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Customer Service Consultant

1 month ago

Coorparoo, Australia JELD-WEN Full time

**About our Organisation**

**Breezway** is an Australian company that manufactures and markets awarding-winning Louvre Window products all around the world. We are currently seeking a **Customer Service Consultant **at our Coorparoo office.

**About the Opportunity**

You will also:

- Answer customer enquiries and maintain excellent customer relationships
- Process orders and other related administrative and data entry tasks
- Liaise with other internal departments to help answer customer queries
- Achieve individual key performance indicators
- Work effectively as part of a high-performing team

We will of course provide you with all the training you need so that you feel confident in assisting our customers.

**About You**

We are looking for enthusiastic and motivated people who have well-developed communication skills and a commitment to providing great customer care. You will need to be able to prioritise and accurately complete administrative and data entry tasks in a busy environment.

You will also have:

- Previous experience of helping customers in a retail or customer service role
- Excellent computer/data entry skills
- Superior telephone skills (ability to build rapport)
- A real passion for customer service and a genuine interest in helping people
- Ability to multi-task, prioritise and manage time effectively
- Great attention to detail
- Initiative and problem solving skills

**About the Benefits**

This is a permanent, full time role, working Monday to Friday (no evenings or weekends..)
- Flexible start/ finish times (eg 7.30am-3.30pm)
- Hybrid work model (2 days per week WFH on completion of probation)
- Quarterly reward and recognition program within the team
- Full training and ongoing coaching will be provided in a supportive team
- Competitive salary
- Parking on-site, close to Public Transport and the City

**Your Next Step**

Applicants must have the right to live and work full time in Australia.

LI-DNI

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