Fleet Relations Officer

2 weeks ago


Brisbane, Australia Black & White Cabs Full time

**What is Black & White Cabs looking for**:
Do you have a keen eye for detail and enjoy assisting others?

Black & White Cabs is looking for a Fleet Relations Officer to join our team at Brisbane Airport. The right person will be able to form relationships with taxi operators, taxi licence owners and taxi industry affiliates.

As part of the Fleet Relations Team, you will help with the continued growth of Black & White Cabs throughout Queensland, forging strong relationships with taxi operators and owners. You will be the “go to” person for enquiries in relation to TMR, licence leasing, licence sales and vehicle placements.

**Position Requirements**:

- Excellent communication and customer service skills
- Computer literacy
- Professional negotiating, sales and conflict resolution skills
- Customer service skills
- Good organisational skills
- Problem solving ability
- Data analytics skills

**Responsibilities and Duties**:

- Fleet Relations - incoming calls & enquiries
- Account Management
- Accuracy of the fleet database/CRM
- Liaising with the Department of Transport & Main Roads
- Leasing enquiries
- Taxi Service Licence monthly lease renewals
- Operating Agreement renewals
- Department of Transport Notification Form renewals
- Lease Renewal follow up phone calls
- Implementing Finance for Insurance & registration & Cameras for the fleet
- Fleet growth
- Fleet retention
- Fleet public relations
- Coordinating the buying & selling of Taxi Licences
- Car sales
- Arranging Wheelchair and taxi fit-outs for vehicles
- To perform general duties as required

**Benefits**:

- Great team culture
- Full training provided
- Opportunity for growth
- Great location next to the Airport

To be successful for this exciting and diverse role, you will have proven experience in customer service with a strong desire to help others. This is an entry-level role with great opportunities for progression within the company.

Applications will close on March 29th 2024.

**Salary**: $50,000.00 - $60,000.00 per year

Schedule:

- Monday to Friday
- No weekends

Ability to Relocate:

- BRISBANE AIRPORT, QLD 4008: Relocate before starting work (required)

Work Location: In person


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