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Student Support Officer

1 month ago

Melbourne, Australia Britts Imperial University College Full time

**About the Organisation**:
Nortwest College was founded in 2007 and has had thousands of students who have passed out over the last 15 years. With more than 15 nationally recognised programs in domains like Business, IT, Cyber Security, Telecommunications, Hospitality, Carpentry, Tiling, Painting, Building & Construction, Project Management, Nortwest Education has 7 training facilities across Sydney and Adelaide. Nortwest is looking for dynamic professionals looking to be a part of a growing organisation.

We are currently seeking an **Student Support Officer **to join our team and take on multiple aspects of RTO related administration and Student Support.

**The role will include**:

- General RTO office administration
- Completing enrolments including eligibility checks and required documentation
- Preparing CoE Letters on PRISM and student management on Axcelerate
- Data entry
- Contributing to the compliant administration of state funding contracts and VET Student loans
- Ensuring accuracy and integrity of client/student data and records
- Assisting in the ongoing development and maintenance of the Student Management System.
- Assisting in Monitor the RTO's compliance.
- Assisting in Developing, reviewing, and maintaining relevant policies and procedures
- Participating in all internal and external audits.

**To be successful in this role you must have**:

- Have a keen eye for detail and demonstrate accuracy
- Have strong interpersonal and relationship building skills with both internal and external stakeholders
- Excellent communication skills
- Problem solving skills
- Experience in the Vocational Education and Training (VET) sector (desirable)

**Job Types**: Full-time, Part-time

**Salary**: $40,000.00 - $45,000.00 per year

Expected hours: 24 - 48 per week

Schedule:

- Day shift

**Language**:

- Tagalog (preferred)

Work Authorisation:

- Australia (preferred)