Student Services Officer
6 months ago
**Role Description**
The Student Services Officer is responsible for assisting with the efficient, high-quality delivery of student services. Particular focus is placed on supporting student experience by being a welcoming presence at the reception desk, and fielding varied queries from students, parents, visitors and other stakeholders. The role plays a key part in completing administrative tasks in line with our compliance responsibilities.
- An ability to deliver an excellent standard of customer service in a busy environment
- Flexibility and the ability to work independently
- Organisational skills with the ability to work across various tasks and to prioritise work to meet deadlines
- Excellent written and verbal communication skills
- Cultural sensitivity, patience and the ability to assist in complex situations
- Excellent attention to detail and accuracy with data entry and management
- Experience with MS Word and Excel
- Relevant education qualifications and/or experience
- Current Working with Children Check
**What we can offer you**:
- Career progression and development pathways within the organisation
- Collegial and collaborative environment with the aim of academic excellence
- Health & Wellbeing packages which includes free counselling for employees and family,
- Competitive salary and working conditions
**Diversity and Inclusion**:
Hawthorn Learning promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.
**How to apply**:
-
Student Services Officer
6 months ago
Melbourne, Australia Acknowledge Education Full timeOngoing commitment to your growth with $1,500 professional development allowance - Incredibly committed and supportive work environment - Be part of a fast-growing organization working in an agile environment **Join the Acknowledge Education Team: Igniting Potential, Fostering Growth!** Acknowledge Education is a leading training provider with campuses...
-
Student Coach
5 months ago
Melbourne, Australia Online Education Services Full time**About OES** Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships. Our dynamic global team shares a vision to transform the student experience through...
-
Acknowledge Education
5 months ago
Melbourne, Australia UP Education Full time**Join the Acknowledge Education Team: Igniting Potential, Fostering Growth!** Acknowledge Education is a leading training provider with campuses throughout Australia offering a variety of courses in a range of industries such as health, community services, social work, business, civil construction and hospitality. In our 139-year history in education, we...
-
Receptionist/administration Assistant
2 weeks ago
Melbourne, Australia Student Housing Australia Full time**Student Housing Australia **is the specialist in the field of purpose built student accommodation with a portfolio of 2,400 apartments. Our diverse accommodation provides students with access to a choice of affordable safe accommodation in close proximity the the Universities and Colleges in and around Melbourne. The needs of local and international...
-
Student Services Officer
5 months ago
Melbourne, Australia Dixon Appointments Full timeHigher Education - World ranked University - 3 month role - Full-time availability required - Provide support and advice to students - 3 month role - full-time hours **The Organisation** Our client is a world-ranked university leading the way in innovation, industry engagement and social inclusion. Proudly creative with real-world industry connections and...
-
Student Enrolment Officer
3 weeks ago
Melbourne, Victoria, Australia Chisholm Institute of TAFE Full timeAbout the RoleWe are seeking an experienced administrative officer to join our team as a Student Enrolment Officer. As a key member of the Enrolment Services team, you will be responsible for providing high-quality customer service to students and the broader community. Your key responsibilities will include preparing and processing enrolment documentation,...
-
Student Engagement Officer
3 weeks ago
Melbourne, Victoria, Australia Box Hill Institute Full time{"Jobs Description":{"Job Title": "Student Engagement Officer", "Job Summary": "Box Hill Institute is seeking a Student Engagement Officer to support the Adult Migration English Program (AMEP) team in engaging and retaining students from non-English speaking backgrounds.", "Key Responsibilities": ["Provide high-level customer service to students and their...
-
Rto Student Services/administration Officer
6 months ago
Melbourne, Australia Australian Engineering College Full timeEnsure accurate and timely adherence to all administrative processes. - Manage receptionist duties based on the staff roster. - Maintain accurate student files. - Manage Student Management Software (Xcelerate). - Process Offer letters and CoEs, including handling variations such as cancellations, deferments, suspensions, ITRs, transfers away, and concurrent...
-
Student Support Officer
6 months ago
Melbourne, Australia TasCollege Full timeWe are currently hiring Student Support Officer to join our Melbourne Campus team and Sydney Campus team. **Key Responsibilities** - First point of contact for students, staff, and external stakeholders, front counter responsibility - Assist with the organisation of student events, graduation, and orientation programs - Provide administrative and student...
-
Student Experience Lead
6 months ago
Melbourne, Australia Online Education Services Full time**About OES** Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships. Our dynamic global team shares a vision to transform the student experience through...
-
Student Services Manager
6 months ago
Melbourne, Australia Navitas Full time**About the role** Hawthorn-Melbourne has been offering English language courses to international students for almost 40 years. Our students come from all over the world to study English with us and have a broad range of objectives and needs, which we aim to satisfy through the wide variety of courses and support services we offer. As international...
-
Student Liaison Officer
2 weeks ago
Melbourne, Victoria, Australia RMIT University Full timeJob Summary:The Prospective Student Officer plays a vital role in representing RMIT University in an appropriate manner and encouraging prospective students to take advantage of our offerings. This position is responsible for managing contact channels, meeting and exceeding student recruitment sales targets, and maintaining a CRM database.Key...
-
International Student Officer
5 months ago
Melbourne, Australia City of Melbourne Full time**An exciting opportunity **exclusively open to current international students who are studying project and business management, economics, or global studies**.**: - **Two casual opportunities available, operating on an adhoc roster basis as required.**: - **$35.03 (hourly rate inclusive of 25% casual loading) + 11% Superannuation** **About City of...
-
Student Placements Officer
1 month ago
Melbourne, Victoria, Australia Swinburne University of Technology Full timeAbout the RoleWe are seeking a dedicated and experienced Student Placements Officer to join our team at Swinburne University of Technology. Reporting to the Team Leader of Student Engagement and Experience, you will play a key role in delivering impactful student engagement activities and providing essential support for our Work Integrated Learning (WIL)...
-
Indigenous Student Education Officer
4 weeks ago
Melbourne, Victoria, Australia RMIT University Full timeAbout the RoleThe Indigenous Student Education Officer will play a pivotal role in ensuring engagement and support is provided to Aboriginal and Torres Strait Islander Postgraduate and Vocational Education students. This involves building strong, purposeful links with communities and students, as well as working collaboratively with internal and external...
-
Student Support Officer
6 months ago
Melbourne, Australia Britts Imperial University College Full time**About the Organisation**: Nortwest College was founded in 2007 and has had thousands of students who have passed out over the last 15 years. With more than 15 nationally recognised programs in domains like Business, IT, Cyber Security, Telecommunications, Hospitality, Carpentry, Tiling, Painting, Building & Construction, Project Management, Nortwest...
-
Student Administration Officer
6 months ago
Melbourne, Australia Alfred Health Full time**Alfred Health** Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. - **Fixed Term Appointment - 6 Months**: - ** Part Time - 0.6 EFT**: - **...
-
Student Wellbeing/welfare Officer
1 month ago
Melbourne, Australia Schools (Government) Full timeLocation: Melbourne | Eastern Metropolitan Job type: Part time / From 28/01/2025 - 26/01/2026 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Education and Training Reference: 1443146 **Selection Criteria**: SC1: Demonstrate substantial experience in the development and implementation of programs, procedures and...
-
Student Experience Senior Officer
1 month ago
Melbourne, Victoria, Australia RMIT University Full timeJob Summary:We are seeking a highly skilled Student Experience Senior Officer to join our team at RMIT University. This role involves managing various aspects of student engagement, including coordinating student prizes, organizing student-focused events, and promoting digital engagement with students.The successful candidate will have demonstrated...
-
Student Enrollment Officer
1 week ago
Melbourne, Victoria, Australia RMIT University Full timeOverview:RMIT University seeks a highly skilled Student Enrollment Officer to join our Global Marketing and Student Recruitment team.This is a full-time, continuing position based at our Melbourne CBD campus, with occasional requirements to work and/or be based at other RMIT University campuses.