based at the Sydney campus. It does not have a working from home option. This position has an immediate opening.

Applications must include a cover letter, with details of recent relevant business experience and updated Resume or CV.

About ILSC EDUCATION GROUP

A world leader in language education & vocational training, ILSC Education Group, which opened its first language school in Vancouver, Canada in 1991 and Greystone College in 2002, offers life-changing

educational experiences in Canada, Australia, and India, some of the world’s most attractive and popular English-speaking work and study destinations.

In early 2022, ILSC Education Group joined forces with ELS Education Services, bringing together over 100 years of combined experience delivering life-changing learning experiences to international students. Since 1961, when ELS Educational Services opened its first school in Washington DC, ELS has developed a global reputation for delivering top-quality English language programs. ELS now has the most extensive network of on-campus English language programs and University partners, across the USA.

ILSC’s Mission & Core Values
- Our_ _mission_ _is_ _to provide our global community with transformative learning, living and work experiences by offering the finest language, career and higher education programs._
- **Passion**To enrich & transform people’s lives
- **Innovation**To evolve through creativity & diversity
- **Respect**To treat everyone with compassion & dignity
- **Collaboration**To build community & achieve more together
- **Integrity**To act responsibly & ethically in everything we do


  • Student Advisor

    6 months ago


    Sydney, Australia ILSC Education Group Full time

    **Title: Student Advisor, ILSC & Greystone College Sydney (Fulltime)** **Start date: Immediate** **Report to: Student Advisor Manager, Sydney** This outline is not intended to be an exhaustive list of the duties you may be required to perform. Rather, it is an indication of the kinds of duties that fall within the scope of the position. In addition to your...


  • Sydney, Australia Navitas Full time

    **ACAP,** The Australian College of Applied Professions, is Australia's leading independent provider of tertiary education, delivering accredited courses in psychology, counselling, coaching, criminology, social work, law, and business management and leadership (MBA). We are currently seeking a highly motivated and organised **Student Engagement Advisor**...


  • Sydney, Australia Navitas Full time

    **ACAP,** The Australian College of Applied Professions, is Australia's leading independent provider of tertiary education, delivering accredited courses in psychology, counselling, coaching, criminology, social work, law, and business management and leadership (MBA). We are currently seeking a highly motivated and organised **Student Engagement Advisor**...

  • Student Advisor

    6 months ago


    Sydney, Australia Talent Connect Australia Full time

    Permanent Full-time - North Sydney Location - 2 Remote working days a week - Permanent Full-time role - Offering Hybrid working arrangement (2 WFH days a week) - Ability to earn commission - North Sydney modern office with amazing views - Professional development, training, and advancement opportunities You will be an integral member of a leading...


  • Sydney, Australia Torrens University Australia Full time

    The Opportunity Here at Torrens University Australia, we do things a little differently. Our staff and teams thrive on being dynamic, resilient and responsive and this role is no exception. Reporting to the Senior Student Service Advisor you will join a team of passionate staff who are playing their part in making sure that we are here to deliver an...

  • Course Advisor

    3 months ago


    Sydney, Australia EDU Corporate Services Pty Limited Full time

    **About EDU** EDU is an ASX-listed provider of tertiary education, specialising in Health and Community Services. We foster meaningful careers through high-quality education across our campuses in Sydney, Melbourne, Brisbane and Adelaide: **Australian Learning Group (ALG)**: VET provider for international students. Learn more about ALG. **Ikon Institute of...


  • Sydney Central Business District, Australia Navitas Full time

    **ACAP,** The Australian College of Applied Professions, is Australia's leading independent provider of tertiary education, delivering accredited courses in psychology, counselling, coaching, criminology, social work, law, and business management and leadership (MBA). We are currently seeking a highly motivated and organised **Student Engagement Advisor**...

  • Student Sales Advisor

    6 months ago


    Sydney Western Suburbs, Australia HAYS Full time

    Student Sales Advisor -Full time and part-time roles available! **Your new company** Work for a leading education provider who offers a wide range of courses to students. If you are passionate about changing lives through education, this role could be for you! **Your new role** The Student Sales Advisor is responsible for: - Achieve sales goals by...


  • Sydney, Australia Navitas Full time

    **About the role** The Student Services team contributes to and improves the student experience by encouraging student engagement, facilitating the maximisation of student learning opportunities, promoting student access and delivering a range of student oriented services and development programs. Working within the Student Services team, the Student...


  • Sydney, Australia Navitas Full time

    **About the role** The Student Learning & Welfare Support team contributes to and improves the student experience by encouraging student engagement, facilitating the maximisation of student learning opportunities, promoting student access and delivering a range of student oriented services and development programs. Working within the Student Learning &...


  • Sydney, Australia EDU Corporate Services Pty Limited Full time

    **About EDU**: EDU is an ASX-listed company focused on delivering quality education in the Health and Community Services sectors. We empower individuals towards meaningful careers through our two key businesses: - ** Australian Learning Group (ALG)** - VET provider for international students. Learn more about ALG. - ** Ikon Institute of Australia (Ikon)** -...


  • Sydney, Australia Ikon Full time

    **About Ikon** Ikon is a private Institute of Higher Education focused on Art Therapy, Early Childhood Education, Counselling, and Psychotherapy. Our purpose is to propel individuals towards life-altering futures. We do this by fostering curiosity and self-development through meaningful learning experiences. Ikon operates nationally with campuses in...

  • Student Advisor

    7 months ago


    Sydney, Australia ILSC Education Group Full time

    **Title: Student Advisor, ILSC & Greystone College Sydney (Part-time)** **Start date: Immediate** **Report to: Student Advisor Manager, Sydney** This outline is not intended to be an exhaustive list of the duties you may be required to perform. Rather, it is an indication of the kinds of duties that fall within the scope of the position. In addition to...


  • Sydney, Australia Evolution Hospitality Institute Full time

    Evolution Hospitality Institute (RTO:91256) has operated as a Registered Training Organisation since 2006, specialising in Commercial Cookery, Patisserie and Hospitality. Our registration reaches out to domestic and international student markets. We are a dual-sector English Language Intensive Courses for Overseas Students (ELICOS), Vocational Education and...


  • Sydney, Australia Mulpha Full time

    **Introduction**: THS is a unique educational organisation partnered between education (Southern Cross University) and industry (Mulpha Education Group). We currently deliver undergraduate and postgraduate business degrees specialising within tourism, hospitality, events and hotel management. Our campuses are in Sydney, Melbourne, Brisbane and Hayman...

  • Ecl Advisor

    6 months ago


    Sydney, Australia Crimson Education Full time

    **ECL Advisor** - US Extracurricular and Leadership Project Advisor: - Non-profit/community service - Entrepreneurship/Start-up’s - Computer Science - Engineering (mechanical, electrical, chemical, etc) - Physics - Biology and Medical Sciences - Law - Performance, Theater, and Fine Arts **Service Expectations**: As a provider of the standard ECL Service,...

  • Workplacement Advisor

    2 weeks ago


    Sydney, Australia EDU Corporate Services Pty Limited Full time

    **About EDU** EDU is an ASX-listed provider of tertiary education, specialising in Health and Community Services. We foster meaningful careers through high-quality education across our campuses in Sydney, Melbourne, Brisbane and Adelaide: **Australian Learning Group (ALG)**: VET provider for international students. Learn more about ALG. **Ikon Institute of...

  • Sales Advisor

    7 months ago


    Sydney, Australia Talent Connect Australia Full time

    $75,000 - $80,000 + super - Hybrid arrangement (2 days remote & 3 days in the office) - Permanent full-time - Permanent full-time - Annual Salary: $75,000 - $80,000 + super - Hybrid arrangement (2 days remote & 3 days in the office) - Wynyard based office location - Free access to organisation courses and events - Group Salary Continuance Scheme - Group Life...


  • Sydney Central Business District, Australia Navitas Full time

    At ACAP we change lives. We equip our students with a deep understanding of human behaviour, the skills to make a positive difference and the resilience to enjoy long, healthy careers. **ACAP**, The Australian College of Applied Professions, is Australia's leading independent provider of tertiary education, delivering accredited courses in psychology,...


  • Sydney, Australia Torrens University Australia Full time

    Who we are: At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities - and the world. That’s why we’re on a mission to increase...