Customer Service Officer
1 week ago
**About the Role** Do you have a passion for customer service and want to work with a driven, supportive and fun team?**
If you’re ready to jump in with both feet, then we want to hear from you
As the Customer Service Officer, you will be the first point of contact in the Branch, providing exceptional customer service to our customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing information on BOQ’s products and services. Further, you will relish the opportunity to achieve branch success, and work as part of a high performing and collaborative team.
Day to day your key responsibilities will consist of:
- Teller duties including general enquiries, account opening/closing, deposits, withdrawals
- Floor walking and initiating quality conversations with customers
- Booking interviews
- Inbound and outbound calling to maintain and build customer relationships
- Daily maintenance of the ATM
- Cash management - ATM Services, Travelex
- Stationery orders
- Strong focus on compliance
**About you**
As an experienced Customer Service Officer with outstanding customer service and excellent communication skills, you will thrive in this environment, by demonstrating:
- Previous customer service experience, preferably from the banking industry
- Contributor to a collaborative team environment
- Willingness to go above and beyond for your customers and colleagues
- Driven to take a personalised approach with every customer interaction
- "Can do" approach to all aspects of your role
- Ability to learn and confidently use a number of technical financial systems
This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.
**About Us**
With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks
**Our Benefits**
- BUPA Corporate Plan
- Discounted financial products
- Employee Assistance Program (EAP)
**How to Apply**
The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.
If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.
**Job Reference: BOQ02894
-
Customer Service Officer
1 week ago
Coorparoo, Queensland, Australia BOQ Full timeAbout the RoleDo you have a passion for customer service and want to work with a driven, supportive and fun team? Full time opportunity at our Coorparoo branch At the Bank of Queensland, we believe in the power and potential of people. We are excited to grow our Coorparoo team and offer the right candidate an exciting career in banking. If you're ready to...
-
Customer Service Officer
1 week ago
Coorparoo, Queensland, Australia Bank of Queensland Full timeAbout the Role- Do you have a passion for customer service and want to work with a driven, supportive and fun team?:Full time opportunity at our Coorparoo branchIf you're ready to jump in with both feet, then we want to hear from youAs the Customer Service Officer, you will be the first point of contact in the Branch, providing exceptional customer service...
-
Customer Service Officer
1 week ago
Coorparoo, Australia Bank of Queensland Full time**About the Role** - **Do you have a passion for customer service and want to work with a driven, supportive and fun team?**: - **Full time opportunity at our Coorparoo branch** If you’re ready to jump in with both feet, then we want to hear from you! As the Customer Service Officer, you will be the first point of contact in the Branch, providing...
-
Customer Service Officer
2 months ago
Coorparoo, Australia BOQ Full timeAbout the Role Do you have a passion for customer service and want to work with a driven, supportive and fun team? Full time opportunity at our Coorparoo branch At the Bank of Queensland, we believe in the power and potential of people. We are excited to grow our Coorparoo team and offer the right candidate an exciting career in banking. If...
-
Customer Service Officer
3 weeks ago
Coorparoo, Australia BOQ Full timeAbout the Role Do you have a passion for customer service and want to work with a driven, supportive and fun team? Full time opportunity at our Coorparoo branch At the Bank of Queensland, we believe in the power and potential of people. We are excited to grow our Coorparoo team and offer the right candidate an exciting career in banking. If...
-
Customer Service Consultant
1 month ago
Coorparoo, Australia JELD-WEN Full time**About our Organisation** **Breezway** is an Australian company that manufactures and markets awarding-winning Louvre Window products all around the world. We are currently seeking a **Customer Service Consultant **at our Coorparoo office. **About the Opportunity** You will also: - Answer customer enquiries and maintain excellent customer...
-
Customer Service Consultant
2 weeks ago
Coorparoo, Australia JELD-WEN Full time**About our Organisation** **Breezway** is an Australian company that manufactures and markets awarding-winning Louvre Window products all around the world. We are currently seeking a **Customer Service Consultant **at our Coorparoo office. **About the Opportunity** You will also: - Answer customer enquiries and maintain excellent customer...
-
Customer Service Consultant
4 days ago
Coorparoo, Australia JELD-WEN Full time**About our Organisation** **Breezway** is an Australian company that manufactures and markets awarding-winning Louvre Window products all around the world. We are currently seeking a **Customer Service Consultant **at our Coorparoo office. **About the Opportunity** You will also: - Answer customer enquiries and maintain excellent customer...
-
Customer Service Consultant
1 week ago
Coorparoo, Queensland, Australia JELD-WEN Full timeAbout our OrganisationBreezway is an Australian company that manufactures and markets awarding-winning Louvre Window products all around the world. We are currently seeking a Customer Service Consultant at our Coorparoo office.About the OpportunityYou will also: Answer customer enquiries and maintain excellent customer relationships Process orders and other...
-
Customer Service Consultant
3 weeks ago
Coorparoo, Australia Breezway Full time**About our Organisation** **Breezway** is an Australian company that manufactures and markets award-winning Louvre Window products all around the world. **About the Opportunity** You will also: - liaise with internal departments to help answer customer queries - achieve individual key performance indicators - work effectively as part of a...
-
IT Service Desk Officer
1 week ago
Coorparoo, Australia JELD-WEN Full time**About our Organisation** With some of the most iconic brands in the Australasian and global building industry, we are proud to have provided products and services to projects around the globe for residential, multi-residential, and commercial markets. Whether it is windows, doors, architectural glass, showers, wardrobes or other building products, our...
-
IT Service Desk Officer
2 weeks ago
Coorparoo, Australia JELD-WEN Full time**About our Organisation** With some of the most iconic brands in the Australasian and global building industry, we are proud to have provided products and services to projects around the globe for residential, multi-residential, and commercial markets. Whether it is windows, doors, architectural glass, showers, wardrobes or other building products, our...
-
Customer Service Consultant
1 month ago
Coorparoo, Australia VENTORA Group Pty Ltd Full time**About our Organisation** **Breezway** is an Australian company that manufactures and markets award-winning Louvre Window products all around the world. **About the Opportunity** You will also: - liaise with internal departments to help answer customer queries - achieve individual key performance indicators - work effectively as part of a...
-
Customer Service Consultant
3 weeks ago
Coorparoo, Australia VENTORA Group Full time**About our Organisation** **Breezway** is an Australian company that manufactures and markets award-winning Louvre Window products all around the world. **About the Opportunity** You will also: - liaise with internal departments to help answer customer queries - achieve individual key performance indicators - work effectively as part of a...
-
IT Service Desk Officer
1 week ago
Coorparoo, Queensland, Australia JELD-WEN Full timeAbout our OrganisationWith some of the most iconic brands in the Australasian and global building industry, we are proud to have provided products and services to projects around the globe for residential, multi-residential, and commercial markets. Whether it is windows, doors, architectural glass, showers, wardrobes or other building products, our brands...
-
Customer Service Representative
1 month ago
Coorparoo, Australia Coles Express Full time**About the role**: We’re looking for a Customer Service Representative. With a focus on great customer experiences, you’ll ensure the store is always clean, stocked and welcoming. This is an amazing opportunity to join and work for Viva Energy Retail, Australia’s largest single branded mobility and convenience retail network which has acquired Coles...
-
Administration Officer
2 weeks ago
Coorparoo, Australia Therapy Pro Full timeAre you a customer service superstar and organisational guru? - Looking for a fun, friendly workplace where you can make a difference? - Want to join a growing business and grow with us? - Are you a customer service superstar and organisational guru - Looking for a fun, friendly workplace where you can make a difference? - Want to join a growing business and...
-
Administration Officer
4 weeks ago
Coorparoo, Australia First Call Home Services Full timeWe are seeking an enthusiastic Administration & Customer Service Officer to join our business support team. This role is critical for us, as you form an important point of contact for a range of people - including our customers and our great team members. **About our Company** First Call Home Services is a home service provider in the Ipswich, Toowoomba...
-
Administration Officer
10 hours ago
Coorparoo, Australia First Call Home Services Full timeWe are seeking an enthusiastic Administration & Customer Service Officer to join our business support team. This role is critical for us, as you form an important point of contact for a range of people - including our customers and our great team members. **About our Company** First Call Home Services is a home service provider in the Ipswich, Toowoomba...
-
Vision Store Support Officer
4 weeks ago
Coorparoo, Australia Vision Australia Full time**Casual opportunity**: - **Based at our Coorparoo location**: - **$42.55 per hour** + Superannuation with **Salary Packaging** **up to $15.9k** **About Us** Join an organisation committed to making a positive difference in the lives of others. As a Vision Australia employee, you are part of a team committed to supporting people who are blind or have low...